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Comfort Suites The Colony - Plano West

2.5 star property

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Lobby
Indoor pool
Free daily on-the-go breakfast
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$120
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

The Colony

Comfort Suites The Colony - Plano West puts you in the heart of The Colony, steps from Topgolf The Colony and within a 10-minute stroll of The Colony Five Star Complex. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this The Colony hotel include Legacy West and The Shops at Legacy.

What's nearby

  • Topgolf The Colony - 3 min walk - 0.3 km
  • The Colony Five Star Complex - 7 min walk - 0.6 km
  • Grandscape - 13 min walk - 1.2 km
  • Hawaiian Falls The Colony - 15 min walk - 1.3 km
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 3.7 km

Getting around

  • Old Town Station - 9 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 38 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Comfort Suites The Colony - Plano West

Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square metres) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This The Colony hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • 540 sq ft of conference space
  • 49 sq. m of conference space
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Clarion Hotel The Colony - Plano West
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,001 reviews
The price is AU$149
includes taxes & fees
5 Apr - 6 Apr
Clarion Hotel The Colony - Plano West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

What is the cancellation policy at Comfort Suites The Colony - Plano West?

Comfort Suites The Colony - Plano West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on 26 Apr 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites The Colony - Plano West?

Yep, Comfort Suites The Colony - Plano West has a free self car park.

Does Comfort Suites The Colony - Plano West have a pool?

Comfort Suites The Colony - Plano West has an indoor pool. The swimming pool will be unavailable from March 1 2026 to December 31 2026 (dates subject to change).

Does Comfort Suites The Colony - Plano West have a waterslide?

No, there is no waterslide at Comfort Suites The Colony - Plano West, but Hawaiian Falls The Colony is a short 15-minute walk away.

Does Comfort Suites The Colony - Plano West serve breakfast?

Sure does, free on-the-go brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Comfort Suites The Colony - Plano West?

No, Comfort Suites The Colony - Plano West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites The Colony - Plano West?

Check-in begins at 3 PM. Check-out time is 11 AM.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 153 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Tamesha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I got had bedbugs room 200
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Noe

Stayed 2 nights in Dec 2025

8/10 Good

Shelethia

Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Benny

Stayed 3 nights in Dec 2025

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room had lots of wear and the front desk gentleman acted as if he did not want to be there. I booked this hotel specifically because of the indoor pool and hot tub advertised. We showed up, put our swimsuits on, only to find the pool area was blocked off with a sign that said “under construction”. It was not told to us at check in and the website does not reflect this information. We were extremely upset.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Amenities
There were dips in the floors we nearly tripped on. Holes in the walls from the door handles. Elevator had no inspection notice. The pool was under construction.
Stayed 1 night in Dec 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worse hotel I’ve ever stayed in. There were cockroaches throughout. There was no hot water, only lukewarm. The pool and hot tub are undergoing long-term renovations and are inoperable. Terrible place!
Stayed 5 nights in Dec 2025

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

dale

Stayed 2 nights in Dec 2025

2/10 Terrible

Dmarjai

Stayed 5 nights in Dec 2025

10/10 Excellent

S

Stayed 1 night in Dec 2025

10/10 Excellent

Yazmin

Stayed 2 nights in Nov 2025

2/10 Terrible

ASHLEY MICHELLE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If i could give less than a 1, I would. It was absolutely disgusting. Im not a super picky person and we have stayed at cheaper hotels, but the condition ofbthe rooms and the entire facility was unacceptable. It smelled of mildew. The roof in the hallways showed water damage. We had 2 rooms. Tvs didnt worknin both rooms. Carpets were ripped up, shower curtains didnt stay closed, looked like blood on the hair dryer, hard water stains on carpet from ac leaking. I would not recommend at all. We checked out and went to a diffrent place it was that bad. Oh, and the "breakfast" wasnt even worth trying. Very disappointed with this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

Maricel

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Kayla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room had some trash behind the night stand. Some of the plugs didn't work (the hair dryer didn't work and I think it was something with the plug cause I couldn't get anything to work in that outlet. The pool was not open due to renovations and didn't see it on the website anywhere that the pool was out. We picked that hotel due to price and the pool while we were there for soccer tournament.there is a picture I am trying to load that shows it out of order but never seen it on the website
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandy

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff was nice. Didnt really talk or tell me about what all was offered. Or times on anything. But was nice over all. The room was cleaned except the sink. It had mouth wash and hair in it. Bur the beds were clean and the rest of the room was clean
Stayed 1 night in Dec 2025

6/10 Okay

Rober

Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
Spacious room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

Lesli

Disliked: Cleanliness, staff & service, amenities
Pool and jacuzzi are closed with a sign that states “closed due allegations “ The whole point of renting this hotel was for a relaxing day at the pool and jacuzzi.Clogged toilet, sewage smell in room when we got here The room was dirty, with dirty dishes in the cabinets and the oven. Ice machines were broken. The spare bed had no Linens or pillows and was dirty with red stains Trash in the trash can in kitchen and on the floor from previous guest, black mold under sink And carpet was ripped on threshold of bedroom floor causing a tripping hazard. We had to book and stay another night and were charged over 100.$ I won’t stay here again. It’s gross and it’s unhealthy with the black mold. Overheard another guest raising hell over finding a dead rat in the microwave in his room and black mold. I guess I have that to be thankful for, not finding a dead rat in the microwave’.
Stayed 2 nights in Nov 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy and friendly
Stayed 3 nights in Nov 2025