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Sandman Hotel Cranbrook

2.5 star property
Hotel in Cranbrook with fitness centre and 24-hour front desk

Photo gallery for Sandman Hotel Cranbrook

Interior
Lobby
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Gym
The current price is AU$146
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Place, Cranbrook Golf and Country Club
    ‪2 min drive‬
  • Place, St. Eugene Golf Course
    ‪7 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - double
Private bathroom
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Cranbrook

At Sandman Hotel Cranbrook you'll be within just a 10-minute stroll of Cranbrook Mall and MBSS Grounds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Denny's Restaurant, serves American cuisine. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Cranbrook hotel include Key City Theatre and Rec Plex Park.

What's nearby

  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km
  • Cranbrook Golf and Country Club - 2 min drive - 2.1 km
  • Wildstone Golf Course - 5 min drive - 6.6 km
  • St. Eugene Golf Course - 7 min drive - 7.7 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with fitness centre and 24-hour front desk
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Similar properties

Courtyard
Days Inn & Conference Centre by Wyndham Cranbrook
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,488 reviews
The price is AU$138
includes taxes & fees
9 Nov - 10 Nov
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to November 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Sandman Hotel Cranbrook?

Sandman Hotel Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel Cranbrook?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on 6 Nov 2025 start from AU$145.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel Cranbrook?

Yep, Sandman Hotel Cranbrook has a free self car park and free RV/bus/truck parking.

Does Sandman Hotel Cranbrook have a pool?

Sandman Hotel Cranbrook has an indoor pool. The pool is open 10:00 AM to 10:00 PM. The swimming pool will be unavailable from October 10 2025 to November 15 2025 (dates subject to change).

Does Sandman Hotel Cranbrook serve breakfast?

Yeah, full brekkie is offered daily from 4:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel Cranbrook?

No, Sandman Hotel Cranbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel Cranbrook?

Yep, you can grab a meal at Sandman Hotel Cranbrook's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sandman Hotel Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 956 reviews
Rating 8 - Good. 325 out of 956 reviews
Rating 6 - Okay. 201 out of 956 reviews
Rating 4 - Poor. 108 out of 956 reviews
Rating 2 - Terrible. 77 out of 956 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice enough room, area immediately around the property is not very picturesque. Bathroom needs upgrading. Handy having Denny’s on the property as it was heavy rain when we stayed.
Stayed 1 night in Aug 2025

6/10 Okay

Tj

Disliked: Cleanliness, staff & service, property conditions & facilities

Not bad not good

Room smelt like smoke, asked for toothpaste and had some for purchase in a vending machine
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check-in took a long time as no one came to the desk after ringing the bell several times,I waited over 10 min. The pool is super super old and run down. The beds and sheets were very cozy and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Sandy

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice front desk lady!
Stayed 1 night in Aug 2025

10/10 Excellent

Olger

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good experience. The only problem was a stained pillow cover which I reported the following morning.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to everything we needed
Stayed 1 night in Jul 2025

2/10 Terrible

Josip

No power at hotel when we arrived We went to another hotel
Stayed 1 night in Aug 2025

4/10 Poor

Justine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I dont think this is a family friendly property. The first room we went to smelled like cigarettes. We moved rooms and the second one was cleaner/ smelled better but the whole facility looks run down. It was noisy in the evening, there were two men arguing outside and just general noise from other guests when checking in at midnight were noisy. The staff were friendly and helpful though.
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t bother with this hotel chain as a whole…if you have to change a reservation they will bill you a “service fee”. The whole damn amount. Take good advice, book something else.
Stayed 1 night in Aug 2025

2/10 Terrible

Jonghui

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Strongly recommend to find another hotel instead of this hotel. It was the worst hotel I’ve ever stayed. The lobby was not bad and the staff at the front desk were friendly. However, as soon as I walked in the room , I could smell the very strong nasty smell. It smelled like old damp socks mixed with cigarettes. The room was very humid and stinky, so I opened a window to air out and I noticed it doesn’t have a screen on the window. The A/C was also stinky and very loud, there was no way I could sleep with that on. I hardly able to sleep all night; I was just waiting for the morning to come and leave ASAP. It is not done, after I have a shower, I noticed there were whole bunch little bugs stuck on the inside shower curtain. This stay in this hotel was a nightmare!!!
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing stay

Hotel seems weathered. Pillows were clumpy. Pool was dingy. Not what I was hoping for based on reviews.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Babak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Everything was good. Great friendly staff. The only problem was that my room's door sticks and I had to slam it shut. I felt bad for making so much noise
Stayed 1 night in Jul 2025

2/10 Terrible

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mouse problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Garnet

Stayed 6 nights in Jul 2025

6/10 Okay

Donna

Travelled with group
Liked: Cleanliness
Probably would look for a different hotel
Stayed 1 night in Jul 2025

8/10 Good

Kymberly

Stayed 1 night in Jul 2025

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your friendly very accommodating staff. The bed and pillows were very comfortable. Honestly you guys rocked.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kuldip

We poor
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Allright

Room was decent, did not have any interaction other than check in. Overall it was a decent stay. Used needles in the grass on the edge of the parking lot...
Stayed 3 nights in Jul 2025