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Mercure Firenze Centro

Property class: 4

Photo gallery for Mercure Firenze Centro

An outdoor seating area with wicker furniture, umbrellas, and potted plants.
Property video
A modern hotel lobby with a large mural, seating areas, and a reception desk.
A modern bar area with a curved seating arrangement, a large wine display, and a laptop on the counter.
A buffet area with various food options including meats, cheeses, and salads.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$252
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Via Nazionale 21/23 R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, desk, chair, and a view of greenery outside.

Superior Room

9.0 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted phone, and a door with a handle.

Classic Room

9.8 out of 10
Exceptional
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Balcony

A hotel room with a large bed, bedside lamps, a desk, and a chair.

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Florence

Mercure Firenze Centro places you in the centre of Florence, within a short 5-minute stroll of Basilica of Santa Maria Novella and Central Market. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Medici Chapels and San Lorenzo Church.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Medici Chapels - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Central Market - 5 min walk - 0.4 km
  • Piazza della Signoria - 11 min walk - 1.0 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪Caffè Alinari - ‬2 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Bar Tonarelli - ‬2 min walk
  • ‪Livio - ‬1 min walk
  • ‪Trattoria Bondi - ‬1 min walk

About this property

Mercure Firenze Centro

Mercure Firenze Centro offers its guests multilingual staff, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Firenze Centro also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mercure Firenze Centro offers 85 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A rooftop terrace with a table set for dining, candles, and a vase of flowers, overlooking a historic cityscape with notable architecture.
Hotel Santa Maria Novella
Historic Centre of Florence
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 1,001 reviews
The price is AU$269
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • Covered valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT048017A1RIEWIOGS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

What is the cancellation policy at Mercure Firenze Centro?

Mercure Firenze Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Firenze Centro?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on 1 Dec 2026 start from AU$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Firenze Centro?

Yep, Mercure Firenze Centro has covered valet parking for EUR 45 per day.

What makes Mercure Firenze Centro a romantic place to stay?

A champagne service and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Firenze Centro.

Does Mercure Firenze Centro serve breakfast?

You bet, continental brekkie is available weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Firenze Centro?

No, Mercure Firenze Centro does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Firenze Centro?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mercure Firenze Centro?

Furry friends are welcome at Mercure Firenze Centro, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Mercure Firenze Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 918 reviews
Rating 8 - Good. 303 out of 918 reviews
Rating 6 - Okay. 78 out of 918 reviews
Rating 4 - Poor. 18 out of 918 reviews
Rating 2 - Terrible. 8 out of 918 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, the room is spacious, and the hotel is very close to the train station.”
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well prepared and the staff were excellent
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and nice room. Great leadership location close to the railway station and only a few minutes from a old town. Breakfast was ok. Not a huge buffet but quite good for being Italy.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was .
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very near to the train station, though a busy street. Some noice (garbage trucks early morning) from the street. Helpful staff, clean room, abundant breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure was excellent and the staff was friendly. This hotel was a pleasure to stay in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently Located
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great hotel, well maintained, clean, and nice room. Just maybe a bit noisy the ventilation system, but so far everything was ok.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels in a great location for visiting the historic areas of Florence. It’s very close to the train station which makes it an easy choice. The staff is very friendly. The rooms are very clean though a little small for my usual taste. We did not try breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and rooms very spacious
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely staff. Clean, safe, great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. My daughter and I stayed in May and it was a great location and lovely hotel
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staffs, we had a great time!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms, comfortable stay. Stayed in the privilege room with balcony which was quite spacious. Note that hotels in the Florence city centre cannot turn AC on outside of the summer months, so you are out of luck if it’s hot outside of those months. We visited in early april where it was 26c and the rooms were 25c but could not cool down.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and its centrally located to everything. would definitely stay there again
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location - busy but close to train station
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
So, when we got there, they asked about breakfast, and I was in, but then I realized we'd rather eat out. They wouldn't refund my breakfast payment until checkout. I said fine, but at checkout, they told me I needed to email them, which really got on my nerves. Now we have to send them an email and hope to get our 200 euros back. We stayed there 4 days and had 2 rooms, and one of them had water constantly leaking from the AC; they came about 2 times each day to clean it. It was super annoying to deal with that.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the room very clean and spacious
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, relatively small room.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Free coffe and tea in lobby, convenient location.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
Stayed 9 nights in Sep 2025