Luxury Accommodations in Dandenong South

Staff were friendly. However, the building turned the ac off for the entire hotel following complaints from a few guests of being cold one day due to the weather. When asked about this, they said they can't turn on ac in select rooms, and instead gave us a fan for our room. Additionally housekeeping only came the first day of our 5 day stay.

The hotel was very pleasant. Check-in was smooth and the room was clean and spacious. However, upon check-in, the television was on with the Langham introduction addressing me as Mr. despite my booking being for a female guest. This was an unacceptable oversight. I lodged a complaint after the second night and the issue was rectified. Apart from the hotel, the pool was underwhelming and was also very crowded. The highlight was the room and the attractive entrance decorated for Easter.

Pleasant place to stay. The bed was great. Shower was hot. Convenient location. House keeping neglected to refill tea bags, milk & toilet tissue which was annoying. Air conditioning was great to have but noisy. In saying this, we would still be ok with staying there again.