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4.5 out of 5

"Friendly service, great cocktails and comfy bed! " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

A luxury stay in Hepburn Springs awaits you at Hotel Bellinzona Daylesford. Within a 5-minute stroll you'll find Portal 108 and Hepburn Bathhouse & Spa within a 15-minute walk. Highlights at this boutique hotel include a full-service spa, a restaurant, and an indoor swimming pool.

The restaurant, The Virgin Kitchen, is open for breakfast, brunch, lunch, and dinner. The Lobby Bar is the hotel's own bar. Enjoy the sauna and pool loungers. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning local cuisine breakfast is served between 8:00 AM and 1:00 PM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4.5-star Hepburn Springs hotel include Hepburn Mineral Springs Reserve and Hepburn Springs Golf Course.

The Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$200* Per night/room 2 Apr. - 3 Apr.

The Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Loft

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Bellinzona Daylesford ratings based on 607 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Bellinzona Daylesford

Everyone (250) Couples (299) Family (57)
4 out of 5
Friendly service, great cocktails and comfy bed!

Posted by on 13 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Hotel Bellinzona

Thanks for your time and review Celia. Glad you enjoyed the service, cocktails and comfy bed. Thank you

4 out of 5
Exceptionally clean and wonderful staff

Posted by on 9 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Hotel Bellinzona

Thanks for your time and review William. We look forward to your next stay with us

4 out of 5
Welcome to this charming spot boasting an incredible restaurant that'll knock your socks off. While the pool is cool, watch out for the staff on a mission to give you an icy reception by switching off the heater (happened twice, folks!). The rooms offer ample space, but the cleanliness could use a superhero's touch. And brace yourself for a symphony of plumbing that's louder than a rock concert.

Posted by on 29 Feb. 2024

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Comment from Hotel Management

8 Mar. 2024 by Hotel Bellinzona

Thank you for your warm welcome and delightful dining experience! We'll make sure to address these issues. We appreciate your feedback and hope to welcome you back soon.

5 out of 5
Perhaps because it is an old place, it had a very special feel, and the slightly dark lobby felt really comfortable, so I wanted to stay one more day. The design of the room was stylish and very clean and unique. Watching a Netflix movie with my husband on bed was a great time. I will come again

Posted by on 30 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Hotel Bellinzona

Thank you for your kind words! We're delighted to hear that you enjoyed the special feel of our hotel and that you found the lobby comfortable. We're also glad that you appreciated the stylish and unique design of your room, as well as the cleanliness. It's wonderful to know that you had a great time watching a Netflix movie with your husband.We look forward to welcoming you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.

4 out of 5
Ambience and service were top notch. As our anniversary weekend escape the hotel and dining experience was perfect. Ability to begin the day with a refreshing swim and spa while enjoying the gorgeous surrounds completed our special weekend.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Hotel Bellinzona

Thank you for your lovely feedback! We're thrilled to hear that you had a top-notch experience and that we could help make your anniversary weekend escape special. We take pride in providing a high-quality experience for our guests, and we're glad that you enjoyed the ambiance, service, and dining experience at our hotel. It's wonderful to hear that you were able to start your day with a refreshing swim and spa while taking in the gorgeous surroundings. We appreciate your kind words and hope to welcome you back for another memorable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable experience each time you stay with us.

4 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Hotel Bellinzona

Thank you for your time and review Alison

5 out of 5
Beautiful property, friendly and helpful staff, great food! Thank you

Posted by on 2 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Hotel Bellinzona

Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our property and that our staff was friendly and helpful. We're also glad to hear that you enjoyed the food at our restaurant. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.

3 out of 5
Bar staff were lovely,hardworking and friendly. Was good to talk to them about their thoughts on different drinks. Was surprised that there was no handwash or soap in the bathroom, just one small tube of body wash. Think there should be a dedicated means of handwashing. We had to request an additional facewasher, we were only given one, despite the room being booked for 2 people. Room was lovely and comfortable. Airconditioner made a terrible noise so we didn’t use it. Disappointed that the sauna wasn’t working, and the water temperature in the indoor pool was quite chilly. Also, less than half the spa had working jets. For the amount of money we paid, I would expect these things to be functional and fully useable.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Hotel Bellinzona

Thank you for your feedback, and we're glad to hear that you enjoyed the bar staff and the comfortable room. We apologize for the inconvenience you experienced with the lack of handwash in the bathroom and the need to request an additional facewasher. We will work to ensure that these issues are addressed and that our guests have the necessary amenities for a comfortable stay.Regarding the air conditioner, sauna, indoor pool, and spa, we apologiSe for the inconvenience. We understand the importance of these amenities and are actively working to resolve the issues you mentioned. We appreciate your understanding and patience, and we hope that you will consider giving us another chance to provide you with the exceptional experience you deserve.If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

5 out of 5

Posted by on 21 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by Darren - Front Office Duty Manager

Hello Ryan - Thank you for the 5/5. We look forward to hosting you again in the future.

5 out of 5
Beautifully renovated property which is styled perfectly! Staff were so welcoming and helpful. Would definitely recommend. Thank-you for our stay.

Posted by on 17 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Hotel Bellinzona

Thanks for your time and review Isabella. We look forward to welcoming you back in the near future

Property Features

Hotel Bellinzona Daylesford offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Bellinzona Daylesford. Self parking is free. A complete renovation of Hotel Bellinzona Daylesford was completed in August 2019. This 4.5-star Hepburn Springs hotel is smoke free.

  • 43 guestrooms or units
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Bellinzona Daylesford offers 43 accommodations with complimentary bottled water and bathrobes. 38-inch Smart televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. This Hepburn Springs hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Netflix
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 1:00 PM.

The Virgin Kitchen - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

The Lobby Bar - Onsite bar. Open daily.

Spa Services

  • Spa tub in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 9:00 PM
  • Friday - Saturday: 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 9:00 PM
  • Friday - Saturday: 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, mobile payments, Apple Pay, Tap & Go, and Samsung Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Mobile payments
  • Apple Pay
  • Tap & Go
  • Samsung Pay
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately AUD 20–35 per person
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bellinzona Grange Country Retreat House Hepburn Springs
  • Bellinzona Grange Country Retreat House
  • Bellinzona Grange Country Retreat Hepburn Springs
  • Bellinzona Resort Cellar Door Dining Hepburn Springs
  • Bellinzona Resort Cellar Door Dining
  • Bellinzona Cellar Door Dining Hepburn Springs
  • Bellinzona Cellar Door Dining
  • Hotel Bellinzona
  • Bellinzona Resort
  • Bellinzona Daylesford
  • Hotel Bellinzona Daylesford Hotel
  • Bellinzona Resort Cellar Door Dining
  • Hotel Bellinzona Daylesford Hepburn Springs
  • Hotel Bellinzona Daylesford Hotel Hepburn Springs

You should know

  • Pool access available from 7:00 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.