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Holiday Inn Express and Suites Urbandale by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

A reception area with two white reception desks, a blue and white geometric wall design, and a patterned carpet.
A coffee station with two coffee machines, a coffee press, and various coffee-related items.
A hotel room with a bed, a sofa, a small table, and a painting on the wall.
A kitchenette with shelves stocked with snacks and a refrigerator containing bottled water and soda.
A modern dining area with multiple tables and chairs, a sofa, and a coffee station.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$156
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
8789 Plum Drive, Urbandale, IA, 50322
  • Place, Jordan Creek Town Center
    ‪9 min drive‬
  • Place, Drake University
    ‪10 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

A compact kitchenette with a microwave, coffee maker, and a small refrigerator.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A compact kitchenette with a microwave, coffee maker, and a small refrigerator.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, and a wall art piece.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a wall-mounted lamp, and a geometric-patterned wall art piece.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk with a chair, a television mounted on the wall, and a wooden wardrobe.

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk with a chair, a television mounted on the wall, and a wooden wardrobe.

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

A compact kitchenette with a microwave, coffee maker, and a small refrigerator.

Standard Room, 2 Single Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications)

A compact kitchenette with a microwave, coffee maker, and a small refrigerator.

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds Standard

Desk, blackout curtains, iron/ironing board, rollaway beds

2 Queen Beds Standard

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

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About the area

Urbandale

At Holiday Inn Express and Suites Urbandale by IHG, you'll be 8.4 km (5.2 mi) from Living History Farms and 11.6 km (7.2 mi) from Drake University. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Free on-the-go breakfast is available daily between 6:00 AM and 9:30 AM. .Sights within a 15-minute drive of this Urbandale hotel include Jordan Creek Town Center and Casey's Center.

What's nearby

  • Jordan Creek Town Center - 9 min drive - 15.2 km
  • Drake University - 10 min drive - 12.5 km
  • Iowa Events Center - 13 min drive - 19.7 km
  • Casey's Center - 13 min drive - 20.1 km
  • Des Moines Civic Center - 14 min drive - 20.8 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬13 min walk
  • ‪Casey's - ‬3 min drive
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Casey's General Store - ‬7 min walk
  • ‪McDonald's - ‬20 min walk

About this property

Holiday Inn Express and Suites Urbandale by IHG

Holiday Inn Express and Suites Urbandale by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express and Suites Urbandale by IHG also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This Urbandale hotel is smoke free.

  • 93 guestrooms or units
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express and Suites Urbandale by IHG offers 93 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Frequently asked questions

What is the cancellation policy at Holiday Inn Express and Suites Urbandale by IHG?

Holiday Inn Express and Suites Urbandale by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express and Suites Urbandale by IHG?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Urbandale by IHG on 25 Oct 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express and Suites Urbandale by IHG?

Yep, Holiday Inn Express and Suites Urbandale by IHG has a free self car park.

Does Holiday Inn Express and Suites Urbandale by IHG have a pool?

Holiday Inn Express and Suites Urbandale by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Does Holiday Inn Express and Suites Urbandale by IHG serve breakfast?

Yep, complimentary on-the-go brekkie is offered daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express and Suites Urbandale by IHG?

No, Holiday Inn Express and Suites Urbandale by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express and Suites Urbandale by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express and Suites Urbandale by IHG?

No, pets are not allowed.

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 792 reviews
Rating 8 - Good. 191 out of 792 reviews
Rating 6 - Okay. 40 out of 792 reviews
Rating 4 - Poor. 17 out of 792 reviews
Rating 2 - Terrible. 20 out of 792 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay here and as always it was perfect!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast with rolls and pancakes was top notch.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a new place and convenient to I-80
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very large suite. Breakfast was clean and lots of variety. Right of I 35 so good location. Lots of restaurants with in walking distance.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a baseball tourney and the hotel was packed with teams and family; however, the staff and hotel was great. Easy parking. Only complaint is super slow elevator.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bill

Liked: Staff & service, amenities, property conditions & facilities
Good location very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MERI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Easy to get to. Would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Thank you!!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and switched our rooms so we could be in the same floor. Room was clean and updated. Shower was bright white clean. The only reason I didn’t give 5 stars is because the beds were so high my elderly mom and aunt had a very hard time getting in the beds. I would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff that we interracted with was excellent, the room was great, and parking was convenient.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building, super clean throughout entire hotel. I thanked several cleaning staff on doing an outstanding job! Front desk staff were understanding when I thought I had a reservation, stayed professional and friendly throughout rebooking my room. Great neighborhood, with several resteraunts close by.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean and comfortable, good breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple stays here, never disappointed
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, extremely friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

dzevida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes a lot of free places to park, breakfast was excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room were clean and the breakfast was great parking was good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean love the Dove toiletries the guy who checked us in was awsome!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel breakfasts can always be improved. Using real ingredients is key. Real eggs not powdered, real meat, and pancake mix without a million ingredients.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfest was good parking good only problem we had was there were no grab bars in shower/bath im 72 years old and didnt feel safe
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Breakfast was great
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Brandon

Liked: Staff & service, amenities
Great stay!
Stayed 2 nights in Feb 2024