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Sandman Hotel Cranbrook

2.5 star property
Hotel in Cranbrook with indoor pool and restaurant

Photo gallery for Sandman Hotel Cranbrook

American cuisine
Interior
Standard Room, 2 Double Beds, Kitchen
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$129
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook City Hall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Cranbrook

At Sandman Hotel Cranbrook you'll be within just a 10-minute stroll of Cranbrook Mall and MBSS Grounds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Denny's Restaurant, serves American cuisine. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Cranbrook hotel include Key City Theatre and Rec Plex Park.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.4 km
  • MBSS Grounds - 6 min walk - 0.6 km
  • Cranbrook City Hall - 10 min walk - 0.9 km
  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪MR MIKES SteakhouseCasual - ‬10 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with indoor pool and restaurant
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Similar properties

Exterior
The Baker Hotel
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 518 reviews
The price is AU$111
includes taxes & fees
16 Feb - 17 Feb
The Baker Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 3 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on 15 Feb 2026 start from AU$129.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel Cranbrook?

Yep, Sandman Hotel Cranbrook has a free self car park and free RV/bus/truck parking.

Does Sandman Hotel Cranbrook have a pool?

Sandman Hotel Cranbrook has an indoor pool. The pool is open 10:00 AM to 10:00 PM. The swimming pool will be unavailable from February 3 2026 to February 28 2026 (dates subject to change).

Does Sandman Hotel Cranbrook serve breakfast?

Yeah, full brekkie is offered daily from 4:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel Cranbrook?

No, Sandman Hotel Cranbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel Cranbrook?

Yep, you can grab a meal at Sandman Hotel Cranbrook's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sandman Hotel Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 988 reviews
Rating 8 - Good. 336 out of 988 reviews
Rating 6 - Okay. 209 out of 988 reviews
Rating 4 - Poor. 109 out of 988 reviews
Rating 2 - Terrible. 77 out of 988 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

8/10 Good

Coryn, Lake Country

Stayed 6 nights in Oct 2025

6/10 Okay

Bonnie

Business traveller
Liked: Staff & service
Staff were very friendly and helpful, but probably wouldn’t stay here again - rooms are dated & not super clean.
Stayed 1 night in Oct 2025

8/10 Good

Korina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off main route. Close to area with lots of dining options. Older property but clean.
Stayed 1 night in Oct 2025

8/10 Good

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service team
Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Business traveller
Disliked: Amenities, property conditions & facilities
I specifically booked this property so I could swim after a long working day, to discover pool was out of order. Had I known, I would have booked a different hotel. Very disappointing and Expedia should have noted it on the site. Convenient having a Dennys on the property and other stores close by but for price, other hotels for not much more, would have been a better option.
Stayed 1 night in Oct 2025

8/10 Good

kristof, Coaldale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ok, train passes behind hotel and is very loud at night
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy parking.
Stayed 1 night in Oct 2025

2/10 Terrible

Ryley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross bathtubs and washrooms, mouse running around in the room had to switch rooms.
Stayed 3 nights in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Andree

Hotel not accessible for the handicapped.
Stayed 1 night in Oct 2025

6/10 Okay

Mary T.

Stayed 5 nights in Oct 2025

10/10 Excellent

Russell

Stayed 5 nights in Oct 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park my large commercial vehicle
Stayed 1 night in Oct 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pillows and bed uncomfortable, floor in hallway was uneven and carpet stained, floor in room had parts of flooring under carpet at different levels, plug in by window AC shut off with switch, was not labelled and my plug in cooler shut off, no elevator, no room to park truck and utility trailer. Staff was excellent and morning staff helped carry luggage and cooler down. Older hotel so always have some issues
Stayed 1 night in Oct 2025

4/10 Poor

Jordan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked Sandman for the pool, it was advertised as having a pool. I got my kid excited to swim in the pool and then when we went down to go it, it was closed. You should advise that some amenities are unavailable at the time of booking.
Stayed 1 night in Oct 2025

4/10 Poor

Julia

Travelled with family
We booked at the Sandman in Cranbrook in order to have a swim after a long days driving. We were advised, after saying we were looking forward to a relaxing swim, that the pool was closed. We were not advised of this before we arrived. A couple of hours later, after a rest, I had to go to the front desk to find out how to work the tv remote. While there I said I was not happy about the pool situation and asked if we could have a reduction in our room rate. The very nice lady said as we had booked through Expedia, she could not refund, but would give us a voucher for $40 for the Denny’s restaurant adjoining the hotel. A word on the restaurant, filthy. Honestly, so dirty.
Stayed 1 night in Oct 2025

4/10 Poor

Irena

Travelled with family
Disliked: Staff & service, property conditions & facilities
Horrible set up for bathroom. Door oppened inward making it difficult to use toilet. Nousy dog next door yipping all evening and again in morning. Our room faced railway track, train noises all through the night. Upon arrival, was told pool not operational, this was NOT noted on their website. Too expensive for the poor quality of the rooms.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 1 night in Oct 2025

2/10 Terrible

Tyler

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst sandman I’ve stayed in, bottom 10 hotels.

Our room had a decent sized stain on the ceiling from the bathroom above leaking down. Our bathroom looked to have mold. Cigarette smoke smell bothered my kids and wife from trying to sleep, couldn’t leave the window open as it was large enough for the homeless to climb through. It was most evident from the bathroom, seemed to be coming in through the fan that was unable to turn off.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramz

Stayed 1 night in Oct 2025

6/10 Okay

Kirsten

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall it was a ok stay for one night. Smells like cigarette smoke inside the building but overall it was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Nice room. Fun staff in Denny’s.
Stayed 1 night in Sep 2025

2/10 Terrible

Les

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For $200 a night this is totally unacceptable. Room smells so bad we need to leave windows open and fan on. If I hadn’t already pre-paid, I would have walked away. This property is poorly kept up. We will never stay at another Sandman in a small town without thoroughly reading the reviews.
Stayed 1 night in Oct 2025