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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Photo gallery for The Carlton Hotel

Marina
Terrace/patio
Staircase
Family Room (Deluxe)
Dinner served

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$93
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Leas Cliff Hall
    ‪3 min walk‬
  • Folkestone Harbour
    ‪10 min walk‬
  • Folkestone Beach
    ‪14 min walk‬

Room options

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

About the area

Folkestone

The Carlton Hotel puts you in the heart of Folkestone, within steps of Lower Leas Coastal Park and Leas Cliff Hall. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3-property class Folkestone hotel include Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal.

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.0 km
  • Leas Cliff Hall - 3 min walk - 0.3 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Folkestone Harbour - 10 min walk - 0.9 km
  • Folkestone Beach - 14 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Chambers - ‬3 min walk

About this property

The Carlton Hotel

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Pet-friendly
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, 1,090 reviews
The price is AU$112
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

What is the cancellation policy at The Carlton Hotel?

The Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Carlton Hotel?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 4 Sept 2025 start from AU$92.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Carlton Hotel?

Yep, The Carlton Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Carlton Hotel?

Yep, The Carlton Hotel is a short 11-minute walk from Sandgate Beach.

Does The Carlton Hotel serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Carlton Hotel?

No, The Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Carlton Hotel?

No, pets are not allowed.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 141 out of 1010 reviews
Rating 8 - Good. 207 out of 1010 reviews
Rating 6 - Okay. 249 out of 1010 reviews
Rating 4 - Poor. 168 out of 1010 reviews
Rating 2 - Terrible. 245 out of 1010 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Reena

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures advertising the room are deceiving. Was quite dissapointed to find a very shabby small double on our stay. The room is quite old, hasnt been maintained well with dingy corridors. Moreover we found a parking penalty for parking on their property even though we were customers of the hotel and parking should be free!!!!!
Stayed 2 nights in May 2025

6/10 Okay

Roger

Travelled with group
It is what it is, a cheap stay over before getting on eurotunnel, clean enough but very very tired, only a basic continental breakfast, the beer in the bar was off too
Stayed 1 night in Jun 2025

6/10 Okay

Ken

Stayed 3 nights in May 2025

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service
Booking in was easy and friendly the room needed a face lift but was clean and comfortable I would stay there again I had no big problems the stay went smoothly and would have no problem staying there again
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Romeo

Stayed 1 night in May 2025

4/10 Poor

raji

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok for a night

Tired hotel. Was ok for a night. Was happy to leave! Not a very nice area to park
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and host thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
This is my 3rd visit this year to the hotel. The staff are friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ideal overnight close to the Euro Tunnel

For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
Stayed 1 night in May 2025

4/10 Poor

Mabel

Travelled with family
Disliked: Staff & service, property conditions & facilities

Never again

Shower was terible had to run for ages before any hot came through then it really hot. It says rooms cleaned daily but ours wasnt touched. The sink leaked so everytime you washed your hands you had water on the floor. We sat outside and the smell of drugs is awful. People sat in the doorway smoking so the smell was coming inside.
Stayed 3 nights in May 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to everything

Needed 2 nights away from work and home life and choose folkestone as love the beach .... The Carlton is 10 min walk from the station and 10 min walk from he beach . Shops are also about a 10 min walk Hotel was clean and staff were friendly Room was comfortable and had a sea view I didn't feel uncomfortable being on my own and would definitely visit again
Stayed 2 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good convienent location, helpful staff, the lift being out of order was annoying as I had heavy luggage.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safety issues

Bed clean. Room not. Bed hard and badly worn where it dipped and sloped so no sleep. Kettle had to be boiled on a chair in middle of room because lead and plug length and position. Boiling hot water in taps with no warning. One of us scalded ourselves as no basin plugs to help mix it to safe temp. No grip bars to climb in/out bath/shower. Holes and slopes in floors. So not able to safely shower which had to be positioned to use. Not safe. So no sleep. No shower. No price is worth that.
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 2 nights in Apr 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

My stay

The view was great, the staff were all very friendly, however, the shower was broken and there was mould in the bathroom because there was little ventilation. There was damp in the corner of the room and the bed was on a slant on one side. The car park was gravel, extremely bumpy and needs to be repaved. Also there was no lift,and I didn't book an accessable room so I had to climb 2 sets of steep stairs
Stayed 14 nights in Apr 2025

4/10 Poor

Darren

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Holes in curtains mould on shower ceiling poor decoration piece of sterling board as a headboard holes in floor in corridor
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
We enjoyed our two night stay, and would have liked to stay longer. The staff were very pleasant and helpful. Our rooms were clean, beds very comfy and the area was peaceful. Continental breakfast at £7.50 was reasonable and all we wanted, providing tea, coffee, orange and apple juice, cereal, croissants, crumpets and white or brown bread for toasting. Restaurant is clean and pleasant. The general decor of the hotel could do with renewal. Exquisite large stained glass window featuring a beautiful heron (?) , other birds and flowers was viewable from the stairs. We will return !
Stayed 2 nights in May 2025

2/10 Terrible

Glynn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the desk was friendly enough however no security and poor service at the bar as the man on the desk was clearing running it by himself .
Stayed 1 night in May 2025

8/10 Good

Matthew

Business traveller
Liked: Staff & service

Tired but worth the money paid.

Used for placing an employee for the week. Asked them their honest opinion and they were quite impressed for the loney. Yes its a bit tired, a bit worn but for £30 a night it was very acceprable and we will be returning to using the hotel for the member of staff based upon their own request.
Stayed 4 nights in Apr 2025

6/10 Okay

Mick

Travelled with partner
Liked: Staff & service, amenities
Shower didn't work could not get hot water
Stayed 6 nights in Apr 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
This hotel retains some of its old charm and doesn't have the same flat, grey and white modernised look like so many hotels these days.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

DAVID

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Great location. The decor was a little dated, and smoke smells on the stairwell, but very convenient 1 night stop. The room had everythjng we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is perfect for anyone watching their ££s. £33 c
Stayed 1 night in Apr 2025