6/10 Okay
Verified traveller
Travelled with family
18 May 2025
Liked: Cleanliness, staff & service
Not as good as we had hoped
We stayed for one night with our 18 month old. There were only 2 pillows on the bed (couldn’t find any more in the wardrobe) and the travel cot was not the standard size (60x120) you’d normally get in hotel rooms, so the mattress we brought (because sometimes hotels do not provide a proper mattress for travel cots and it is therefore quite a hard surface) wouldn’t fit. Our daughter wouldn’t sleep in the cot.
We couldn’t find a thermostat or similar that could change the temperature in the room, as it was very warm too. There were also no plugs by the bed, which nowadays is very standard. The room was, however nice and clean.
I stayed in this hotel 13 years ago for a family wedding and feel it is not as good as it was then - perhaps there have been no improvements since then either. The reception areas are lovely, just a shame a few changes in the rooms would make much more of a difference. We didn’t get a chance to make use of the leisure facilities. The food was average, not reflective of the price.
Sadly, we won’t be back as the hotel isn’t as “premium” as it used to be, or what we thought it would be.
Verified traveller
Stayed 1 night in May 2025