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Fairmont Resort Blue Mountains MGallery Collection

4.0 star property
Family-friendly hotel with 3 restaurants, near Sublime Point Lookout

Photo gallery for Fairmont Resort Blue Mountains MGallery Collection

Indoor pool, outdoor pool, pool loungers
Golf
Luxury Suite, 1 King Bed
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$197
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
1 Sublime Point Road, Leura, NSW, 2780
  • Place, Blue Mountains National Park
    ‪1 min walk‬
  • Place, Leura Golf Club
    ‪2 min walk‬
  • Place, Sublime Point Lookout
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area

Superior Room, 1 King Bed, Courtyard Area

7.4 out of 10
Good
(16 reviews)

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa bath)

Deluxe Room, 1 King Bed (Spa bath)

Deluxe Room, 1 King Bed (Spa bath)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

About the area

Leura

A family-friendly stay in Leura awaits you at Fairmont Resort Blue Mountains MGallery Collection. Within a 30-minute stroll, you'll find Sublime Point Lookout and Blue Mountains National Park. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Embers Grill Restaurant, serves local cuisine and is open for lunch and dinner. Two Doctors Whiskey Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to basketball. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4-property class Leura hotel, you'll be 4.5 km (2.8 mi) from Wentworth Falls Waterfall and 5 km (3.1 mi) from Wentworth Falls Lake.

What's nearby

  • Blue Mountains National Park - 1 min walk - 0.0 km
  • Leura Golf Club - 2 min walk - 0.2 km
  • Everglades Historic House & Gardens - 14 min walk - 1.2 km
  • Sublime Point Lookout - 4 min drive - 2.0 km
  • Leura Mall - 4 min drive - 2.0 km

Getting around

  • Leura Station - 4 min drive
  • Sydney Airport (SYD) - 85 min drive

Restaurants

  • ‪Love Bites - The Village - ‬6 min drive
  • ‪Conditorei Patisserie Schwarz - ‬6 min drive
  • ‪Cafe Leura - ‬3 min drive
  • ‪Lily's Pad Cafe - ‬4 min drive
  • ‪Bygone Beautys - Antique Centre & Tearoom - ‬3 min drive

About this property

Fairmont Resort Blue Mountains MGallery Collection

Family-friendly hotel with 3 restaurants, near Sublime Point Lookout
Fairmont Resort Blue Mountains MGallery Collection offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An outdoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Fairmont Resort Blue Mountains MGallery Collection. For a fee, parking is available.

This 4-star Leura hotel is smoke free.

  • 224 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Fairmont Resort Blue Mountains MGallery Collection offers 224 accommodations with minibars and a safe. 40-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ubika Spa has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 38 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Embers Grill Restaurant
  • Jamisons Restaurant
  • Leura Golf Club Bistro
  • No.1 Sublime Point
  • Two Doctors Whiskey Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Books
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Self-parking fee: AUD 15.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Blue Mountains
Fairmont Blue Mountains MGallery Collection
Fairmont Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains Resort
Fairmont Resort Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery Collection Leura
Fairmont Blue Mountains MGall
Fairmont Blue Mountains MGallery Sofitel Leura
Fairmont Resort Blue Mountains MGallery
Fairmont Resort Spa Blue Mountains MGallery by Sofitel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

Frequently asked questions

What is the cancellation policy at Fairmont Resort Blue Mountains MGallery Collection?

Fairmont Resort Blue Mountains MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Resort Blue Mountains MGallery Collection?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Fairmont Resort Blue Mountains MGallery Collection on 1 Mar 2026 start from AU$197.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Resort Blue Mountains MGallery Collection?

Yep, Fairmont Resort Blue Mountains MGallery Collection has a self car park with in/out privileges for AUD 15.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Fairmont Resort Blue Mountains MGallery Collection?

Yep, Ubika Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Fairmont Resort Blue Mountains MGallery Collection have a pool?

Fairmont Resort Blue Mountains MGallery Collection has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fairmont Resort Blue Mountains MGallery Collection?

Fairmont Resort Blue Mountains MGallery Collection features a full-service spa, an outdoor pool and an indoor pool.

Is Fairmont Resort Blue Mountains MGallery Collection family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Fairmont Resort Blue Mountains MGallery Collection is a hit with families.

Does Fairmont Resort Blue Mountains MGallery Collection serve breakfast?

Sure does, buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Fairmont Resort Blue Mountains MGallery Collection?

No, Fairmont Resort Blue Mountains MGallery Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Resort Blue Mountains MGallery Collection?

Yep, you can grab a meal at Fairmont Resort Blue Mountains MGallery Collection's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Fairmont Resort Blue Mountains MGallery Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont Resort Blue Mountains MGallery Collection?

No, only service animals are allowed.

Is there a golf course on site at Fairmont Resort Blue Mountains MGallery Collection?

There is a golf course next to Fairmont Resort Blue Mountains MGallery Collection.

Fairmont Resort Blue Mountains MGallery Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1006 reviews
Rating 8 - Good. 320 out of 1006 reviews
Rating 6 - Okay. 178 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Myla

Travelled with family
Liked: Cleanliness, amenities
The check- in went smoothly. The facilities were explained properly and a map was provided for us to explore the grounds. I'm just curious on how the toy stuffy privilege goes. While we were queueing 5 families were before us kids in tow. All kids upon checking in got the duck toy stuffy. When it was our turn, we didn't get one. Is there an age cut off who can only receive the toy stuffy? Just want to know. The rooms were huge. The sofabed needs a bit of cleaning. There are enough pillows too. Downside of the room is that the AC is not too cold. The temp says it's 20 deg but it was cooler outside the room considering it was sweltering outside. I know AC system is fixed but that temp in the room was just a tad warm. Breakfast was great too. Staff very nice and accommodating.
Stayed 2 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Place was nice, we enjoyed the stay
Stayed 1 night in Jan 2026

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Interactions with staff were heartening due to their sincerity and clear commitment to do a job well. My room was all I could have hoped for, clean, quiet and most importantly for me, secure...a mini bar would have been nice..meh ;-) We went during an unseasonal wet but driving up we agreed there was enough on offer that it would not be an issue. There are cosmetic maintenance issues but really...I didn't care, I really enjoyed my stay.
Stayed 3 nights in Jan 2026

8/10 Good

Jan

Stayed 4 nights in Jan 2026

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, amenities
Everything was there can see that it is a good family venue. Room was roomy clean and quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it ,just what we needed ! Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

Youjung

Liked: Cleanliness, staff & service, property conditions & facilities
I would really recommend to friends & family.
Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 2 nights in Dec 2025

4/10 Poor

Craig

Travelled with family
Disliked: Property conditions & facilities
Needs a make over
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Zena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff, great amenities. Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

GIANNI, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room, spacious, clean.
Stayed 2 nights in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Staff courteous. Lots of activities for kids.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Amenities
What a great resort for a stay in the Blue Mountains! Dining and lounge choices are amazing. Perfect room. Perfect location.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Happy friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The view was lovely that is of course, if you could get a table and/or seating to take in the landscape. The daily cleaning was average rubbish bin not emptied, on facecloth second day, convenience areas and drinking vessels not cleaned. Maintenance could be reviewed as there was a large gap on the right side window ( broken) allowed entry to a large spider!! and cold draft from the extreme wind on one occasion. Must say, the staff were excellent very professional and friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Christian

Travelled with partner
Liked: Staff & service
Ok Hotel but expecting more for the Price. Unclean carpet, garbage not emptied, old shower. On thé positive side convenient water refiller on all floors, quiet and close to attractions
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

wendy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Its a beautiful place, but it really needs some up keep , the carpet in our room was very badly marked. the carpet everywhere needs replacing. the hotel is clean but sadly its age is showing. would i stay again, yes.
Stayed 1 night in Oct 2025

10/10 Excellent

chanmin

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

lysa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our room was very noisy, it was an interconnected room. Next to a room where we could hear one of the guests vomiting all night. Surprised for a four star hotel there was no complimentary bottled water in room. We visited on school Holiday weekend and it seemed staff were stretched, bar tables were dirty and it was poorly staffed at bar. Otherwise hotel was in fabulous location in blue mountains with great access to a lovely bush walk.
Stayed 1 night in Sep 2025

6/10 Okay

B

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

wenquan

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Mayuko

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Property conditions & facilities
Great hotel for kids. Could be a bit cleaner and staff could be more informative, but overall great and will be back. Kids loved it
Stayed 2 nights in Oct 2025