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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel connected to the convention centre in Cranbrook with free parking

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Front of property
Restaurant
Reception
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tub
  • Pool
  • Parking included
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Popular LocationCranbrook History Centre18 min walk
  • Popular LocationWildstone Golf Course5 min drive
  • Popular LocationSt. Eugene Golf Course7 min drive
  • AirportCranbrook, BC (YXC-Canadian Rockies Intl.)17 min drive

Room options

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

9.4/10 Wonderful

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4/10 Very good

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Sofa bed - king
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Days Inn & Conference Centre by Wyndham Cranbrook
Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1041)
The price is AU$173
for 1 night
includes taxes & fees
13 June - 14 June
Days Inn & Conference Centre by Wyndham Cranbrook

About the area

Cranbrook

You'll be connected to the convention centre at Heritage Inn Hotel & Convention Centre Cranbrook, and within a 20-minute stroll of Tamarack Centre and Cranbrook History Centre. Highlights at this hotel include an indoor swimming pool, free self-parking and Access to hot tub. .The café, Skylight Cafe, is open for breakfast. 6 meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. .With a stay at this Cranbrook hotel, you'll be 2.4 km (1.5 mi) from Cranbrook Golf and Country Club and 3.6 km (2.2 mi) from Wildstone Golf Course.

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Cranbrook Golf and Country Club - 3 min drive
  • Wildstone Golf Course - 5 min drive
  • St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • Fenwick & Baker - 12 min walk
  • Tim Hortons - 11 min walk
  • McDonald's - 10 min walk
  • Arby's - 12 min walk
  • A&W Restaurant - 9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Pet-friendly hotel connected to the convention centre in Cranbrook with free parking
There's a coffee shop/cafe on site. WiFi is free in public spaces. Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2024 to July 1 2024 (dates subject to change):
  • Dining venue(s)
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 0 to 1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

What is the cancellation policy at Heritage Inn Hotel & Convention Centre Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on 10 June 2024 start from AU$147.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Inn Hotel & Convention Centre Cranbrook?

Yep, Heritage Inn Hotel & Convention Centre Cranbrook has a free self car park.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Heritage Inn Hotel & Convention Centre Cranbrook has a pool and an indoor pool. The pool is open 7 AM to 10 PM.

Is Heritage Inn Hotel & Convention Centre Cranbrook family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that Heritage Inn Hotel & Convention Centre Cranbrook is a hit with families.

Does Heritage Inn Hotel & Convention Centre Cranbrook serve breakfast?

Yeah, our visitors give high marks to the buffet breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Heritage Inn Hotel & Convention Centre Cranbrook?

No, Heritage Inn Hotel & Convention Centre Cranbrook does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 838 reviews" "
Rating 8 - Good. 377 out of 838 reviews" "
Rating 6 - Okay. 157 out of 838 reviews" "
Rating 4 - Poor. 56 out of 838 reviews" "
Rating 2 - Terrible. 30 out of 838 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sylvia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was disgusting with dead skin cells floating on top. It was lukewarm. There was a lot of smoke in the hallways that got into our room. The whole place, especially carpets and the pull out couch, were grimy. The bed was very uncomfortable. Staff was polite- no issues with the service- but the overall experience was terrible. I don't recommend. Spend the extra money and stay in a better hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying there, wil do againt
Excellent price for quality of the room and facility, excellent breakfast, 24hr desk, helpful staff, comfortable staff, good guest temperature control of room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s basic but clean, friendly and affordable. Thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located for shopping, it was easy to access & was great for short stay. I found the hotel very afforable. Highly recommend
Stayed 2 nights in Feb 2024

4/10 Poor

Steve

Travelled with family
Disliked: Staff & service, property conditions & facilities
-The entire facility is grossly out-of-date. -Pool and hot tub is uninviting and inconvenient to access. -Cold reception upon check-in. -Received 3 unwanted wake-up calls at 5:30am. I wouldn’t recommend this hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Jackie and Mel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Restaurant not open very slow service for breakfast. The breakfast was very good once we got it.
Stayed 1 night in Feb 2024

6/10 Okay

Richard, Golden

Travelled with partner
Liked: Cleanliness, staff & service
We've been staying here for the better part of 6 years on our trips to Cranbrook, and we've always been happy with the service, the rates, the food quality in both the restaurant and the lounge. We tended to dine in rather than go out because of the great food. Things are not what they used to be, though. Property is a great location for us, easy parking, but it's beginning to look dated. Food quality has declined as well, and lounge hasn't been open to the public for a long time. On the positive side, they've vastly upgraded their cable channels, so you get a lot of the premium services like Disney . They appear to have gotten new beds at some point, but they are a lot more firm and not comfortable for us. It used to be that there was always hot coffee in the lobby, but our last couple of times waking up early coffee was basically cold and undrinkable at 4:30 AM. We've decided to stay elsewhere from now on, unfortunately. This was once a thriving place with a great restaurant and lounge.
Stayed 1 night in Feb 2024

8/10 Good

Richard, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and within a few minutes drive to most places in town. Always a pleasant stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy
Stayed 3 nights in Jan 2024

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024