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Embassy Suites by Hilton Denton Convention Center

4.0 star property
Pet-friendly hotel connected to the convention centre in Denton with free breakfast

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Photo gallery for Embassy Suites by Hilton Denton Convention Center

Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
1 bedroom, premium bedding, down duvets, in-room safe
Free daily on-the-go breakfast
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
3100 Town Center Trail, Denton, TX, 76201
  • Popular LocationUniversity of North Texas3 min drive
  • Popular LocationTexas Woman's University5 min drive
  • Popular LocationDenton Square5 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)35 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Premium Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, down duvets, in-room safe

Premium Studio, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking, Corner

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 64 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking

9.9/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Studio, 1 King Bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, down duvets, in-room safe

Studio, 1 King Bed, Non Smoking, Corner

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed (2 Rooms)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Corner)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.7/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Corner)

1 bedroom, premium bedding, down duvets, in-room safe

Studio, 1 King Bed, Accessible, Non Smoking (Corner)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Bathtub

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Corner)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking

9.9/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Homewood Suites by Hilton Denton
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (416)
The price is AU$366
for 1 night
includes taxes & fees
6 June - 7 June
Homewood Suites by Hilton Denton

About the area

Denton

At Embassy Suites by Hilton Denton Convention Center, you'll be connected to the convention centre and 2.2 km (1.4 mi) from University of North Texas. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Houlihan's, serves American cuisine and is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 70000 square feet (6503 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Denton hotel, you'll be 4 km (2.5 mi) from Texas Woman's University and 4 km (2.5 mi) from Denton County African American Museum.

What's nearby

  • Texas Health Presbyterian Hospital Denton - 15 min walk
  • University of North Texas - 3 min drive
  • Texas Woman's University - 5 min drive
  • Denton Square - 5 min drive
  • Courthouse-on-the-Square Museum - 5 min drive

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 36 min drive

Restaurants

  • Chick-Fil-A - 11 min walk
  • McDonald's - 14 min walk
  • In-N-Out Burger - 11 min walk
  • Whataburger - 10 min walk
  • Raising Cane's Chicken Fingers - 7 min walk

About this property

Embassy Suites by Hilton Denton Convention Center

Pet-friendly hotel connected to the convention centre in Denton with free breakfast
Embassy Suites by Hilton Denton Convention Center offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 70000 square feet (6503 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Denton Convention Center. Self parking is free.

This 4-star Denton hotel is smoke free.

  • 318 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • 70000 sq ft of conference space
  • 6503 sq. m of conference space
  • Built in 2018
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Denton Convention Center offers 318 accommodations with iPod docking stations and laptop-compatible safes. This accommodation is furnished with queen sofa beds. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Eirinn Caife
  • Houlihan's

Things to do

  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Pool gate
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (70,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchairs on site

More

  • 11 floors
  • Ballroom
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The outdoor pool closes for the season in November.
  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Denton Convention Center Hotel
Embassy Suites Hilton Denton Convention Center
Embassy Suites Hilton Convention Center
Embassy Suites Hilton nton Co
Embassy Suites by Hilton Denton Convention Center Hotel
Embassy Suites by Hilton Denton Convention Center Denton
Embassy Suites by Hilton Denton Convention Center Hotel Denton

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Denton Convention Center?

Embassy Suites by Hilton Denton Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Denton Convention Center?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Denton Convention Center on 12 June 2024 start from AU$251.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Denton Convention Center?

Yep, Embassy Suites by Hilton Denton Convention Center has a free self car park.

Does Embassy Suites by Hilton Denton Convention Center have a pool?

Embassy Suites by Hilton Denton Convention Center has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton Denton Convention Center a romantic place to stay?

Romance packages and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Denton Convention Center.

Is Embassy Suites by Hilton Denton Convention Center family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Denton Convention Center is a hit with families.

Does Embassy Suites by Hilton Denton Convention Center serve breakfast?

Yep, visitors give a thumbs up to the free on-the-go brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Denton Convention Center?

No, Embassy Suites by Hilton Denton Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Denton Convention Center?

Yep, you can grab a meal at Embassy Suites by Hilton Denton Convention Center's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Embassy Suites by Hilton Denton Convention Center?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Denton Convention Center?

Cats and dogs are welcome at Embassy Suites by Hilton Denton Convention Center, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Embassy Suites by Hilton Denton Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1001 reviews" "
Rating 8 - Good. 109 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Randy

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where's the hot water?
Everything was great BUT- the only complaint is the hot water system was designed poorly. It took OVER 10 minutes for the water to START warming up.
Stayed 1 night in Feb 2024

10/10 Excellent

Iram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms
Great customer service and I loved the room!
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa, Midlothian

Liked: Cleanliness, staff & service, property conditions & facilities
The property and rooms are exceptional. I love the technology in the rooms and our stay was peaceful and quiet. You definitely get what you pay for!
Stayed 1 night in Jan 2024

2/10 Terrible

Laura

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had 3 repair guys in our room at two different times for a one-night stay. We had to leave the room twice for an hour for the living room lights' Bluetooth to be repaired at arrival, and then the shower faucet replaced and plumbing fixed in the morning. They claimed the 11th floor $50 charge was an upgrade with free snacks-but only soda and candy? The manager was very unprofessional and tried avoiding us to discuss things- and finally came out to the front desk and said she would refund our stay through an Expedia request, but then denied the request after we checked out! Very unfortunate experience with their poor management especially when it is a new building with a beautiful lobby with bar and a restaurant. Shame.
Stayed 1 night in Jan 2024

10/10 Excellent

Ayokari

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

S

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. The rooms were very updated, clean, and cozy. The staff was excellent. Would highly recommend!
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Nazly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They over charged me and now no one responds back. I called several times and emailed with no response. At this time it looks like I’ve been scammed.
Stayed 3 nights in Jan 2024