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Sandman Hotel Cranbrook

Property class: 2.5

Photo gallery for Sandman Hotel Cranbrook

A restaurant with a bar area, hanging pendant lights, and a counter with seating.
A modern lounge area with leather sofas, a wooden coffee table, and a stone fireplace with decorative vases.
A Sandman Inn with a green roof, surrounded by trees and mountains in the background.
A spacious living room with a sofa, armchairs, a coffee table, and large windows with blinds.
A hotel room with two beds, a desk with a chair, a television, a small table, and a mirror.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$108
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Balment Park
    ‪11 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(41 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a sofa, a television, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed

About the area

Cranbrook

At Sandman Hotel Cranbrook you'll be within steps of Encore Brewing and Cranbrook Arts Gallery. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Denny's Restaurant, serves American cuisine. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Cranbrook hotel include Cranbrook Mall and Cranbrook Memorial Arena.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.4 km
  • Key City Theatre - 6 min walk - 0.6 km
  • Cranbrook City Hall - 10 min walk - 0.9 km
  • Balment Park - 11 min walk - 0.9 km
  • Cranbrook History Centre - 15 min walk - 1.3 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬11 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Heritage Inn - ‬6 min walk
  • ‪Denny's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is AU$104
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on 1 Dec 2026 start from AU$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel Cranbrook?

Yep, Sandman Hotel Cranbrook has a free self car park and free RV/bus/truck parking.

Does Sandman Hotel Cranbrook have a pool?

Sandman Hotel Cranbrook has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

Does Sandman Hotel Cranbrook serve breakfast?

Yeah, full brekkie is offered daily from 4:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel Cranbrook?

No, Sandman Hotel Cranbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel Cranbrook?

Yep, you can grab a meal at Sandman Hotel Cranbrook's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sandman Hotel Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, stayed for just one night, good a/c and comfortable bed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern property, friendly staff and great amenities. Did not stay there for long but had a lovely and comfortable time.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Would only recommend for a very short stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice soft comfortable bed and quiet
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, limited parking
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met my expectations
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at both late nigbt check in and early morning check out. Room was small but comfy and very clean. I would return again and recommend the property.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is in a good location along the main road. We were not happy as I booked this hotel because it had a pool and when we arrived we were notified that the pool was closed for maintenance.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was super friendly and nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Room itself is great but the bathroom was pretty bad
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Thank you
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, door stuck a bit, older but clean. Staff very friendly
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was cold but staff were helpful. It appears they shared hot water with Dennys restaurant next door
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and the staff was very helpful and courteous. I didn't like that the pool was not open and it was very warm weather.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, lots of parking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, good size, quiet and good A/C. Employees very friendly. One negative: The bath would need a bit of love. I would not have taken a bath or shower in it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in was useful
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was horribly firm National train track right beside
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night, staff was very friendly and welcoming. Room was clean.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room had stain on the walls and the sheets also bathroom tub was all mouldy
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
I had a good experience good night sleep quiet, good staff comfortable bed and a nice breakfast in the morning. Would recommend to anybody traveling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services was friendly room was clean only the air conditioning was loud we couldn’t sleep that well
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff was very friendly, room was clean and beds were comfortable.
Stayed 1 night in Dec 2025

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