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FH55 Grand Hotel Mediterraneo

Property class: 4

Photo gallery for FH55 Grand Hotel Mediterraneo

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A spacious dining area with multiple tables and chairs, large windows with a view of greenery, and a staircase leading to an upper level.
A hotel room with a large bed, a desk, a chair, and a mirror.
A covered outdoor dining area with wicker furniture and a stone wall backdrop.
A modern lounge area with a glass coffee table, leather armchairs, and a fireplace with a stone accent wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$347
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
Lungarno del Tempio, 44, Florence, FI, 50121
  • Place, Arno River
    ‪2 min walk‬
  • Place, Piazzale Michelangelo
    ‪10 min walk‬
  • Place, Uffizi Gallery
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Family Room (Classic)

A hotel room with a bed, two patterned armchairs, a small table with a book and cup, a desk with a chair, and a vase with flowers.

Family Room (Classic)

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Superior Double or Twin Room

A hotel room with a bed, a desk with a chair, a potted plant, and a wall mural.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room

A hotel room with a bed, bedside tables, a chair, and a window with curtains.

Classic Room

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

A hotel room with a large bed, a small sofa, a desk, and a wall mural.

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 3 Single Beds

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a framed picture on the wall, and a window with curtains.

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

A hotel room with a bed, two patterned armchairs, a small table with a book and cup, a desk with a chair, and a vase with flowers.

Classic Triple Room

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Superior with View of Riverside Park on the Arno

A neatly made bed with a headboard, a bedside table with a lamp, and a wall with a detailed mural.

Double Superior with View of Riverside Park on the Arno

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite City View

A hotel room with a bed, desk, chair, TV, and a view of the city through the window.

Junior Suite City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Superior Executive

A hotel room with a large bed, a wardrobe, a nightstand with a lamp, and a wall mural of a cityscape.

Double Room Superior Executive

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room Superior Executive

A hotel room with a large bed, a desk, a chair, and a mirror.

Triple Room Superior Executive

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

A hotel room with a bed, desk, chair, TV, and a view of the city through the window.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family, 2 adjacent double rooms / triple rooms

A room with a sofa, two teal pillows, a desk with a chair, and a mirror reflecting a door and a light fixture.

Superior Family, 2 adjacent double rooms / triple rooms

  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds OR 3 Double Beds

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a desk, and a chair. There is a balcony with a view of greenery.

Deluxe Double Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

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About the area

Florence

FH55 Grand Hotel Mediterraneo puts you in the heart of Florence, connected to a railway/underground station and within a 20-minute stroll of popular places like Ponte Vecchio and Piazzale Michelangelo. Highlights at this family-friendly hotel include a restaurant, a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a snack bar/deli, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 4-property class Santa Croce hotel include Palazzo Vecchio and Piazza della Signoria.

What's nearby

  • Arno River - 2 min walk - 0.2 km
  • Piazzale Michelangelo - 10 min walk - 0.9 km
  • Piazza Santa Croce - 13 min walk - 1.1 km
  • Uffizi Gallery - 16 min walk - 1.4 km
  • Piazza della Signoria - 18 min walk - 1.5 km

Getting around

  • Strozzi - Fallaci Tram Stop - 4 min drive
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 18 min walk
  • Peretola Airport (FLR) - 12 min drive

Restaurants

  • ‪Bar I' Pappagallo - ‬7 min walk
  • ‪Tiratissima - ‬3 min walk
  • ‪Koko - ‬5 min walk
  • ‪Chiosco Del Frappé - ‬2 min walk
  • ‪Habana 500 - ‬4 min walk

About this property

FH55 Grand Hotel Mediterraneo

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 15 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 3444 square feet (320 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly FH55 Grand Hotel Mediterraneo. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

  • 327 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 1955
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
FH55 Grand Hotel Mediterraneo offers 327 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2024.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Onsite parking available only on request
  • Covered parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Books
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (3,444 square foot of space)
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (70 centimetre wide door)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Built in 1955
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Renovated guestrooms - January 2024
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per day, plus a one-time cleaning fee of EUR 35
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 59 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per day plus a one-off EUR 35 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT048017A1UOY3LW9R

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 31 October.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

FH55 Grand Hotel Mediterraneo Florence
Grand Hotel Mediterraneo Florence
Grand Mediterraneo
Grand Mediterraneo Florence
Grand Mediterraneo Hotel
Hotel Grand Mediterraneo
Mediterraneo Grand Hotel
FH55 Grand Mediterraneo Florence
FH55 Grand Mediterraneo
FH Grand Hotel Mediterraneo
Grand Hotel Mediterraneo
Fh55 Mediterraneo Florence
FH55 Grand Hotel Mediterraneo Hotel
FH55 Grand Hotel Mediterraneo Florence
FH55 Grand Hotel Mediterraneo Hotel Florence

Frequently asked questions

What is the cancellation policy at FH55 Grand Hotel Mediterraneo?

FH55 Grand Hotel Mediterraneo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at FH55 Grand Hotel Mediterraneo?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at FH55 Grand Hotel Mediterraneo on 20 Oct 2026 start from AU$347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at FH55 Grand Hotel Mediterraneo?

Yep, FH55 Grand Hotel Mediterraneo has a covered self car park for EUR 30 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes FH55 Grand Hotel Mediterraneo a romantic place to stay?

A champagne service and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at FH55 Grand Hotel Mediterraneo.

Is FH55 Grand Hotel Mediterraneo family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as highchairs and art supplies in the guestrooms, it's no surprise that FH55 Grand Hotel Mediterraneo is a hit with families.

Does FH55 Grand Hotel Mediterraneo serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at FH55 Grand Hotel Mediterraneo?

No, but there's an airport shuttle that runs from 6:00 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at FH55 Grand Hotel Mediterraneo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at FH55 Grand Hotel Mediterraneo?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at FH55 Grand Hotel Mediterraneo?

Cats and dogs are welcome at FH55 Grand Hotel Mediterraneo, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

FH55 Grand Hotel Mediterraneo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 375 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Faroche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful, and the hotel was comfortable
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast buffet was really good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel, love the staff and the hotel is awesome!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, room, staff, ac, and the breakfast was great
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Birgitte

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. The breakfast was fantastic. Any little issues that came up were quickly dealt with. A great stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, amenities
Nice hotel and great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Reginald

Great hotel, great price, great location, a short walk to all the great sites in Florence.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST WAS GREAT
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tsz Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and nice lobby Helpful staff and excellent breakfast buffet Good air conditioning Clean room. Appreciated the welcome gift for my service dog
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tomaso is a wonderful employee.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful. The walls were a little thin so you could hear people who were louder at night. Had AC and our place was surprisingly spacious
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Only issue was the air conditioner.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness
Clean, quiet room with fresh bottled water and soft drinks replenished daily. Attentive and friendly staff. Breakfast was exceptional. Location just off the river is walkable to attractions. Highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time in Florence, the staff was exceptionally accommodating. They directed us to everything we needed at every turn. The hotel restaurant had a fantastic breakfast buffet! Overall this was a very memorable family vacation and much of it had to do with the hotel amenities and staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked our stay here!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited as a family of four sharing two rooms. The hotel staff were very friendly and an ideal location near to the river. Easy 25 min walk to the centre.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and the dining room staff were excellent. Young staff at the front desk were helpful though some of the older gentleman were a little stuffy. ALOT of construction in the area making walking a little difficult but still doable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Chalermchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and rooms very good, clean and well equipped. Breakfast was great with loads of choice. Check-in was poor, waited 1.5 hours after check-in time and then not informed when the room was eventually ready.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
American style hotel just outside the driving exclusion zone with attached parking garage. Easy 15 minute walk to tourist sites. Only a few dining options in immediate area but we found a small family run Osteria dei Fiorentini1 block away that had great food and value.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

eun koung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was very kind and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified review

8/10 Good

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Staff at the Hotel were so helpful and friendly nothing was too much trouble, my daughter is a wheelchair user so only let down was the lift to get in to the Hotel broke down twice and from the appearance of the Lift it was old and looked poorly maintained so we knew it was going to be an issue when we arrived at the Hotel, however on the occasions it did break the staff we very caring and did the best to accommodate and make sure it got fixed as quick as it could do.
Stayed 4 nights in May 2026