East Coast Australia Holiday Packages

Better than our expectations, all across the board.

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience. We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel. Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.

Hotel feels like in movie John Wick continental vibe lol. room is very clean and great stay overall

I am disappointed. I was organizing my bags and realized that items and belongings were missing, such as 4 empty bags and a bag containing a T-shirt and three reading glasses. This had never happened to me before, and so far no one has given me any explanation about what happened. I am Waiting for an answer.