Hotels on the River in Azores

Raquel and the team are incredible! They corrected issues and errors expeditiously. The team took the time to acknowledge my friend and I celebrating our milestone birthday with a surprise. I literally called the front desk at any hour for help, thanks Jon, even arranging taxi rides when uber and bolt wouldn’t pick me up. It’s in the center of town. The only thing to know, is it’s located on a street that closes so taxi may not pick you up right in front. But it’s a very short walk to the main street. I love this place and plan to visit over and over again.

Clean, easy &smooth check in -check out process, very good breakfast with great choice. Didn’t try any spa or Turkish bath, so can’t rate. Very convenient cheap self parking across the street.

Overall, it’s a decent hotel to stay at, with modest rooms. However, the prices are a bit high for what you get. For instance, there’s no convenient place to grab a coffee or water, except for the one daily free water bottle in your room or your K-cup (yuck). We were also informed (and it’s clearly stated on the website) that parking is available on-site. However, we were only able to park on the last night, the valet option was full despite not that many people on-site. As a result, we had to drive around late at night to find parking. The breakfast menu options were limited and repetitive. The spa was decent with a great twosome of a staff, but it’s only designed to fit 1-2 guest at a time and they don’t provide after service robes (odd). Th pool was small and always crowded (more than 6 was a crowd). The main restaurant was also limited I options but the Vapor bar was nice and had a decent menu. I highly recommend the BTL, which is essentially a BLT. In conclusion, I would rate this hotel a 4-star instead of a 5-star.