Arcade Hotels in East Sussex

Have stayed before and really like it here. Parking is handy, friendly staff, clean and comfortable room. However, after visiting many times over the years, the lift is still out of order, so there is only 1 lift that holds (comfortably) 2 people at a time, serving the whole hotel. My disabled sister ended up having to hobble down 3 floors twice as she got fed up with waiting. it’s disappointing that the lifts are not being maintained properly. The staircases were regularly busy with people going up and down, and the day we stayed, a lot of the clientelle were elderly, so I would imagine there were a lot of people struggling with the lift situation. Overall, the breakfast is good with plenty of choice. However, please try your hash browns, they are not nice, and the scrambled egg which I’m guessing is made from powder has way too much fluid going on! A few simple changes could make this a 10/10.

Lovely stay, gorgeous parting Eastbourne. Small issue sorted by Reception. Clean hotel and lovely friendly staff.

Very good room with a few small issues and breakfast wad good and would stay again