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Hampton Inn & Suites Des Moines/Urbandale

Property class: 2.5

Photo gallery for Hampton Inn & Suites Des Moines/Urbandale

A hotel lobby with a large chandelier, a reception desk, and a dining area with tables and chairs.
An indoor swimming pool with a hot tub, metal chairs, and a safety sign.
A snack display with various brands and a 'Welcome to Urbandale' sign above.
A hotel lobby with a reception desk, seating area, and a long corridor.
An indoor swimming pool with clear water, tiled floor, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$165
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
8811 Plum Dr, Urbandale, IA, 50322
  • Place, Jordan Creek Town Center
    ‪9 min drive‬
  • Place, Drake University
    ‪10 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet bar)

A hotel room with a bed, a desk with a chair, a TV, and a lamp.

Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet bar)

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Roll-In Shower, Mobility & Hearing)

A hotel room with a bed, a desk with a chair, a TV, and a lamp.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Hearing)

A hotel room with a bed, a desk with a chair, a TV, and a lamp.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a red armchair, a small table, a lamp, and an air conditioning unit.

Room, 1 King Bed, Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a bed, a red armchair, a small table, a lamp, and an air conditioning unit.

Room, 1 King Bed, Mobility Accessible, Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a red armchair, a small table, a lamp, and an air conditioning unit.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds, Microwave (Wet bar)

A hotel room with two beds, a desk, a TV, and a lamp.

Studio Suite, Multiple Beds, Microwave (Wet bar)

10.0 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds, Accessible, Microwave (Hearing)

A hotel room with two beds, a nightstand with a lamp, and a carpeted floor.

Studio, Multiple Beds, Accessible, Microwave (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with a bed, a desk with a flat-screen TV, a chair, a mirror, and a window with curtains.

Room, 2 Queen Beds, Microwave

9.8 out of 10
Exceptional
(22 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave

A hotel room with a bed, a desk with a flat-screen TV, a chair, a mirror, and a window with curtains.

Room, 2 Queen Beds, Mobility Accessible, Microwave

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a desk with a flat-screen TV, a chair, a mirror, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Urbandale
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,002 reviews
The price is AU$144
includes taxes & fees
11 Nov - 12 Nov
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

About the area

Urbandale

At Hampton Inn & Suites Des Moines/Urbandale, you'll be 2 km (1.2 mi) from IHS-Iowa Health Systems and 5.1 km (3.2 mi) from Merle Hay Mall. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning free on-the-go breakfast is offered between 7:00 AM and 9:00 AM. .Attractions within a 15-minute drive of this Urbandale hotel include Drake University and Jordan Creek Town Center.

What's nearby

  • Jordan Creek Town Center - 9 min drive - 15.2 km
  • Drake University - 10 min drive - 12.5 km
  • Casey's Center - 13 min drive - 20.1 km
  • Iowa State Fairgrounds - 16 min drive - 25.6 km
  • Iowa State University - 36 min drive - 75.9 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Casey's - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Casey's General Store - ‬8 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Hampton Inn & Suites Des Moines/Urbandale

Hampton Inn & Suites Des Moines/Urbandale offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Hampton Inn & Suites Des Moines/Urbandale also features dry cleaning/laundry services, express check-in, and express check-out. Free self parking is available.

This Urbandale hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
Hampton Inn & Suites Des Moines/Urbandale offers 95 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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A reception area with two white reception desks, a blue and white geometric wall design, and a patterned carpet.
Holiday Inn Express and Suites Urbandale by IHG
Urbandale
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 803 reviews
The price is AU$153
includes taxes & fees
7 Dec - 8 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Moines/Urbandale Hotel Urbandale
Hampton Inn Moines/Urbandale Hotel
Hampton Inn Moines/Urbandale Urbandale
Hampton Inn Moines/Urbandale
Hampton Inn Suites Des Moines urbandale Ia
Hampton Inn & Suites Des Moines/Urbandale Hotel
Hampton Inn & Suites Des Moines/Urbandale Urbandale
Hampton Inn & Suites Des Moines/Urbandale Hotel Urbandale

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Des Moines/Urbandale?

Hampton Inn & Suites Des Moines/Urbandale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Des Moines/Urbandale?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Des Moines/Urbandale on 15 Nov 2026 start from AU$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Des Moines/Urbandale?

Yep, Hampton Inn & Suites Des Moines/Urbandale has a free self car park.

Does Hampton Inn & Suites Des Moines/Urbandale have a pool?

Hampton Inn & Suites Des Moines/Urbandale has an indoor pool.

Does Hampton Inn & Suites Des Moines/Urbandale serve breakfast?

You bet, free buffet breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hampton Inn & Suites Des Moines/Urbandale?

No, Hampton Inn & Suites Des Moines/Urbandale does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Des Moines/Urbandale?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hampton Inn & Suites Des Moines/Urbandale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 488 reviews
Rating 8 - Good. 92 out of 488 reviews
Rating 6 - Okay. 34 out of 488 reviews
Rating 4 - Poor. 19 out of 488 reviews
Rating 2 - Terrible. 11 out of 488 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip, good location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. Nice enough staff and comfortable bed. It was right by the highway so, the car noise was a little loud.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, no issues. breakfast was great! staff were friendly! hotel was quiet. perfect stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was seriously clean and comfy, making for a super relaxing stay. The pool area was a total blast, and the breakfast spread was just amazing. It felt so welcoming for the whole family. Plus, getting to the city was an absolute breeze.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean and well maintained. Fitness room had useful equipment.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient to the interstate. It’s very clean and well maintained. Very dog friendly with lots of places to walk the dog. Bathroom amenities were nice and there were water dispenses throughout. Breakfast was very good with many choices. The room had useful appliances including fridge, microwave and coffee maker.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hampton Inns all across this country, and the Urbandale location is by far our favorite one. We have stayed here a few times, and will more than likely stay a few more times. It's always a welcome place to be. Highly recommend it to others !!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and breakfast
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and great place to stay!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean check-in was a breeze
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Jesse at the front desk was friendly, helpful and fun! He went above and beyond to make our stay great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh food, delicious!
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
It was our first time at a Hampton Inn. We arrived late and went straight to bed. The next morning we noticed food in the fridge, a used towel on a top shelf, an open and used bar of soap, and other things that led us to believe the room wasn't cleaned. The front desk was apologetic. I wish we would have checked the room thoroughly, but we were exhausted. We drove from Nevada and back. This was the most expensive room of our trip and most disappointing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean room, great bed, plenty of towels, nice night ight in bathroom. Shower had shampoo/conditioner bottles. Parking is free. Breakfast was typical hotel stuff but plenty of variety. Area was kept clean. Pool & hot tub were very nice too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an amazing hotel and everything you need is close by!!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable good overnight stay
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern and the staff was very courteous.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and all the staff was great Saharah, Adriana, Jessie, and Melody
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice and clean, comfy beds
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stay was perfect, clean quiet room. The breakfast was great. Would highly recommend this hotel. We will stay here again on next trip
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and quiet, in a good location and staff is friendly.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Very nice hotel
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Wonderful breakfast. Clean, comfortable, spacious room.
Stayed 2 nights in Aug 2025