6/10 Okay
Ella
Travelled with family
4 Jan 2026
Lets start with a positive, the majority of the staff were amazing, really friendly and very helpful.
Our check-in went without a hitch and the reception team were full of local knowledge.
Our room was nothing like in the pictures, very small and basic. It definitely needed some work done to it and a proper clean wouldn't go amiss.
The bed was comfortable and clean.
The reviews about noise are so true. There are rotting single glazed sash windows, so the noise (and cold air) hits as soon as you open the curtains. The walls, floors and ceilings are also very thin, so we could hear everything from the rooms surrounding us. The shower was super powerful and we had very hot water at all times.
We weren't given any info about the pool, gym and spa area. Again it could do with some redecorating, but the gym was good for a basic work out, the sauna and steam room were great and the pool was ok, but quite cold for my liking.
The restaurant area is not very big, so we had to wait in a queuing system for 30mins before breakfast. The coffee machine wasn't working and we were charged for coffee, which I really didn't agree with after paying for breakfast. The pastries were delicious, but the cooked breakfast was dry and only warm as it was on the buffet. I order vegan bacon and sausages which they apparently cook fresh. The sausages arrived cold and very dry, and they said they don't serve the bacon, but the receptionist was raving about it the night before!
Ella
Stayed 2 nights in Jan 2026

























