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Best Western Premier Dover Marina Hotel & Spa

4.0 star property
On beach with hot tub, near Dover Western Docks Cruise Terminal

Photo gallery for Best Western Premier Dover Marina Hotel & Spa

Beach views, serves lunch and dinner
Suite, 1 King Bed, Balcony, Sea View (with Sofabed)
Beach views, serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | Beach/ocean view
1 bedroom, premium bedding, memory-foam beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
The current price is AU$193
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Dover Waterfront, Waterloo Crescent, Dover, England, CT17 9BP
  • Dover Castle
    ‪12 min walk‬
  • Dover Western Docks Cruise Terminal
    ‪13 min walk‬
  • Dover Eastern Docks Ferry Terminal
    ‪17 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony, Sea View

Deluxe Room, 1 Double Bed, Balcony, Sea View

Deluxe Room, 1 Double Bed, Balcony, Sea View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking (Family 4)

Family Room, 2 Double Beds, Non Smoking (Family 4)

Family Room, 2 Double Beds, Non Smoking (Family 4)

8.4 out of 10
Very good
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Family 3)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Family Room, Multiple Beds, Non Smoking (Family 3)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Family 5)

Family Room, Multiple Beds, Non Smoking (Family 5)

Family Room, Multiple Beds, Non Smoking (Family 5)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Property amenity

Standard Room, 1 Single Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Balcony, Sea View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room, 1 Double Bed, Balcony, Sea View

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

View all photos for 2 Double 1 Single Bed, Non-Smoking, Family Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

2 Double 1 Single Bed, Non-Smoking, Family Room

  • Sleeps 5

Deluxe Double Room with Seaview and Balcony

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Larger Room, Jetted Tub, Balcony, Sea View, Walk in Shower

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Sea View

  • Sleeps 2

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 4

Standard Single Room

  • Sleeps 1

Standard Double Room with Sea View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Superior Double Room with Sea View and Balcony

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

About the area

Dover

At Best Western Premier Dover Marina Hotel & Spa you'll be within steps of North Downs Way - East and Dover Beach. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a gym. .A day of pampering can include body scrubs and mani/pedis along with access to the hot tub. The restaurant, Mr White's Chophouse, serves international cuisine and is open for breakfast, lunch and dinner. Waterfront Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Dover hotel, attractions include Dover Western Docks Cruise Terminal and Dover Castle.

What's nearby

  • Dover Beach - 1 min walk - 0.2 km
  • Dover Harbour - 6 min walk - 0.5 km
  • Dover Castle - 12 min walk - 1.0 km
  • Dover Western Docks Cruise Terminal - 13 min walk - 1.2 km
  • Dover Eastern Docks Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Dover Priory Station - 13 min walk
  • Gatwick Airport (LGW) - 92 min drive

Restaurants

  • ‪The Eight Bells - ‬6 min walk
  • ‪Nando's - ‬7 min walk
  • ‪La Salle Verte - ‬6 min walk
  • Costa Coffee
  • ‪The Hoptimist - ‬4 min walk

About this property

Best Western Premier Dover Marina Hotel & Spa

On beach with hot tub, near Dover Western Docks Cruise Terminal
Best Western Premier Dover Marina Hotel & Spa offers its guests a full-service spa, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at Best Western Premier Dover Marina Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Dover hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 1832
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Best Western Premier Dover Marina Hotel & Spa offers 122 air-conditioned accommodations with a safe and free newspapers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, Hindi, Polish, Spanish

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  • Parking included
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4.1 out of 5, Very good, 1,003 reviews
The price is AU$158
includes taxes & fees
14 Sept - 15 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mr White's Chophouse
  • Starbucks Cafe
  • Waterfront Bar
  • Wheeler's Fish and Chips

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 732 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1832
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per day, plus a deposit of GBP 100 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Self-parking fee: GBP 5 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dover Marina
Best Western Marina Dover
Best Western Plus Dover
Best Western Plus Dover Marina
Best Western Plus Dover Marina Hotel
Dover Best Western Marina Hotel
Dover Marina Hotel
Hotel Dover Marina
Hotel Marina Dover
Marina Hotel Dover
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
Best Western Plus Marina Hotel
Best Western Plus Marina
Best Western Dover Marina Hotel
BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
Best Western Plus Dover Marina Hotel Spa
Premier Dover Marina & Dover
Best Western Plus Dover Marina Hotel Spa

Frequently asked questions

Is parking available at Best Western Premier Dover Marina Hotel & Spa?

Yep, Best Western Premier Dover Marina Hotel & Spa has a self car park for GBP 5 per night. Onsite parking is limited.

How much does it cost to stay at Best Western Premier Dover Marina Hotel & Spa?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Dover Marina Hotel & Spa on 7 Sept 2025 start from AU$192.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Premier Dover Marina Hotel & Spa?

Yep, Best Western Premier Dover Marina Hotel & Spa is a short 2-minute walk from Dover Beach. Fun beach activities include windsurfing, body boarding and kayaking. You can also find boat tours.

Is there a spa on site at Best Western Premier Dover Marina Hotel & Spa?

Yep, there is an onsite spa at Best Western Premier Dover Marina Hotel & Spa. You'll enjoy heaps of services like body scrubs, facials and body treatments.

What luxury perks are available at Best Western Premier Dover Marina Hotel & Spa?

Best Western Premier Dover Marina Hotel & Spa features a full-service spa, a health club and 2 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Best Western Premier Dover Marina Hotel & Spa a romantic place to stay?

1 hot tub and beachfront dining, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Premier Dover Marina Hotel & Spa.

Is Best Western Premier Dover Marina Hotel & Spa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Premier Dover Marina Hotel & Spa is a hit with families.

Does Best Western Premier Dover Marina Hotel & Spa serve breakfast?

Yep, full breakfast is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Premier Dover Marina Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Premier Dover Marina Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Premier Dover Marina Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Best Western Premier Dover Marina Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 645 reviews
Rating 8 - Good. 154 out of 645 reviews
Rating 6 - Okay. 78 out of 645 reviews
Rating 4 - Poor. 32 out of 645 reviews
Rating 2 - Terrible. 14 out of 645 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Colin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked and paid for a superior room with a balcony we checked the photos on the booking site and the pokey room we were given was nothing like room we got, we asked the girl on the desk and she lied to us not happy. Staff in the bar were not welcoming and a manager spoke down to a waiter in front of customers not very professional. I have sent an email to the hotel and have not received a reply, I feel like it’s we have your money so bad luck Would not stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Amenities
Floor creaks all night as if haunted, like something is walking around in the room
Stayed 1 night in May 2025

10/10 Excellent

Carroll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel, but one small elevator was a tight squeeze for the people going up and down.
Stayed 1 night in May 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Doreen

Liked: Amenities
The carpet in the hallway needs cleaning. Our room was was clean and nice.
Stayed 2 nights in May 2025

10/10 Excellent

Neil, Biglerville

Liked: Cleanliness, staff & service, property conditions & facilities
We had a large room with a water view and a balcony that was wonderful. It was great to sit on the balcony and enjoy our morning coffee and tea. The staff was very friendly and accommodating.
Stayed 2 nights in May 2025

6/10 Okay

Ashika

Stayed 2 nights in Apr 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and our room with a view was sensational.
Stayed 1 night in May 2025

8/10 Good

Serena

Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

10/10 Excellent

Rob, SURREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located across from the Dover Beach. Lots of dining options nearby or a short walk to the town centre. Staff was excellent other than one server in the main restaurant,
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie Ann, Stony Plain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest a little more organization/help for check out with elevators and taxi picks. Luggage pick up - use your service lift to take luggage down from 2nd and 1st floors since elevator default to highest floor called. Taxi - maybe someone at back door helping some people with luggage since that is where taxi pick up was. I was fine but was very difficult for some with the revolving door and stairs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean rooms with friendly staff close to ferry and trais
Stayed 1 night in May 2025

10/10 Excellent

olga

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very friendly. Terrible steak at the chophouse though. Overall a good stay!
Stayed 2 nights in Apr 2025

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Noisy neighbours, banging doors not a great nights sleep. Not the hotels fault but doors could close more slowly and rooms be better insulated for noise.
Stayed 1 night in Apr 2025

10/10 Excellent

Arun

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, spa was really nice and perfect area for walking
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

2 night stay April 2025

Nice hotel with free parking. I had a nice room with a balcony and see view on the first floor, which was directly above the restaurant. Everything was fine except two problems. 1. The doors to the balcony didn’t lock properly and 2. I kept hearing a regular thud - which I believe was a door from the restaurant to the kitchen banging each time the staff went in and out. That really needs to be sorted out as it would be easy to add a dampener to the door jam. Other than that I don’t have any other criticism. The staff were friendly and welcoming. The breakfast offerings was excellent and the fillet steak I had one evening was delicious as was the glass of Shiraz-Cabernet Sauvignon I had.
View from room 106
View from room 106
Balcony door bolt not engaging
Stayed 2 nights in Apr 2025

10/10 Excellent

Glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great staff! Great location for cruise port. Only negative...Bathroom too small in Superior room with balcony and sea view.
Stayed 2 nights in Apr 2025

6/10 Okay

Dale, Hamlyn Terrace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed in many hotels but sadly we won't be going back to this one. The premier room that we booked barely had enough room to get past the bed and TV, you struggled to sit on the toilet and the terrible smell coming out of the toilet was ghastly. The location is obviously excellent as were the staff, however this hotel needs a review of its prices and standards as they don't match up to what they charged.
Stayed 1 night in Apr 2025

10/10 Excellent

rik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fantastic as always
Stayed 2 nights in Apr 2025