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 Hepburn Springs •1 Room
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Peppers Mineral Spring Hotel Hepburn

3.5-star property
124 Main Road, Hepburn Springs, VIC 1800 796 370
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4.2 out of 5
Very good!
See all 240 wotif Reviews

"Peppers was lovely but unfortunately the power went off during our second day and as it was extremely cold we decided to head home earlier than intend ... " More

By a verified traveller on Sat 09 Sep 2023

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Hotel Description

At Peppers Mineral Spring Hotel Hepburn you'll be within a short 5-minute stroll of Portal 108 and Hepburn Regional Park. Highlights at this Art Deco hotel include a full-service spa, free self parking, and a steam room.

A day of pampering at Mineral Spa can include massages, body wraps, and body scrubs along with access to the hot springs/mineral springs and sauna. The café, The Conservatory, is open for breakfast. Plus you'll find free WiFi in public areas and a conference center.

Sights within a 10-minute walk of this 3.5-star Hepburn Springs hotel include Hepburn Bathhouse & Spa and Hepburn Mineral Springs Reserve.

Classic Room (Peppers)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$227* Per night/room 26 Sep. - 27 Sep.

Room (Peppers Gatsby)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa Parma

Bed Count 1 King Bed Maximum Occupancy 8 Max

Villa (Peppers Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppers 2 Bedroom Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Room, Jetted Tub (Peppers)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Peppers Mineral Spring Hotel Hepburn ratings based on 240 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Mineral Spring Hotel Hepburn

Everyone (110) Couples (118) Family (10)
4 out of 5
Peppers was lovely but unfortunately the power went off during our second day and as it was extremely cold we decided to head home earlier than intended. The meals in the Argus room were exceptional both dinner and breakfast were amazing. My only criticism was that our bed was a bit small.

Posted by on 9 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Guest Services

Hi Mary, Thank you for the wonderful review. Thankfully the power came back on after 45 minutes :-). We are delighted you enjoyed the restaurant and we look forward to welcoming you back in the future. Please also feel free to request your bedding size so that we can do our best to accommodate your preference. Kind regards,Nicole

5 out of 5

Posted by on 29 Aug. 2023

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Comment from Hotel Management

1 Sep. 2023 by Guest Services

Thank you Glenys for your wonderful feedback. We are delighted you enjoyed your stay and we look forward to welcoming you back in the future.

5 out of 5
Loved our stay here. Staff were lovely and the lounge and dining room were beautiful to spend time in.

Posted by on 20 Aug. 2023

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Comment from Hotel Management

20 Aug. 2023 by Madeleine

Dear Natalie, Thank you for the wonderful review of our hotel! We are delighted that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

5 out of 5

Posted by on 18 Jul. 2023

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Comment from Hotel Management

8 Aug. 2023 by Madeleine

Dear Vicki,Thank you for the 5 star review! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,

5 out of 5
The property is generally excellent - a beautiful building with on site spa facilities overlooking an extensive Italianate garden. Comfortable rooms - however cleaning staff need to be more aware of guest comfort. Lovely having an 11.00am checkout but our comfort was marred a little by the very loud conversation and inappropriate language of the cleaners working in the room next door.

Posted by on 11 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by Nicole

Thank you for your wonderful review, we are delighted you enjoyed your stay. I am very sorry to hear that your stay was marred due to loud staff members. Please accept my sincere apologies, I have shared this with the appropriate team members, and it would be my hope that we could welcome you back in the future. Sincerely,

5 out of 5
Well presented property, and very welcoming and helpful staff

Posted by on 4 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by Nicole

Thank you Anthony for your wonderful feedback. We are delighted you enjoyed your stay and we hope to welcome you back in the future. Sincerely,

5 out of 5

Posted by on 2 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by Nicole

Thank you for your wonderful review David! We are delighted you enjoyed your stay and we look forward to welcoming you again in the future. Sincerely,

5 out of 5
Lovely main lounge, delightful breakfast. Thought dining room rather plain. In room, outside lights continually on. Sheer curtain not enough - didn’t notice blind till morning as it had rolled right up!

Posted by on 7 May 2023

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Comment from Hotel Management

8 May 2023 by Madeleine

Dear Glenda,Thank you for taking the time to tell us about your recent stay with us. We are delighted that you enjoyed our hotel spaces and breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

5 out of 5
It was great overall

Posted by on 6 May 2023

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Comment from Hotel Management

8 May 2023 by Madeleine

Dear Anne, Thank you for the 5 star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5
We really enjoyed our stay.

Posted by on 6 May 2023

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Comment from Hotel Management

8 May 2023 by Madeleine

Dear Lisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

About the Peppers Mineral Spring Hotel Hepburn

Location 124 Main Road, Hepburn Springs, VIC 3461

Property Features

Peppers Mineral Spring Hotel Hepburn offers its guests a full-service spa and a steam room. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at Peppers Mineral Spring Hotel Hepburn. The hotel can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Hepburn Springs hotel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 1935
  • Conference center
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Peppers Mineral Spring Hotel Hepburn offers 37 accommodations with DVD players and minibars. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Conservatory - This café serves breakfast only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

This property charges a fee to access the mineral spa.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Mineral Springs Retreat
  • Peppers Retreat
  • Peppers Springs Retreat
  • Peppers Springs Retreat Hepburn
  • Peppers Springs Retreat Hotel
  • Peppers Mineral Springs Hotel Hepburn Springs
  • Peppers Mineral Springs Hotel
  • Peppers Mineral Springs Hepburn Springs
  • Peppers Mineral Springs
  • Peppers Mineral Springs Retreat Hotel Hepburn Springs
  • Peppers Mineral Springs Hotel
  • Peppers Mineral Spring Hepburn
  • Peppers Mineral Spring Hotel Hepburn Hotel
  • Peppers Mineral Spring Hotel Hepburn Hepburn Springs
  • Peppers Mineral Spring Hotel Hepburn Hotel Hepburn Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.