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Hotel City

3.0 star property

Photo gallery for Hotel City

Bar (on property)
Lift
Front of property
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Via Sant'Antonino 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Twin Room

  • Sleeps 2

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Double Room with Private External Bathroom

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room With Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Double Room With Private External Bathroom

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Double Room

  • Sleeps 2

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Comfort Triple Room

  • Sleeps 3

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Family Suite

  • Sleeps 4

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Double Room

  • Sleeps 2

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About the area

Florence

You'll be connected to the convention centre at Hotel City, and within a short 5-minute stroll of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a computer station, multilingual staff and a front desk safe. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.2 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Piazza della Signoria - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 27 min drive

Restaurants

  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Impressione Chongqing - ‬1 min walk
  • ‪banana bar - ‬1 min walk

About this property

Hotel City

Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel City also features a front desk safe, an ATM, and a television in common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Locker space
Hotel City offers 20 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)
  • Limited on-site valet parking

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT048017A1QZJFLSUP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel City?

Hotel City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel City?

Yep, Hotel City has secured covered valet parking for EUR 35 per day. Secured covered extended parking costs EUR 35 per day.

What makes Hotel City a romantic place to stay?

Winery tours and a champagne service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel City.

Is Hotel City family-friendly?

You bet! With amenities such as changing tables and highchairs in the guestrooms, it's no surprise that Hotel City is a hit with families.

Are there hot tubs in the rooms at Hotel City?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel City?

No, Hotel City does not offer an airport shuttle service.

What time are check-in & check-out at Hotel City?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel City?

No, pets are not allowed.

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 260 reviews
Rating 8 - Good. 58 out of 260 reviews
Rating 6 - Okay. 25 out of 260 reviews
Rating 4 - Poor. 7 out of 260 reviews
Rating 2 - Terrible. 2 out of 260 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

sanjeev

Travelled with group
Liked: Cleanliness
Clean rooms very courteous staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Our room was perfect for 2 people. Efficient and clean and even though we looked out on the street, pretty quiet during the evening hours.
Stayed 3 nights in Nov 2025

10/10 Excellent

Salvatore

Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Stayed 1 night in Nov 2025

8/10 Good

Dilenys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion y staff muy amables.
Stayed 2 nights in Sep 2025

8/10 Good

Breanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location - walkable
Stayed 2 nights in Nov 2025

10/10 Excellent

Lina

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

6/10 Okay

Melvin Myung Kwan, Bothell

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No individual room temperature control.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff phenomenal, they are extremely knowledgeable and friendly. Great location, 5 minute safe walk to major train station. A classic Florence hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Room was clean and comfortable. Location was great for us, close to the train station. If I ever make it back to Florence I would stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with easy access to all that the city center has to offer. The hotel is charming, room was clean and remarkably quiet, and the guy who checked us in was fantastic and very friendly. I highly recommend this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful, professional and friendly. They have recommended the best restaurants, tours and local places to go.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

brett kim

Travelled with partner
Liked: Cleanliness, amenities
Great hotel. Great location and great staff.
Stayed 8 nights in Oct 2025

10/10 Excellent

Ambrogio, Baranzate

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

travis

Stayed 1 night in Oct 2025

10/10 Excellent

Natalya

Stayed 2 nights in Jul 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and well located place. Great friendly staff. Clean and quiet. Nice breakfast. Comfortably recommend.!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reliable internet and nice breakfast.
Stayed 6 nights in Sep 2025

10/10 Excellent

Junyoung, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained. The front staffs are kind and professional. As the front staffs are 24 hrs, I feel much safer.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Stayed 3 nights in Sep 2025