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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Photo gallery for The Carlton Hotel

Marina
Staircase
Dinner served
Terrace/patio
Family Room (Deluxe)

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$92
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Place, Leas Cliff Hall
    ‪3 min walk‬
  • Place, Folkestone Harbour
    ‪10 min walk‬
  • Place, Folkestone Beach
    ‪14 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Folkestone

The Carlton Hotel puts you in the heart of Folkestone, within steps of Lower Leas Coastal Park and Leas Cliff Hall. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3-property class Folkestone hotel include Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal.

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.0 km
  • Leas Cliff Hall - 3 min walk - 0.3 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Folkestone Harbour - 10 min walk - 0.9 km
  • Folkestone Beach - 14 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪KFC - ‬3 min walk
  • ‪Rosemont - ‬4 min walk

About this property

The Carlton Hotel

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

What is the cancellation policy at The Carlton Hotel?

The Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Carlton Hotel?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 21 Oct 2025 start from AU$92.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Carlton Hotel?

Yep, The Carlton Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Carlton Hotel?

Yep, The Carlton Hotel is a short 11-minute walk from Sandgate Beach.

Does The Carlton Hotel serve breakfast?

Sure does, continental brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Carlton Hotel?

No, The Carlton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlton Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Carlton Hotel?

No, pets are not allowed.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 143 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 241 out of 1004 reviews
Rating 4 - Poor. 160 out of 1004 reviews
Rating 2 - Terrible. 252 out of 1004 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

JAROSLAW

Travelled with partner
A mid-range hotel. Breakfast is very poor. The advantage of the hotel is free parking.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Pictures do not match reality. Hotel is in desperate shape and not, beds were broken and shower curtain had mold. Not sure if shower worked as we did not dare to try. We left at 4.30 am
Stayed 1 night in Jul 2025

4/10 Poor

Ziga

Disliked: Amenities, property conditions & facilities
Everything outdated. But sheets were clean.
Stayed 1 night in Jun 2025

6/10 Okay

raji

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

OK for a night

It’s ok. Tired hotel but does a job. Quick night stay nice friendly helpful staff. Windows didn’t open in room.
Stayed 1 night in Jun 2025

6/10 Okay

Grant

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bathroom and shower sub standard. Bedroom was re
Stayed 1 night in Jul 2025

2/10 Terrible

Leigh

Stayed 1 night in Jul 2025

2/10 Terrible

Paywast

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Normally I really don’t do negative feedback at all cause me personally I work in costumer service too and Ik how it feel after reading but this hotel really need good refurbishment really really badly😭I’m sorry not staff faults at all but management group or head office or who ever working for the hotel needs to check it out
Stayed 1 night in Jun 2025

4/10 Poor

Hefin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a basic hotel, but when the shower curtain falls on you while you have a cold shower, as the hot water was not getting hot, because it is not attached to the wall, instead it is a twist one that doesn't stay. Tiles missing off the wall, no flooring in the bathroom, only 1 light in the bedroom, uneven floor in the bedroom and to top it off, to advertise you have a lift then being told there isn't one is not acceptable. Walked up 6 flights of stairs to get to our room with someone who was in a boot after fracturing a foot. Not good.
Stayed 1 night in Jun 2025

4/10 Poor

Katie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed In one of the sea view twin rooms, Upon arrival I found the hotel entrance to be very dark but clean. Our room appeared clean but definitely needs a revamp. The bed mattresses don’t fit into the bed frame so was lop sided and had springs sticking up. Only one pillow was provided so I asked for another which was quickly suppled. The shower was either freezing cold or very hot so couldn’t shower. Overall one night stay ok but I couldn’t stay any longer than this. the hotel rooms need an update
Stayed 1 night in Jun 2025

6/10 Okay

Gerard, Deeside

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Rosie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was so dirty and disappointing that we didn’t stay. We checked out within an hour. We were not prepared to stay in a place that had mould growing on the walls
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and helpful. We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
Stayed 1 night in Jun 2025

6/10 Okay

Patryk

Stayed 1 night in Jun 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay I tried to cancel but you wouldn’t let me d so o I lost my money, disgusting that when I tried to cancel a month ago I couldn’t, what a con
Stayed 1 night in Jun 2025

6/10 Okay

david

Travelled with partner
Disliked: Property conditions & facilities
Room had broken plug sockets broken shower holder broken window
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paint work in a shocking state toilet didn’t flush properly only one bedside cabinet no walls light to turn off when in bed curtain on one side hanging off
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to theatre
Stayed 1 night in Jun 2025

8/10 Good

Marna

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice ,stay, comfortable the staff were all pleasant. Nice breakfast set up. we will return on our way back from France
Stayed 1 night in Jun 2025

4/10 Poor

Krys

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Improbable de crasse. Murs sales, bureau decompose salle debain catastrophique. Pas de pression deau, chasse deau en berne, lino qui sen va Bref dommage car le cadre face a la mer est incroyable. Et le bar est tres sympa Le reste on a cru arrive dans un hotel social
Stayed 1 night in Jun 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
We booked an overnight stay in order to catch an early ferry. Refurbishment has been done in reception and the bar area. The rooms look tired and stuffy, unable to open the window more than three inches. The bathroom door kept swinging open as there was no latch or lock on the door. For what it was,the price was ok.
Stayed 1 night in Jun 2025