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4.5 out of 5

"Great location. Spacious apartment. Nice place to stay. Friendly staff. " More

By a verified traveller on Mon 05 Apr 2021

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Hotel Description

Pandanus Coolum Beach puts you in the heart of Sunshine Coast, within a 20-minute stroll of Coolum Beach and Yinneburra Bushland. Highlights at this beach hotel include 3 beach bars, and in-room kitchens and washers/dryers.

You can enjoy TVs with cable channels, and all 21 individually decorated rooms feature free WiFi, furnished balconies, and living rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Dining areas, DVD players, and coffee/tea makers are also available. Limited housekeeping is available.

Enjoy the outdoor swimming pool and spa tub. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an area shuttle.

Within a 15-minute drive of this 4-star Coolum Beach hotel, attractions include Twin Waters Golf Club and Lake Weyba.

Executive Apartment, 2 Bedrooms, Ocean View, Beachside

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Ocean View, Beachside

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Queen Bed, Ocean View, Beachside

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pandanus Coolum Beach ratings based on 58 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pandanus Coolum Beach

Everyone (20) Couples (10) Family (28)
4 out of 5
Great location. Spacious apartment. Nice place to stay. Friendly staff.

Posted by on 5 Apr. 2021

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5 out of 5
Loved the spacious, modern, comfortable apartment with sea views.

Posted by on 15 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by Lisa

So glad you enjoyed our Pandanus Apartment. Hope you come back again soon. Regards Lisa

4 out of 5
The apartment was well appointed and modern. Location of the apartment was great, across the road from the beach, and walking distance to cafes and restaurants. The only downside was the cleanliness of the apartment. It hadn't been thoroughly vacuumed or dusted with hair, grass, sand and dust on the floor and furniture. Overall the apartment and facilities were great.

Posted by on 10 Feb. 2019

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5 out of 5

Greatt views, great location

Clean, comfortable, great location, close to restaurants, shops and beach, lovely pool. We were late to check in, but nothing was a drama, manager very hospitable. Would definitely stay again.

Posted by , from brisbane on 15 Feb. 2018

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Comment from Hotel Management

19 Feb. 2018 by Neil

Thanks Sarah, we are happy you enjoyed your stay. Lisa and I look forward to seeing you again.

5 out of 5

Nice apartments close to the beach and shops

Pros: Location and cleaniness
Cons: airconditioning for summer
Location: Handy to beach and foir great walks. Shops nearby and handy to the SurfClub,Hotel and restaurants.
Great place to stay. Great views from the top floor and withing easy walking distance to shops, hotels and clubs. Stairs give a good workout on the legs but not so great for old knees. Need to think about air conditioning for summer.

Posted by , from Darwin on 24 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Neil

Hi Shelly and thank you for your feedback. We are glad you enjoyed your stay. Our location and the design of the apartments with them running right through to the back of the building has meant that with the front and rear deck sliding doors open we have great flow through breezes. Some owners have installed air-cons in their bedrooms for those who prefer it. We hope we see you again soon. Neil and Lisa

5 out of 5

Close to shops and beach, great location

Pros: unit size and quality of inclusions.
Cons: nil
Location: Beach, shops, Glass house mountains, Ginger Factory, markets.
we had a great stay, unit was well decked out with two large TV's ( one in bedroom) all cooking requirements and a wonderfully comfortable bed, stairs were our only negative experience. overall a great unit in a wonderful location, we would definitely recommend.

Posted by , from Albury NSW on 23 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Neil

Thank you for your feedback Jim. We are happy you enjoyed your stay and hope to see you again soon. Neil and Lisa

3 out of 5

Lost $1,200

Pros: Nice and clean
Cons: No a lot
Left 12 x $100 bills in money clip behind / I believe everybody I spoke with that no one found the money but still / my fault people will be people

Posted by on 16 Jul. 2017

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Comment from Hotel Management

23 Jul. 2017 by Neil

I am sorry to hear that you haven't tracked down the money. As you know when you got a message to us about the money someone had already been renting the apartment for 2 nights. They kindly let us in and we searched for the hiding spot you described. When we found that the hiding spot was not part of this apartment we thought you would find it at one of the other places you had stayed in the 3 days since you had left us. All the best.

2 out of 5

Not worth the money

Pros: close to beach
Cons: Complete renovation
Location: Walking distance to beach and shops
We had 6 flights of stairs to climb to get to our room, no lift. There was no air conditioning. The unit is in need of a substantial upgrade. There was no safety strip on sliding glass door to the patio, one of our boys actually walked into the glass. The side glass panels also should have a safety strip. The back sliding door and screen door off the 2nd bedroom could not be locked. The DVD did not work, it looked like it had rusted on top. The hot water pressure faded away as it was used. The bedside lamp was sparking. The lighting was very poor especially in the kitchen area. The underground car park was infested with birds and as a result our brand new car was covered with bird droppings and had to be cleaned down each morning.

Posted by , from Chinchilla on 10 Jul. 2017

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Comment from Hotel Management

17 Jul. 2017 by Neil

I am confused about your feedback and therefore it's purpose. The apartment you stayed in had finished a major refurbishment less than 2 months prior to your stay. All new flooring and carpets were installed along with curtains, beds and bedding. The furniture is all modern and of good quality and was purchased no more than 2-3 years ago.The DVD works as demonstrated to you when you asked for assistance to operate the washing machine. I have checked the bedside lights which were new and installed the day before your arrival and found a bulb flickered in one of them. I have replaced this now. I am unsure therefore why you have made these comments and in particular why you have made them after you have left rather than when you were here so they could be addressed, as you did with the washing machine. As on-site managers we welcome feedback from guests to help the owners improve their properties but at a bit of a loss in this case.

3 out of 5

Great location.

Pros: Within walking distance to cafes and restaurants. Great ocean views.
Cons: Room shabby. Needs a major makeover.Several flights of narrow steps to access (very difficult for luggage, eskies etc). Have to pay for WiFi.
Comfortable enough but seriously outdated. Certainly not one of the rooms shown on the internet.

Posted by on 28 May 2017

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Comment from Hotel Management

17 Jul. 2017 by Neil

Sorry for the delay in responding but I somehow missed your feedback. Without knowing which apartment you were in I can only comment generally. Each apartment is individually owned and currently a number have been renovated or are being renovated as each owners circumstances allow. All are clean, well equipped and in good working order with a couple due for new flooring and some fresh paint which we hope can happen before Xmas. All rooms are displayed on our website but this isn't always possible on third party websites. The WIFI is now free since the NBN has arrived. I thank you for your feedback.

5 out of 5

Great place

Close to beach, slightly out of coolum, friendly owners, great place for a family break.

Posted by , from canberra on 8 Oct. 2016

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Property Features

Pandanus Coolum Beach offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. You can unwind with a drink at one of the 3 beach bars. A terrace, tour/ticket assistance, and barbecue grills are also featured at Pandanus Coolum Beach. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

  • 21 guestrooms or units
  • 3 levels
  • 3 bars on the beach
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (10.9 km / 6.8 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Pandanus Coolum Beach offers 21 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated accommodations have separate living rooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 10:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 10:00 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No lifts
  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pandanus Coolum Beach Apartment
  • Pandanus Apartment Coolum Beach
  • Pandanus Coolum Beach
  • Pandanus Coolum Apartment
  • Pandanus Coolum Beach Hotel
  • Pandanus Coolum Beach Coolum Beach
  • Pandanus Coolum Beach Hotel Coolum Beach

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.