Hotels on the Lake in Central Province

I initially had some issues with this facility, with the room and bathroom cleanliness. However, management rectified it and the remainder of my stay went smoothly. Property is somewhat dated. The replacement room was orderly. Good location, staff were attentive and polite. As far as a hotel rating goes, it is about a 2-2.5 star facility. The breakfast buffet is planned based on guest nationality, when I tried it, it was mainly an Indian breakfast, but I found items I liked to eat! Lack of an elevator has to be disclosed IMO for safety of the guests and disabled guests. Food choices can be limited based on occupancy, primarily for Lunch and Dinner. There are many eateries in the city of Kandy nearby and they are easy to get to.

Staff members were excellent! Kind and helpful. They made this trip memorable.

Beautiful stay at the grand serendib. I booked this hotel after reading some reviews and liking the pictures and it did not disappoint. In a great location just up the hill from KANDY centre away from the hustle and bustle. Amazing views from the huge room and balcony, the restaurant for breakfast and pool area then on the floor above a gorgeous rooftop bar and restaurant which we ate in a few nights with lovely entertainment Another night we got room service and ate on our balcony as we were so tired from our day trip and thw food standard and service was just as good. The pool was slightly smaller than I thought but we managed to get beds and was lovely and chilled. We also had a massage on our first day at the spa which was fabulous and very reasonably priced. All the staff couldnt do enough to make your stay memorable and the welcome drink and wet towel on arrival was a nice touch. Also recommend a car service for us to get from the airport.