4/10 Poor
Jared
Travelled with partner
12 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
Staff was very nice but I prefer capable people. Booked the room around 2 weeks prior. One person was working the front desk at around 6pm so a line formed of course. Got our room key, proceeded to the elevators. one working elevator. 30 mins later we get to the room with our luggage to find that it was the wrong room. 30 minutes later we get back to the front desk where the manager is working his magic to create an opening for us which feels extremely shady. Cant understand the guy very well so we go back to the broken elevators to find our new room. 30 mins later we go up and figure out we are in the wrong tower. back down and the hunt for the room continues. I stayed at this hotel 4-5 years ago and i remember the sheets and bedding were much better than what we had. all in the price is far to high for the quality. the beach is ruined from what i remember it being many years ago so thats not enough for me to be ok with the price. Only reason i give it 3 stars is because of the friendly staff, although they did screw up and the fix felt shady
Jared
Stayed 1 night in Feb 2024