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Holiday Inn Fargo by IHG

3.5 star property
Family-friendly hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Holiday Inn Fargo by IHG

Exterior
Indoor pool
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
The current price is AU$149
includes taxes & fees
11 May - 12 May

Explore the area

Map
3803 13th Ave S, Fargo, ND, 58103
  • West Acres Mall
    ‪5 min walk‬
  • Sanford Medical Center Fargo
    ‪5 min drive‬
  • North Dakota State University
    ‪5 min drive‬
  • Fargo, ND (FAR-Hector Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Pool Access (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Mobility Accessible, Pool Access (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible, Pool Access

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Hearing Accessible, Pool Access

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Pool View (Mid Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View (Mid Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Pool View (Mid Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Hairdryer
Private bathroom
Microwave
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

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Delta Hotels by Marriott Fargo

West Acres
  • Pool
  • Hot tub
  • Free airport shuttle
  • Kids pool
4.2 out of 5, Very good, 1,005 reviews
The price is AU$204
includes taxes & fees
4 May - 5 May
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About the area

Fargo

A family-friendly stay in Fargo awaits you at Holiday Inn Fargo by IHG. Within just a 10-minute stroll, you'll find West Acres Mall and Roger Maris Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Gallery Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and Hot tub. 0 square feet (0 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Village West hotel include North Dakota State University and Fargodome.

What's nearby

  • West Acres Mall - 5 min walk - 0.5 km
  • Sanford Medical Center Fargo - 5 min drive - 4.5 km
  • Red River Zoo - 5 min drive - 3.5 km
  • North Dakota State University - 5 min drive - 4.9 km
  • Fargodome - 9 min drive - 8.8 km

Getting around

  • Fargo Station - 14 min drive
  • Fargo, ND (FAR-Hector Intl.) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Food Court - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Denny's - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk

About this property

Holiday Inn Fargo by IHG

Family-friendly hotel with free airport shuttle and 24-hour fitness centre
Holiday Inn Fargo by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Fargo by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Fargo hotel is smoke free.

  • 260 guestrooms or units
  • 6 levels
  • Conference rooms
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Holiday Inn Fargo by IHG offers 260 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Fargo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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  • Pet-friendly
4.6 out of 5, Wonderful, 1,004 reviews
The price is AU$190
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 20 for adults and USD 6 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Gallery Restaurant

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 20 for adults and USD 6 to 20 for children
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 6 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fargo Holiday Inn
Holiday Inn Fargo Hotel
Holiday Inn Hotel Fargo
Holiday Inn Fargo Hotel Fargo
Holiday Inn Fargo

Frequently asked questions

What is the cancellation policy at Holiday Inn Fargo by IHG?

Holiday Inn Fargo by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Fargo by IHG?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Fargo by IHG on 11 May 2025 start from AU$148.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Fargo by IHG?

Yep, Holiday Inn Fargo by IHG has a free self car park.

Does Holiday Inn Fargo by IHG have a pool?

Holiday Inn Fargo by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

Is Holiday Inn Fargo by IHG family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Holiday Inn Fargo by IHG is a hit with families.

Does Holiday Inn Fargo by IHG serve breakfast?

You bet, full brekkie is served on weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Fargo by IHG?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Holiday Inn Fargo by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Fargo by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Fargo by IHG?

No, pets are not allowed.

Holiday Inn Fargo by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amber

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t ready at 3pm, so had to wait another 45 mins to check in, otherwise not bad. Friendly service.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff were so accommodating.
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Stayed 1 night in Jan 2025

6/10 Okay

darrin

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

emily

Stayed 1 night in Jan 2025

6/10 Okay

Erick, Lakota

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
First of all, if you are staying here for the pool the first thing yo know is that the pool water is not very clean and the pool area is not warm enough during winter, it was a nightmare walking from the pool all the way to our room because the hotel was too cold and members of my family got sick because of that, room was clean and nice
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and good customer service when we checked in. We fell they welcome us. We have booked 7 room that day with families.
Stayed 1 night in Jan 2025

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities
Games didn’t work. Pool wasn’t heated. 25 small kids in hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Amenities, property conditions & facilities
The pool and coffee shop were great. Customer service was very good.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not updated rooms, the bathroom door doesn’t open all the way because it hits the toilet, which wasn’t bolted down, room and hallways were kind of dirty, and a horrible stench in the hallways, the restaurant was wonderful!
Stayed 4 nights in Jan 2025

2/10 Terrible

armita

Disliked: Staff & service, property conditions & facilities
We stayed one night on our way to main destination and one night on the way back. First room absolutely stank of sewer and mold. Changed the room and it was just slightly better. On our way back , they had 5 hockey teams, one wrestling team staying at the hotel. The pool area was like a zoo with rude and super noisy kids running around, to the point that I thought my kids will get hurt. Staff did nothing to control how many people were in the pool, or to control the noise. Adults were in the hallway telling their heads off at 9:30 pm, banging on the doors, reeking of alcohol. The room stank again, and since we were closer to an entrance, all night we were delighted by smelling cigarette smoke of people getting in and out. The staff told us “quiet time” started at 10 pm, but they absolutely did nothing to control the situation.
Stayed 1 night in Jan 2025

8/10 Good

Kara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place for family and fun pool!
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for 5 days. The pool did not have heat for the first 4 so it was like swimming in a cold drink. the 2nd and 3rd day the shower had no heat. This was fixed by the 5th day. The staff were originally not aware but after they were made aware they communicated with us.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hiu Tung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible New Year’s Eve

The stay was horrible. The pool is ice cold, kids are running down the hallway, we stayed on the second floor and get no sleep because people are setting fireworks and screaming all night long
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
They were very short staffed at the restaurant and couldn’t accommodate many people.
Stayed 2 nights in Dec 2024

4/10 Poor

Derek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and I liked how our room was close to the pool but not in the pool area. Breakfast was delicious but I wasnt very happy that it wasnt included with our room purchase. The pool was freezing and so was the air temperature so the kids were just shivering the whole time. We couldnt even go in the hot tub to warm up because it was small and everyone else was in there due to the pool being freezing. All the arcade games were broken so we had very sad and dissapointed children. Lastly, our room was partially warm but by the window it was freezing and under the vent i could feel a cold breeze blowing in. Not sure if my family would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth, maple grove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is huge and has a variety of amenities. We utilized the restaurant, cafe, pool, and casino. All were serviceable but the pool was quite chilly, service at the restaurant slow, and the casino almost awkwardly small. The staff was very friendly and helpful and it seems like a great family hotel. Many families and birthday groups were always partying around the pool area and eating, drinking, and enjoying the available games. Looks like a great place to gather.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Paid $250 for a pool view room with our kids- the pool side door didnt work so we had to go around all the time, maintaince said the door batteries are going dead and need to be replaced.. over half the pool video games didnt work and took your money. Bathroom is small but our room did appear clean and staff is friendly.
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Good place to stay but cold!!! NO hot water in bathroom sinks!! And who closes their breakfast buffet (and restaurant) at 11:00 am on a Sunday?????
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Stayed 1 night in Dec 2024

8/10 Good

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint we have is the lack of hot water from the sinks on second lo floor!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexandra

Stayed 4 nights in Dec 2024