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Sheraton Suites Akron Cuyahoga Falls

3.5 star property
Riverfront hotel with fitness centre and sauna

Photo gallery for Sheraton Suites Akron Cuyahoga Falls

Breakfast, lunch and dinner served
Point of interest
Property amenity
Indoor pool
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Room service
  • Gym
The current price is AU$482
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
1989 Front St, Cuyahoga Falls, OH, 44221
  • Cuyahoga Falls Riverfront Center
    ‪2 min walk‬
  • Falls River Square
    ‪5 min walk‬
  • Blossom Music Center
    ‪16 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, River View

TV, pay films

Suite, 1 Bedroom, River View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 93 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, City View

TV, pay films

Penthouse, 2 Bedrooms, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 93 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Penthouse, 1 Bedroom

TV, pay films

Penthouse, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, River View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, River View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, River View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, River View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, River View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, River View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, River View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, River View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, River View

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, River View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, River View

TV, pay films

Suite, 2 Bedrooms, Balcony, River View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, River View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, River View

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, River View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Cuyahoga Falls

At Sheraton Suites Akron Cuyahoga Falls, you'll be 0.4 km (0.2 mi) from Falls River Square and 6.7 km (4.2 mi) from University of Akron. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Beau s on the River, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 10-minute drive of this 3.5-property class Cuyahoga Falls hotel include Hower House and Akron Civic Theater.

What's nearby

  • Cuyahoga Falls Riverfront Center - 2 min walk - 0.2 km
  • Falls River Square - 5 min walk - 0.4 km
  • University of Akron - 7 min drive - 7.7 km
  • Akron Civic Theater - 8 min drive - 8.8 km
  • Blossom Music Center - 16 min drive - 16.1 km

Getting around

  • Akron, OH (CAK-Akron-Canton) - 20 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪BP - ‬2 min drive
  • ‪Boss Chick N Beer - ‬6 min walk
  • ‪El Meson - ‬14 min walk

About this property

Sheraton Suites Akron Cuyahoga Falls

Riverfront hotel with fitness centre and sauna
Sheraton Suites Akron Cuyahoga Falls offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Sheraton Suites Akron Cuyahoga Falls also features gift shops/newsstands, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Cuyahoga Falls hotel is smoke free.

  • 209 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1989
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Suites Akron Cuyahoga Falls offers 209 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cuyahoga Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Suite, 1 Bedroom, Non Smoking

Comfort Inn & Suites Cuyahoga Falls - Akron

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,000 reviews
The price is AU$193
includes taxes & fees
21 Sept - 22 Sept
Comfort Inn & Suites Cuyahoga Falls - Akron

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beau s on the River

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 4 January 2026 to 15 February 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akron Sheraton
Cuyahoga Falls Sheraton
Sheraton Akron
Sheraton Cuyahoga Falls
Sheraton Suites
Sheraton Suites Akron
Sheraton Suites Akron Cuyahoga Falls
Sheraton Suites Akron Hotel
Sheraton Suites Akron Hotel Cuyahoga Falls
Sheraton Suites Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Suites Akron/Cuyahoga Falls Ohio
Sheraton Suites Akron Cuyahoga Falls Hotel
Sheraton Suites Akron Cuyahoga Falls Hotel
Sheraton Suites Akron Cuyahoga Falls Cuyahoga Falls
Sheraton Suites Akron Cuyahoga Falls Hotel Cuyahoga Falls

Frequently asked questions

What is the cancellation policy at Sheraton Suites Akron Cuyahoga Falls?

Sheraton Suites Akron Cuyahoga Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Suites Akron Cuyahoga Falls?

As of 7 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Suites Akron Cuyahoga Falls on 8 Sept 2025 start from AU$481.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Suites Akron Cuyahoga Falls?

Yep, Sheraton Suites Akron Cuyahoga Falls has a free self car park.

Are there any beaches close to Sheraton Suites Akron Cuyahoga Falls?

The closest beach to Sheraton Suites Akron Cuyahoga Falls is Turkeyfoot Beach (19 km).

Does Sheraton Suites Akron Cuyahoga Falls have a pool?

Sheraton Suites Akron Cuyahoga Falls has an indoor pool. The property will be renovating one of the swimming pools from January 4 2026 until February 15 2026 (completion date subject to change).

What makes Sheraton Suites Akron Cuyahoga Falls a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Suites Akron Cuyahoga Falls.

Is Sheraton Suites Akron Cuyahoga Falls family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Suites Akron Cuyahoga Falls is a hit with families.

Does Sheraton Suites Akron Cuyahoga Falls serve breakfast?

You bet, full brekkie is on offer on weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Suites Akron Cuyahoga Falls?

No, Sheraton Suites Akron Cuyahoga Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Suites Akron Cuyahoga Falls?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sheraton Suites Akron Cuyahoga Falls?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Suites Akron Cuyahoga Falls Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Stayed 1 night in Jun 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Leslee

Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a great view of the river / falls. Walking distance to restaurants and bars.very clean and well maintained hotel.staff was great!
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again when in the area
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was awesome! This is one of the cleanest hotels that I have stayed at in the past few years. The front desk staff are also dressed in an proffessional look. i will definetly
Stayed 2 nights in May 2025

10/10 Excellent

Jason, Anderson

Liked: Cleanliness, property conditions & facilities
Beautiful property!
Stayed 1 night in May 2025

6/10 Okay

Ava

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Stay

The stay was fine. The bed was right in front of the air vent and if it was on it was blowing directly on you. We booked the river view and the room was supposed to be ready at 3p. We arrived around 430p and it wasnt going to be ready until later. We would have waited but needed to get ready for a concert so we just took a city view room. Which was the parking lot. The beds were hard as rocks. The house keeping was not kind.
Stayed 1 night in May 2025

10/10 Excellent

Tawny

Stayed 1 night in May 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view suite was nice.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Mandi

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Our room hadn’t been cleaned. At best the bedding was changed and vacuumed. Wasn’t a fab
Stayed 1 night in May 2025

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I have never stayed at the Sheraton before. And I won’t again. Front desk never helped when asked. No amenities like coffee in lobby or anything like that. They only have a restaurant that’s expensive. The room was nice and clean. But I didn’t feel like the staff was welcoming or helpful.
Stayed 2 nights in May 2025

6/10 Okay

Gia

Liked: Staff & service
Disliked: Cleanliness

It was ok

Our sliding door was off track, the shower was dirty and there was mold or something all over the ceiling. The bathroom was just not very clean
Stayed 1 night in May 2025

10/10 Excellent

Donna, Callao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Creek view. Restaurant on-site.
Stayed 1 night in Apr 2025

8/10 Good

Josh

Stayed 1 night in Apr 2025

8/10 Good

Raechel

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The hotel location was great, staff was very friendly. We loved the restaurant and the swimming area. The room itself needs updated. Carpet was coming up, of all the outlets in the room and incorporated into lamp posts, only 2 in the entire room worked, shower was stained and dripped.
Stayed 1 night in Apr 2025

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good. AC wasn't working and they didn't offer any help or room change.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
The river and beautiful open plan inside the Sheraton property.
Stayed 1 night in Apr 2025

4/10 Poor

HOLLY

Disliked: Staff & service, amenities, property conditions & facilities
The property is dated. Rooms do not match description. Hot tob is permanently out of commission. No access to riverfront patios. The guy at the front desk was strange. No food or coffee available. Very overpriced for the amenities and room quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice and accommodating. Dinner and breakfast food items were great.
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025