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InterContinental Marseille - Hotel Dieu by IHG

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for InterContinental Marseille - Hotel Dieu by IHG

Rooftop terrace
Front of property
Classic Room, 2 Single Beds, Terrace, Harbour View
Property amenity
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
The current price is AU$368
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
1 Place Daviel, Marseille, Bouches-du-Rhone, 13002
  • Place, Le Panier
    ‪2 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪9 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (La Bonne Mere View)

Classic Room, 1 King Bed (La Bonne Mere View)

Classic Room, 1 King Bed (La Bonne Mere View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Terrace, Harbour View

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 50 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige)

Suite (Prestige)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 110 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Terrace, Harbour View

Classic Room, 1 King Bed, Terrace, Harbour View

Classic Room, 1 King Bed, Terrace, Harbour View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (La Bonne Mere View)

Premium Room, 1 King Bed (La Bonne Mere View)

Premium Room, 1 King Bed (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (La Bonne Mere View)

Junior Suite, 1 King Bed (La Bonne Mere View) | Terrace/patio

Junior Suite, 1 King Bed (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Terrace, Harbour View

Classic Room, 2 Single Beds, Terrace, Harbour View

Classic Room, 2 Single Beds, Terrace, Harbour View

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Harbour View

Classic Room, 2 Single Beds, Harbour View

Classic Room, 2 Single Beds, Harbour View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Marseille

A luxury stay in the heart of Marseille awaits you at InterContinental Marseille - Hotel Dieu by IHG. Within steps you'll find Le Panier and Hotel de Ville within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Spa by Clarins can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The brasserie, Les Fenetres, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. Le Capian is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, sauna and pool loungers. 2260 square feet (210 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Old Port of Marseille hotel include Grand Port Maritime de Marseille and Velodrome Stadium.

What's nearby

  • Le Panier - 2 min walk - 0.2 km
  • Museum of European and Mediterranean Civilisations - 9 min walk - 0.8 km
  • Les Terrasses du Port - 11 min walk - 1.0 km
  • Catalan Beach - 18 min walk - 1.5 km
  • Grand Port Maritime de Marseille - 2 min drive - 2.1 km

Getting around

  • Colbert Metro Station - 8 min walk
  • Marseille Saint Charles Station - 16 min walk
  • Marseille - Provence Airport (MRS) - 35 min drive

Restaurants

  • ‪Entre Terre & Mer - ‬4 min walk
  • ‪Cup of Tea - ‬2 min walk
  • ‪Placette - ‬3 min walk
  • ‪Terrasse de l'InterContinental Marseille Hôtel-Dieu - ‬1 min walk
  • ‪Aux Deux Moulins - ‬5 min walk

About this property

InterContinental Marseille - Hotel Dieu by IHG

Luxury hotel with full-service spa and 24-hour fitness centre
InterContinental Marseille - Hotel Dieu by IHG offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury InterContinental Marseille - Hotel Dieu by IHG. For a fee, parking is available.

This 5-star Marseille hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 7 levels
  • Conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
InterContinental Marseille - Hotel Dieu by IHG offers 194 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Spa by Clarins has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (EUR 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Capian
  • Les Fenetres

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 35 per person
  • Valet parking fee: EUR 49 per night
  • Pet fee: EUR 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 19 per person, per day and includes use of: sauna; hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel InterContinental Marseille
InterContinental Dieu
InterContinental Hotel Dieu
InterContinental Hotel Dieu Marseille
InterContinental Hotel Marseille
InterContinental Marseille
InterContinental Marseille Dieu
InterContinental Marseille Hotel Dieu
Marseille InterContinental
Marseille InterContinental Hotel
InterContinental Marseille Hotel Dieu
InterContinental Marseille Hotel Dieu an IHG Hotel
InterContinental Marseille - Hotel Dieu by IHG Hotel
InterContinental Marseille - Hotel Dieu by IHG Marseille
InterContinental Marseille - Hotel Dieu by IHG Hotel Marseille

Frequently asked questions

What is the cancellation policy at InterContinental Marseille - Hotel Dieu by IHG?

InterContinental Marseille - Hotel Dieu by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Marseille - Hotel Dieu by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at InterContinental Marseille - Hotel Dieu by IHG on 16 Nov 2025 start from AU$353.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Marseille - Hotel Dieu by IHG?

Yep, InterContinental Marseille - Hotel Dieu by IHG has valet parking for EUR 49 per night.

Are there any beaches close to InterContinental Marseille - Hotel Dieu by IHG?

The closest beach to InterContinental Marseille - Hotel Dieu by IHG is Prado Beach (4 km).

Is there a spa on site at InterContinental Marseille - Hotel Dieu by IHG?

Yep, Spa by Clarins is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does InterContinental Marseille - Hotel Dieu by IHG have a pool?

InterContinental Marseille - Hotel Dieu by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes InterContinental Marseille - Hotel Dieu by IHG a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Marseille - Hotel Dieu by IHG.

Is InterContinental Marseille - Hotel Dieu by IHG family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that InterContinental Marseille - Hotel Dieu by IHG is a hit with families.

Does InterContinental Marseille - Hotel Dieu by IHG serve breakfast?

You bet, full breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Marseille - Hotel Dieu by IHG?

No, InterContinental Marseille - Hotel Dieu by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Marseille - Hotel Dieu by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Marseille - Hotel Dieu by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Marseille - Hotel Dieu by IHG?

Cats and dogs are welcome at InterContinental Marseille - Hotel Dieu by IHG, with food and water bowls on offer.

Reviews

InterContinental Marseille - Hotel Dieu by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 716 out of 1007 reviews
Rating 8 - Good. 185 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

Reviews

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Exceptional Hotel - Loved It !!

Phenomenal Hotel. The Staff was really friendly and helpful. The hotel itself was beautiful, and our suite was very comfortable. All of the staff were smiling and gracious. Luca at the concierge was truly hospitable. He gave great recommendations and was always willing to help. Genuinely friendl and sincere. More concierges should give service like him. Lea at the reception was also quite friendly and welcoming. We appreciated her. This is a true gem of a hotel. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a wonderful location, but the highlight was the staff - professional, efficient but more importantly welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

aly

Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel and great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jean-Claude

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Stayed 2 nights in Jun 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 5 nights in Jun 2025

4/10 Poor

Xavier

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Seongmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Stayed 2 nights in Jun 2025

10/10 Excellent

Kayma

Stayed 2 nights in Jun 2025

10/10 Excellent

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

2/10 Terrible

andrew

Disliked: Staff & service
Terrible service. I will not stay at another intercontinental.
Stayed 1 night in Jun 2025

2/10 Terrible

bouris

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Worst service This is a three star hotel

Stayed 3 nights in Jun 2025

8/10 Good

Ana Laura Aldeco

Liked: Cleanliness, staff & service, property conditions & facilities
The place is lovely but could be better. Better attention to details in the room
Stayed 9 nights in May 2025

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness
Location was good
Stayed 2 nights in Jun 2025

2/10 Terrible

Annee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was unbearably hot be use the air conditioning did not work. Everytime we would turn it on it would shut off. It was so hot we could not sleep.
Stayed 1 night in May 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service was great. Breakfast not good value. Room very comfortable.
Stayed 1 night in May 2025

4/10 Poor

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They couldn’t get the AC in my room to work properly. It was way too hot. They tried to fix it and failed. I finally had to switch rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Ramya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Rahim, PLANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and excellent customer service!
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Very nice hotel and staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great situated Grand Hotel

Great hotel, was upgraded on our room. Room was fabulous, front desk & porters are great. Was disappointed at breakfast having coffee from coffee urn to have 3-4 Tablespoons of coffee grounds in my cup for last sip. Having been at other hotels recently it was a good breakfast but not an over the top. Some staff were great, some not so much. Great location
Stayed 2 nights in May 2025