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Hotel City

3.0 star property

Photo gallery for Hotel City

Bar (on property)
Lobby sitting area
Front of property
Lift
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is AU$278
includes taxes & fees
2 June - 3 June

Explore the area

View map
Via Sant'Antonino 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Twin Room

  • Sleeps 2

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room with Private External Bathroom

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room With Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room With Private External Bathroom

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Comfort Triple Room

  • Sleeps 3

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Suite

  • Sleeps 4

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Double Room

  • Sleeps 2

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About the area

Florence

At Hotel City you'll be within a short 5-minute stroll of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a computer station, multilingual staff and a front desk safe. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.2 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Piazza della Signoria - 10 min walk - 0.8 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 27 min drive

Restaurants

  • ‪Antica Sosta degli Aldobrandi - ‬2 min walk
  • ‪Impressione Chongqing - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪banana bar - ‬1 min walk

About this property

Hotel City

Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel City also features a front desk safe, an ATM, and a television in common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Locker space
Hotel City offers 20 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)
  • Limited on-site valet parking

Things to do

  • TV in common areas

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT048017A1QZJFLSUP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel City?

Hotel City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel City?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Hotel City on 2 June 2026 start from AU$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel City?

Yep, Hotel City has secured covered valet parking for EUR 35 per day. Secured covered extended parking costs EUR 35 per day.

Are there hot tubs in the rooms at Hotel City?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel City?

No, Hotel City does not offer an airport shuttle service.

What time are check-in & check-out at Hotel City?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel City?

No, pets are not allowed.

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 281 reviews
Rating 8 - Good. 58 out of 281 reviews
Rating 6 - Okay. 30 out of 281 reviews
Rating 4 - Poor. 7 out of 281 reviews
Rating 2 - Terrible. 2 out of 281 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Peter, mandurah

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is very conveniently located. Close to the train station and the museum's are within walking distance. There is no shortage of places to eat. Launderettes are close easily walking distance. Mini marts are also close. All in all a convenient place to be.
Stayed 4 nights in Apr 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

cem

Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and very helpful! Clean room, great location.
Stayed 4 nights in Feb 2026

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities
Hotel City was fabulous. Check-in was a breeze. The front desk staff were friendly and helpful. The room was clean, spacious and beautiful. The location is within walking distance of all the great sites. If I ever get the opportunity to visit Florence again, Hotel City will be my hotel of choice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
This was the friendliest, cleanest hotel I have stayed at in all my trips to Italy. When I come to Florence I will ALWAYS stay here. The front desk staff are kind and gave good directions and recommendations. Breakfast was great and the bed was very comfortable. I would highly recommend staying here as it’s close to the SMN train and all the important sites in Florence! Well done!!!!
Stayed 4 nights in Jan 2026

8/10 Good

Agnes

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The location was wonderful. Some of the staff were helpful, others not so much. The breakfast was not very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were spacious, staff helpful and friendly and location was perfect. I thoroughly recommend City Hotel which is a short walk from the train station, the Duomo, Ponte Vecchio and everything you could want in Florence. The manager was particularly helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convenient located close to the train station and historical district
Stayed 4 nights in Nov 2025

6/10 Okay

Susana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Elevator at night and random hours of the day does not work. Hard especially of you have luggages with you to carry . Room is okay but could have add extra mirror/ long mirror outside the bathroom. Only mirror is in the bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

kyong don, simi valley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this little hotel. We were able to easily stop in and rest/freshen up and then be right back out there. The street the hotel is located on had lots of Asian/Chinese restaurants and markets. While we did not eat at any of the restaurants (they seemed quite busy) we did enjoy being able to pop into the Asian markets for some quick drinks and snacks. The staff at this hotel were all so friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Hotel City. Nice little boutique hotel, with clean room, excellent staff, and centrally located within a short walk of the Duomo and many of Florence’s attractions, restaurants, etc.
Stayed 8 nights in Dec 2025

10/10 Excellent

Duncan

Room felt neglected, staff was harsh and seemed incredibly annoyed with us.
Stayed 2 nights in Dec 2025

8/10 Good

Mariam

Stayed 4 nights in Dec 2025

10/10 Excellent

Rafael, CUTLER BAY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice staff, clean hotel and many things close by.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

sanjeev

Travelled with group
Liked: Cleanliness
Clean rooms very courteous staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Our room was perfect for 2 people. Efficient and clean and even though we looked out on the street, pretty quiet during the evening hours.
Stayed 3 nights in Nov 2025

10/10 Excellent

Salvatore

Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Stayed 1 night in Nov 2025

8/10 Good

Dilenys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion y staff muy amables.
Stayed 2 nights in Sep 2025

8/10 Good

Breanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location - walkable
Stayed 2 nights in Nov 2025

10/10 Excellent

Lina

Stayed 1 night in Nov 2025