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Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property
Hotel in Waterford with free breakfast and free local area shuttle

Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

Standard Room, 1 King Bed, Jetted Tub
Free daily buffet breakfast
Interior entrance
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
The current price is AU$176
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Place, Waterford Oaks Waterpark
    ‪4 min drive‬
  • Place, Great Lakes Crossing Outlets
    ‪12 min drive‬
  • Place, Pine Knob Music Theatre
    ‪17 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Addl Living Area)

Suite, 1 King Bed with Sofa bed (Addl Living Area)

Suite, 1 King Bed with Sofa bed (Addl Living Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Low Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

Suite, 1 King Bed, Accessible (Mobil Access Tub)

Suite, 1 King Bed, Accessible (Mobil Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Waterford

At Holiday Inn Express Hotel & Suites Waterford by IHG, you'll be 3.4 km (2.1 mi) from Waterford Oaks Waterpark and 6.3 km (3.9 mi) from Pontiac General Hospital. Highlights at this hotel include free buffet breakfast, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In the area of this Waterford hotel, you'll find Great Lakes Crossing Outlets.

What's nearby

  • Waterford Oaks Waterpark - 4 min drive - 4.0 km
  • Great Lakes Crossing Outlets - 12 min drive - 11.0 km
  • SEA LIFE Michigan Aquarium - 13 min drive - 12.4 km
  • Oakland University - 16 min drive - 16.9 km
  • Pine Knob Music Theatre - 17 min drive - 14.2 km

Getting around

  • Pontiac Station - 10 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 53 min drive

Restaurants

  • ‪Leos Coney Island - ‬20 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Kroger Fuel Center - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Hotel in Waterford with free breakfast and free local area shuttle
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterford by IHG. Free self parking is available.
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
Holiday Inn Express Hotel & Suites Waterford by IHG offers 83 accommodations with video game consoles and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Waterford by IHG?

Holiday Inn Express Hotel & Suites Waterford by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterford by IHG?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterford by IHG on 3 Nov 2025 start from AU$175.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Waterford by IHG?

Yep, Holiday Inn Express Hotel & Suites Waterford by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Hotel & Suites Waterford by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Waterford by IHG is E. V. Mercer Beach (16.4 km).

Is Holiday Inn Express Hotel & Suites Waterford by IHG family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Waterford by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Waterford by IHG serve breakfast?

Yep, our travelers give high marks to the free buffet breakfast here! Available daily between 6:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, Holiday Inn Express Hotel & Suites Waterford by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Waterford by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 973 reviews
Rating 8 - Good. 264 out of 973 reviews
Rating 6 - Okay. 66 out of 973 reviews
Rating 4 - Poor. 36 out of 973 reviews
Rating 2 - Terrible. 35 out of 973 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Connie

Travelled with family
This property was under complete renovation. They said they contacted Expedia but we never heard from Expedia. They put us in a new room but there were so many things wrong: towel bar coming off the wall. One of the beds couldn’t view the t v because of the armoire they put in the room. The hooks in the room to hang coats, purses etc were falling off the wall. Hopefully they have a punch list to fix these things.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Disappointed but it was okay

I was so excited to check in and upon arrival learned that the hotel was under complete renovation. The really nice woman at the makeshift front desk area told me they tried to call me and tell me about the renovation and the fact that the suite I booked was not ready. I did not receive any calls. It was disappointing to arrive and not get the room I booked and to be in a hotel that is a complete construction zone.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not what we were hoping.

Unfortunately, we didn’t know the hotel was under renovation when we booked our stay. So, continental breakfast was not as it should have been (i.e., no freshly cooked foods such as eggs, sausage, etc.) They did warm up cinnamon rolls and offer breads/bagels that could be toasted. The pool was not an option. My daughter was very bummed, as this was something she was looking forward to on our trip. Unrelated to the renovations, our room had ants very bad. Minutes after a piece of food fell on the floor, ants were moving the tiny piece of food. They were all over in the bathroom. Also, no one came in to clean up the room while we were gone for the day. The beds were comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom toilet was dirty around the screws that hold the seat
Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Judy Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased traveler

They are under renovations in the lobby but we were still able to have what we wanted for a quick breakfast. Our room had been renovated and was lovely. Had a nice chat with the desk clerk and breakfast lady this morning.
Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Bathroom shower needs to be updated!!! Water leaking out & big puddle on the floor.
Stayed 4 nights in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location close to stores and restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Stacy, Highland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Stacy, Highland

Liked: Cleanliness, amenities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Melissa

Liked: Room comfort
The room was fine. It was one of there newly renovated rooms. There was no hair dryer in the room, which you normally would see. The breakfast was only minimal take and go due to renovation. No pool open. Wish we would have been informed ahead of time of renovation, so we could have stayed elsewhere with a pool. It should be a beautiful place when renovations are done.
Stayed 1 night in May 2025

2/10 Terrible

Bill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction. No pool, no breakfast, no gym Expedia website defaulted to dates I didn't want after I changed my dates. I changed dates looked at room, looked at another room, selected and booked, Expedia returned to default dates after me looking at second room. I ended up paying double for a room at a place under construction without amenities I paid for. I am about as opposite to happy customer as you can get. This experience makes me sick.
Stayed 1 night in May 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Amenities, property conditions & facilities
Under construction. Noisy as expected. Breakfast was awful. Asked where was safe To park as doing roof. We use handicap parking. Woman looks as us and says you park in the parking lot. I said I realize that but can we Safely use handicapped area. Yeah should be good. They also charged me incidentals of $168. I never had incidentals. Oh must be a mistake. Not Impressed. Only good thing was room very nice, clean. Wouldn’t stay again or recommended
Stayed 2 nights in May 2025

4/10 Poor

ROBERT

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Waterford stay

Under renovation, no idea ... no pool , loud in the rooms can hear doors slam all night The frint counter person was very friendly. Hotel a mess without any warning
Stayed 1 night in May 2025

10/10 Excellent

Fredericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under construction, workers are their 8am-8pm. Hotel is beautiful otherwise.
Stayed 2 nights in May 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The reason why i didn’t leave 5 stars is because they were doing renovations, when i booked the room there was nothing said there was Reno’s going on. But other than that. The hotel was super nice. And the staff was super friendly!
Stayed 1 night in May 2025

4/10 Poor

LANCE

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Mi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable reception and breakfast interaction with the team. Very nice and sweet. I will come back and stay when I visit again. Shower curtains need to be longer to block the water from getting on the floor.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service

Benjamin at the front desk was extremely helpful with my reservation. The hotel was so comfortable. I've stayed there before and would stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just what we needed, when we needed.
Stayed 1 night in Apr 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool/ Fitness area
Stayed 1 night in Mar 2025