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Grand Burstin Hotel Folkestone

3.0 star property

Photo gallery for Grand Burstin Hotel Folkestone

View from property
Indoor wedding
Double Sea View Room
Indoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$85
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(87 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room

Double Sea View Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Folkestone

Grand Burstin Hotel Folkestone places you steps from Folkestone Harbour and within a short 5-minute stroll of Quarterhouse. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .The buffet restaurant, Harbour Restaurant, is open for breakfast, lunch and dinner. Enjoy the gym, sauna and karaoke. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Folkestone hotel include Dover Western Docks Cruise Terminal and Dover Castle.

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Quarterhouse - 5 min walk - 0.4 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Lower Leas Coastal Park - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 94 min drive

Restaurants

  • ‪The Old Buoy - ‬5 min walk
  • ‪Steep Street Coffee House - ‬5 min walk
  • ‪Marleys - ‬3 min walk
  • ‪The Harbour Inn - ‬1 min walk
  • ‪Luben's Pizza - ‬6 min walk

About this property

Grand Burstin Hotel Folkestone

Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

  • 550 guestrooms or units
  • 2 dining venues
  • Karaoke
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and free toiletries. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
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The price is AU$76
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Evening entertainment
  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Frequently asked questions

What is the cancellation policy at Grand Burstin Hotel Folkestone?

Grand Burstin Hotel Folkestone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Burstin Hotel Folkestone?

As of 11 Apr 2026, prices found for a 1-night stay for 2 adults at Grand Burstin Hotel Folkestone on 12 Apr 2026 start from AU$85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Burstin Hotel Folkestone?

Yep, Grand Burstin Hotel Folkestone has a self car park for GBP 5 per day. A self car park is also available, for a fee.

Are there any beaches close to Grand Burstin Hotel Folkestone?

Yep, Grand Burstin Hotel Folkestone is a short 7-minute walk from Folkestone Beach. Fun beach activities include scuba diving, waterskiing and sailing.

Does Grand Burstin Hotel Folkestone have a pool?

Grand Burstin Hotel Folkestone has an indoor pool.

What luxury perks are available at Grand Burstin Hotel Folkestone?

Grand Burstin Hotel Folkestone features an indoor pool, a steam room and 2 restaurants.

Does Grand Burstin Hotel Folkestone serve breakfast?

Yep, our guests give top marks to the full brekkie here! Available weekdays between 7:00 AM and 9:00 AM and on weekends from 7:00 AM to 9:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Grand Burstin Hotel Folkestone?

No, Grand Burstin Hotel Folkestone does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Burstin Hotel Folkestone?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Burstin Hotel Folkestone?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Grand Burstin Hotel Folkestone Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 137 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ann

Stayed 2 nights in Dec 2025

2/10 Terrible

Luke

Travelled with group
I booked 3 nights only stayed 1 night the man on the front desk was very rood and needs to have a bath and a shave
Stayed 3 nights in Jan 2026

10/10 Excellent

Martin Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room clean and fully equipped. Kettle and hot drink substances. Iron and ironing board and hairdryer. Staff friendly. Managed to sign up for scheme providing discounts based on purchases made. As usual, lovely view over folkestone harbour , with white cliff of dover in the background. Good music event on 1 of the 2 nights.
Stayed 2 nights in Jan 2026

4/10 Poor

Nathan, Bromley

Stayed 1 night in Jan 2026

2/10 Terrible

Zoe

Disliked: Cleanliness, room comfort
The positives: great location and has a car park (£5 a day) Bad parts: Check in is from 2:30 but rooms available from 4. We arrived at 5:30 and told we needed to wait 45 minutes because no rooms were clean. No empathy or apology for this. The hotel is VERY tired and looks like it was decorated in the late 60’s. On entering the hotel there is a strong smell of smoke due to people Congregating near there smoking. The quality of fixtures and fittings is around one grade below a travel lodge everything is VERY basic. The rooms don’t even have towels for example. The room was cheap and the location was good for us but despite this we wouldn’t return.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Stayed 3 nights in Dec 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Great atmosphere, very friendly and helpful staff, good standard clean rooms, value for money
Stayed 1 night in Dec 2025

8/10 Good

musa

Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Staff & service
Disliked: Amenities
Basic rooms but close to harbour and town Good views
Stayed 2 nights in Dec 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel is in need of a complete renovation. The hallways are gloomy and have a prison feel. The wood chip needs to go, carpets replacing and the furniture updating. We were in a family room and transitted through many fire doors to get to our room. The room was large and sufficient, but only had 1 towel bundle for a single person.the water pressure is also woeful! On a plus note it was cheap and the breakfast good. The staff were polite and parking only £5
Stayed 1 night in Dec 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service, amenities
No hot water in the room from either the hand basin or bath taps. Maintenance could not fix this, so I had to change rooms in the early hours of the morning. Shower on new room wasn't working. Finding a parking space was difficult. Asked for compensation and was only offered a balcony room next time if I book direct.
No hot water, tap fully on
Bedroom
Ensuite
Bedroom
Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
So it's a budget hotel and that's okay... I've stayed before so knew that in advance and last time was fine. But this time was very bad. Basically a number of basic things wrong. Shower didn't work, i.e. I couldn't move the plunger from bath to shower head. When I did then water went everywhere. Then I found there was no hot water (night or morning) and was just running cold. Plus the shower gel and hand wash bottle were empty. Also the room was 13.5c when I got in and the heater wouldn't stay on. So I had to give up with heat. I was staying to get the Le Shuttle early the next morning, so I didn't need anything fancy. Sadly it was a terrible night sleep in the cold and no shower the next morning. I told a member of staff the next day and they were a bit disinterested. He said 'you should have asked as we have some shower gel here somewhere' - totally missed the point. Anyway, I sent the hotel a note to see if they would put it right and nothing came back. So seems like they don't really care which is a shame.
Stayed 1 night in Dec 2025

2/10 Terrible

Wesley

Stayed 13 nights in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean .their was fresh towels.the staff were friendly. Good entertainment. Breakfasts was quite good .but the way the tea and coffee area was set out was not good .and i found the coffee and milk jugs heavy to lift.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

W
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 3 nights in Dec 2025

8/10 Good

Georgina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is a good 2 star hotel. If you go in expecting more than a 2 star then you will be disappointed. The only negative I would say is that there was a private event on so we were in the bar area for the entertainment. Limited seating for the size of hotel when the big hall is shut for an event night.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah-Jayne

Liked: Staff & service
Having stayed here numerous times before we weren’t as happy as usual the room was very dated and the corridor had a very pungent smell of cigarette smoke. We will definitely pay the extra to upgrade the room as we have never had a problem before when having the Seaview Double Rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bar staff incredibly slow and always moaning about things and exclaiming how busy they are 🙄 The mini market (In Lobby) on the Sunday needs a visit from trading standards lots of fake goods ! Louis bitton and the north pace reps
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Stayed 1 night in Oct 2025

6/10 Okay

dave

Stayed 2 nights in Nov 2025

8/10 Good

Russell

Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
The staff are very friendly and welcoming. The hotel is dated but comfortable,clean and great value for money. It is situated right in the hub of the harbour and close to the old town and shops. We've stayed here a couple of times and will definitely be coming,back. Theres great entertainment daily and a real feel of that holiday feeling .
View from our balcony
Stayed 1 night in Nov 2025