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4.4 out of 5

"The property was a little run down. Location was also not what we expected - room overlooking back of shops. Check in was problematic, better communic ... " More

By a verified traveller on Tue 27 Apr 2021

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Hotel Description

At Copacabana Shores you'll be within just a 5-minute stroll of Copacabana Beach and within 20 minutes of Captain Cook Lookout. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a balcony or patio, and an LCD TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, a jetted tub, and free toiletries. A separate tub and shower, a coffee/tea maker, and a safe are also available.

This business-friendly apartment building offers free WiFi in public areas, a 24-hour front desk, and a terrace. Additionally, you'll find laundry facilities, a garden, and tour/ticket assistance. There's also the convenience of free self parking.

With a stay at this 3.5-star Copacabana property, you'll be 10.2 km (6.4 mi) from Terrigal Beach and 13.3 km (8.3 mi) from Erina Fair.

Family Townhouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elite Condo, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Townhouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite With Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copacabana Shores ratings based on 168 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copacabana Shores

Everyone (60) Couples (86) Family (21)
4 out of 5
Central

Posted by on 2 May 2021

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Comment from Hotel Management

23 Jun. 2021 by Michael

Thank you for coomet.

3 out of 5
The property was a little run down. Location was also not what we expected - room overlooking back of shops. Check in was problematic, better communication needed.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

23 Jun. 2021 by Michael

We will work hard to improve the service. Sorry the environment is not changeble for us, 1 leasehood business.

5 out of 5
Awesome location. Wonderful beach and village atmosphere

Posted by on 17 Apr. 2021

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4 out of 5
Every thing was ideal, location, room, service, except for a non working washing machine ( laundry) and the fridge that became a freezer, no visible adjustment

Posted by on 25 Feb. 2021

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5 out of 5
So close to Copacabana Beach, shops, new children’s playground.

Posted by , from Sydney on 13 Jan. 2021

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4 out of 5
Close to the beach. Quiet location. Friendly staff.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Michael

Thank you for the commments, it will help us to improve our service better.

2 out of 5
The lady who checked me in barely spoke English. The apartment had a funky smell. The parking lot was so small and tight with only one entry/exit which made it extremely hard to drive out. Their disabled parking spot was cluttered with cleaning items etc around it, I’m not disabled but I don’t think that a disabled person would’ve been able to even get a car parked in there! The showers had good pressure and the bed was fairly comfortable but that Is about it. I definitely won’t be going back.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Michael

Hi Guest, Sorry about unhappy experience for staying with us. I cleaned pool on that day you checked in. My wife did checkin for you. Her hard English made you unconfortable although she tried very hard to make guest satisfactory. The smell came from outside, we felt that as well. The car park just has 15 spots for 14 gustes (only 14 rooms in total) plus a disable spot. The hotel has no accommdation for disable poeple because no disable bathroom. Wheelchair cannot acccess the bathrooms. If disable people wish to book the hotel we alway refer to other hotels. However we have a spot for disable visitor. We did not see any disable people visitor so far. Hence we have to put bins there because no any other space available. Whenever it is needed we can relocate the bins to the street temporarily. For a small hotel the car park is limited although the spots are enough for all guests. I hope the guest may undersatand. Regards, Michael

2 out of 5
The checkin staff were hard to understand and somewhat rude, the overall experience was average.

Posted by on 7 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Michael

We tried to do our best, but communication is difficut some times. The languige barry inpacts our service quality, actually friedly, sorry.

3 out of 5
Copacabana itselfis a place for old people and their dogs, not for family with kids. The same transcribes for the property too.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Michael

Thank you for the review, though we are not able to change.

3 out of 5
Reception hrs 2pm - 4pm. Someone there when we arrived at 2pm but not long after when we went to ask for toilet paper(as there was none in either bathroom) no one at all around to help, had to go to local shops and buy our own.

Posted by on 5 May 2019

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Comment from Hotel Management

11 May 2019 by Michael

Sorry about that. The cleaner should put new toilet paper in the room. Could you let me know what date did you check in and what room number were you living in so that I can find who cleaned your room. Actually you can call the motel phone number that links my mobile phone with me, I can help you immediately. I might work in the pool area or shopping nearby. Michael

Property Features

As a guest of Copacabana Shores, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. The business-friendly Copacabana Shores also features a garden, laundry facilities, and an elevator. Free self parking is available. This 3.5-star Copacabana apartment is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • Built in 2013
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Copacabana Shores offers 15 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Copacabana apartment provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Jetted tub
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Copacabana Shores
  • Copacabana Shores Apartment
  • Copacabana Shores Apartment
  • Copacabana Shores Copacabana
  • Copacabana Shores Apartment Copacabana

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.