"Peppers was lovely but unfortunately the power went off during our second day and as it was extremely cold we decided to head home earlier than intend ... " More
A day of pampering at Mineral Spa can include massages, body wraps, and body scrubs along with access to the hot springs/mineral springs and sauna. The café, The Conservatory, is open for breakfast. Plus you'll find free WiFi in public areas and a conference center.
Sights within a 10-minute walk of this 3.5-star Hepburn Springs hotel include Hepburn Bathhouse & Spa and Hepburn Mineral Springs Reserve.
12 Sep. 2023 by Guest Services
Hi Mary, Thank you for the wonderful review. Thankfully the power came back on after 45 minutes :-). We are delighted you enjoyed the restaurant and we look forward to welcoming you back in the future. Please also feel free to request your bedding size so that we can do our best to accommodate your preference. Kind regards,Nicole
1 Sep. 2023 by Guest Services
Thank you Glenys for your wonderful feedback. We are delighted you enjoyed your stay and we look forward to welcoming you back in the future.
20 Aug. 2023 by Madeleine
Dear Natalie, Thank you for the wonderful review of our hotel! We are delighted that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8 Aug. 2023 by Madeleine
Dear Vicki,Thank you for the 5 star review! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,
11 Jul. 2023 by Nicole
Thank you for your wonderful review, we are delighted you enjoyed your stay. I am very sorry to hear that your stay was marred due to loud staff members. Please accept my sincere apologies, I have shared this with the appropriate team members, and it would be my hope that we could welcome you back in the future. Sincerely,
11 Jul. 2023 by Nicole
Thank you Anthony for your wonderful feedback. We are delighted you enjoyed your stay and we hope to welcome you back in the future. Sincerely,
26 Jul. 2023 by Nicole
Thank you for your wonderful review David! We are delighted you enjoyed your stay and we look forward to welcoming you again in the future. Sincerely,
8 May 2023 by Madeleine
Dear Glenda,Thank you for taking the time to tell us about your recent stay with us. We are delighted that you enjoyed our hotel spaces and breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8 May 2023 by Madeleine
Dear Anne, Thank you for the 5 star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
8 May 2023 by Madeleine
Dear Lisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Peppers Mineral Spring Hotel Hepburn offers its guests a full-service spa and a steam room. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at Peppers Mineral Spring Hotel Hepburn. The hotel can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Hepburn Springs hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Peppers Mineral Spring Hotel Hepburn offers 37 accommodations with DVD players and minibars. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
The Conservatory - This café serves breakfast only. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges a fee to access the mineral spa.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.