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Sandman Hotel Cranbrook

Property class: 2.5

Photo gallery for Sandman Hotel Cranbrook

A restaurant with a bar area, hanging pendant lights, and a counter with seating.
A Sandman Inn with a green roof, surrounded by trees and mountains in the background.
A modern lounge area with leather sofas, a wooden coffee table, and a stone fireplace with decorative vases.
A spacious living room with a sofa, armchairs, a coffee table, and large windows with blinds.
A hotel room with two beds, a desk with a chair, a television, a small table, and a mirror.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$115
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Balment Park
    ‪11 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Place, Tamarack Centre
    ‪18 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(41 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a sofa, a television, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed

About the area

Cranbrook

At Sandman Hotel Cranbrook you'll be within just a 10-minute stroll of Cranbrook Mall and MBSS Grounds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Denny's Restaurant, serves American cuisine. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Cranbrook hotel include Key City Theatre and Rec Plex Park.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.4 km
  • Cranbrook City Hall - 10 min walk - 0.9 km
  • Balment Park - 11 min walk - 0.9 km
  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 18 min walk - 1.5 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Hot Shots Cafe - ‬11 min walk

About this property

Sandman Hotel Cranbrook

Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is AU$111
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from May 1 2026 to September 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on 5 Oct 2026 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel Cranbrook?

Yep, Sandman Hotel Cranbrook has a free self car park and free RV/bus/truck parking.

Does Sandman Hotel Cranbrook have a pool?

Sandman Hotel Cranbrook has an indoor pool. The pool is open 10:00 AM to 10:00 PM. The swimming pool will be unavailable from May 1 2026 to September 30 2026 (dates subject to change).

Does Sandman Hotel Cranbrook serve breakfast?

Yeah, full brekkie is offered daily from 4:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel Cranbrook?

No, Sandman Hotel Cranbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel Cranbrook?

Yep, you can grab a meal at Sandman Hotel Cranbrook's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sandman Hotel Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 204 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 89 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was super friendly and nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Thank you
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night, staff was very friendly and welcoming. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, lots of parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness
I had a good experience good night sleep quiet, good staff comfortable bed and a nice breakfast in the morning. Would recommend to anybody traveling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Debbie

Liked: Staff & service, amenities
Great stay always in Cranbrook !! Even with the train 😂
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. My only complaint would be the big trucks that park on the side of building and start up really early and the gas fumes come through the heat/ac unit.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and very spacious. Only concern was the beds were small. Had to put one of my kids on the floor as the double beds were just too squishy for 4 of us. But staff was very helpful to give me comforters and blankets to make a bed
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness
Stay here lots. Friendly staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Makayla

Ita a mediocre at best kind of stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Staff was very friendly, room was clean and beds were comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Great sleep
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Ingo

Disliked: Amenities, property conditions & facilities
The property shows neglect and should be torn down. There are much better options in Cranbrook, as we learned while looking around.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
Room was spotless staff was courteous and friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Staff & service
Bathroom and fixtures could be updated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Dwayne

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Hotel is dated and in serious need of maintenance and upgrading. No breakfast and pool was out for maintenance, price is too high for the rooms.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nicole

Clean, friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, Denny's was convenient
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and parking was available close to the room which made it easy to off load luggage. That attached Denny's was a nice feature. We had dinner there and it was nice to not have to leave the hotel and get back in the car after a long drive in the car to find dining. On the morning of check-out the hotel lost power, so we checked out quicker than normal, as we had planned to visit Denny's again for breakfast, but the restaurant also did not have power. The room was comfortable and quiet and we would stay again next time we are travelling through Cranbrook.
Stayed 1 night in Apr 2026

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