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Rusutsu Resort Hotel & Convention

4.0 star property

Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Public bath
Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)
Indoor pool
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$126
14 June - 15 June

Explore the area

View map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711
  • Place, Rusutsu Resort
    ‪1 min walk‬
  • Place, Lake Toya
    ‪31 min drive‬
  • Place, Niseko Tokyu Grand HIRAFU
    ‪49 min drive‬

Room options

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, North & South Wing

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking, North & South Wing

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking, For 1 Person, North & South Wing

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room With Extra Bed

In-room safe, free WiFi, bed sheets

Standard Twin Room With Extra Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Kids Friendly Room, Non Smoking (for 4 People, South Wing)

In-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 4 People, South Wing)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | Room amenity

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing) | Living room

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

In-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Room with 2 Double Beds + 1 Sofa Bed, Non Smoking, For 3 People, South Wing

Japanese Room with 2 Double Beds + 1 Sofa Bed, Non Smoking, For 3 People, South Wing

Japanese Room with 2 Double Beds + 1 Sofa Bed, Non Smoking, For 3 People, South Wing

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Japanese Room with 2 Double Beds + 1 Sofa Bed and 1 Futon, Non Smoking, For 4 People, South Wing

Japanese Room with 2 Double Beds + 1 Sofa Bed and 1 Futon, Non Smoking, For 4 People, South Wing

Japanese Room with 2 Double Beds + 1 Sofa Bed and 1 Futon, Non Smoking, For 4 People, South Wing

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Sofa Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Standard Twin Room 2 Occupanacy

In-room safe, free WiFi, bed sheets

Standard Twin Room 2 Occupanacy

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite（4 Single Beds）for 4 People

In-room safe, free WiFi, bed sheets

Junior Suite（4 Single Beds）for 4 People

  • Sleeps 4
  • Free Wi-Fi

About the area

Rusutsu

A family-friendly stay in Rusutsu awaits you at Rusutsu Resort Hotel & Convention. You'll be 1.1 km (0.7 mi) from Rusutsu Resort and 10.5 km (6.5 mi) from Road Station Makkari Flower Center. Highlights at this ski hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Belle Vue, is open for dinner. Kakashi is the hotel's own gastropub, serving drinks along with dinner. With ski-in ski-out access, there's more time for snowboarding and snowmobiling and you'll find skiing lessons on site. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available daily between 7 AM and 9 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Rusutsu hotel include Makkarigawa Kasenkoen and Kyogoku Spring Water Village.

What's nearby

  • Rusutsu Resort - 1 min walk - 0.0 km
  • Lake Toya - 31 min drive - 24.8 km
  • Toyako Hot Spring - 44 min drive - 39.2 km
  • Niseko Tokyu Grand HIRAFU - 49 min drive - 40.7 km
  • Niseko Hanazono Resort - 50 min drive - 41.6 km

Getting around

  • Kutchan Station - 30 min drive
  • New Chitose Airport (CTS) - 104 min drive

Restaurants

  • ‪イーストセンターステーション - ‬7 min drive
  • ‪Oktober Fest - ‬11 min walk
  • ‪居酒屋かかし - ‬4 min drive
  • 雪花亭
  • ‪Cricket Cafe - ‬4 min drive

About this property

Rusutsu Resort Hotel & Convention

During the winter, enjoy on-site recreational activities like snowboarding, snow tubing and snowshoeing, and return when the snow melts for horse riding and mountain biking. After a day in the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness centre. Rusutsu Resort Hotel & Convention helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rusutsu hotel.

  • 514 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 904 sq ft of conference space
  • 84 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Coffee shop
Rusutsu Resort Hotel & Convention offers 514 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels and smart speakers.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.

Similar properties

Property amenity
The Westin Rusutsu Resort
Rusutsu
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 360 reviews
The price is AU$255
29 June - 30 June
The Westin Rusutsu Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • Kakashi
  • Oktober Fest
  • Sekkatei

Things to do

  • 8 outdoor pickleball courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Gym
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping centre
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 904 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 2310 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 2 PM to 10:00 PM
  • Hot springs access available from 2:00 PM to midnight.
  • Up to 4 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

What is the cancellation policy at Rusutsu Resort Hotel & Convention?

Rusutsu Resort Hotel & Convention offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rusutsu Resort Hotel & Convention?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Rusutsu Resort Hotel & Convention on 14 June 2026 start from AU$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rusutsu Resort Hotel & Convention?

Yep, Rusutsu Resort Hotel & Convention has a free self car park.

Does Rusutsu Resort Hotel & Convention have a pool?

Rusutsu Resort Hotel & Convention has a pool and an indoor pool. The pool is open 2 PM to 10:00 PM.

Does Rusutsu Resort Hotel & Convention have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Rusutsu Resort Hotel & Convention?

Rusutsu Resort Hotel & Convention features an indoor pool, 4 restaurants and 2 bars.

Is Rusutsu Resort Hotel & Convention family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Rusutsu Resort Hotel & Convention is a hit with families.

Does Rusutsu Resort Hotel & Convention serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Rusutsu Resort Hotel & Convention?

No, Rusutsu Resort Hotel & Convention does not offer an airport shuttle service.

Is there a bar or restaurant at Rusutsu Resort Hotel & Convention?

Yep, Rusutsu Resort Hotel & Convention has 4 restaurants.

What time are check-in & check-out at Rusutsu Resort Hotel & Convention?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Rusutsu Resort Hotel & Convention?

No, pets are not allowed.

Is there a golf course on site at Rusutsu Resort Hotel & Convention?

There is a golf course next to Rusutsu Resort Hotel & Convention.

Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 404 reviews
Rating 8 - Good. 148 out of 404 reviews
Rating 6 - Okay. 46 out of 404 reviews
Rating 4 - Poor. 12 out of 404 reviews
Rating 2 - Terrible. 3 out of 404 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great resort hotel
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness
Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Stayed 4 nights in Jan 2026
Verified

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient access to the snow sports. Buffet dinner is good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, room comfort
Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Great resort
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Qingyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for skiing and snowboarding, but relative expensive for overall experience.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly ski resort
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Wendi

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded. Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality. The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ho Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

Hiroaki

Liked: Property conditions & facilities
Accessible directly to ski fields and onsen was amazing.
Verified

8/10 Good

Zhin Kwang

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Liri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort. Lovely Onsen bath after skiing.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen was amazing!
Verified

6/10 Okay

Joel den

Liked: Cleanliness, staff & service
Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness
Great place for family. Very limited eating places so please make your reservations ahead of time.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

SAU FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to take a rest
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good snow area for skiing. Options for hot spring
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Qiuming

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and full of activities

Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Debora

Liked: Cleanliness, staff & service, amenities
Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff!
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Jaroon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room rates are quite expensive , but everything is impressed
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Wei-Kai Victor

Liked: Cleanliness, staff & service, property conditions & facilities
No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

melanie

Liked: Cleanliness, staff & service
It’s very dated and poorly designed, but our room was lovely with a good view
Stayed 3 nights in Jan 2025