Greene King - accommodation in Devizes

Hotel is very central and comfortable, rooms are a decent size. However, when we checked in we noticed a lot of loose hair in our shower. We brought this to the attention of the desk staff who said they’d inform housekeeping to get it cleaned. (It wasn’t a stray hair - there were so many long dark hairs on the shower tray, glass, taps, toiletries and tiles. Also on the bathroom floor and the floor immediately outside the toilet). When we returned after 10pm, they were all still there. I cleaned them myself as I was desperate for a shower having been sightseeing for hours in 30 degree heat and having also arrived from 34 degree heat in Paris earlier in the day. This left a bitter taste in my mouth given that you’re paying £215 per night to stay there. The air conditioning worked well and kept the room comfortable given the heat and we were grateful for the fridge. The breakfast that’s included is fantastic. Very fresh and varied. Would we return or recommend the hotel? Probably not due to the unclean shower and the fact that it wasn’t rectified when brought to the attention of staff.

Nice central location - double bedroom not great with two single beds joined rather than a proper bed and room seemed to incorporate lots of accessibility equipment which wasn’t what we wanted or needed and impacted the rooms look unfortunately.

Property is very clean. Only thing is the rooms are to small. My fault for not paying attention to the advertising. However despite that it’s very good. Complimentary wine and cheese for loyalty membership. Again very good but if you need room space it’s different. If I had been traveling alone this would not matter