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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Interior
Bar (on property)
Deluxe Twin Room
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is AU$155
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Castle
    ‪5 min walk‬
  • Place, Venue Cymru
    ‪9 min drive‬

Room options

View all photos for Classic Single Room, 1 Single Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Single Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Conwy

At The Castle Hotel, Conwy, North Wales you'll be within steps of Aberconwy House and Lower Gate. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages and facials along with aromatherapy and reflexology. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 4-property class Conwy hotel include Conwy Castle and Eryri National Park.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Conwy Quay - 3 min walk - 0.3 km
  • Conwy Castle - 5 min walk - 0.4 km
  • Venue Cymru - 9 min drive - 6.7 km
  • Llandudno Pier - 11 min drive - 8.1 km

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪The Erskine Arms - ‬3 min walk
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪Tesco Café - ‬4 min drive
  • ‪Fishermans Fish & Chip Shop - ‬1 min walk
  • ‪Liverpool Arms - ‬1 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior
Quay Hotel and Spa
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
Quay Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

What is the cancellation policy at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 17 Nov 2025 start from AU$154.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle Hotel, Conwy, North Wales?

Yep, The Castle Hotel, Conwy, North Wales has a free self car park.

Are there any beaches close to The Castle Hotel, Conwy, North Wales?

The closest beach to The Castle Hotel, Conwy, North Wales is Llandudno West Shore Beach (3.5 km).

Is there a spa on site at The Castle Hotel, Conwy, North Wales?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

What makes The Castle Hotel, Conwy, North Wales a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Castle Hotel, Conwy, North Wales.

Does The Castle Hotel, Conwy, North Wales serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Castle Hotel, Conwy, North Wales?

No, The Castle Hotel, Conwy, North Wales does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle Hotel, Conwy, North Wales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Castle Hotel, Conwy, North Wales?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Hotel, Conwy, North Wales?

Dogs are welcome at The Castle Hotel, Conwy, North Wales, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Reviews

The Castle Hotel, Conwy, North Wales Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 364 out of 578 reviews
Rating 8 - Good. 168 out of 578 reviews
Rating 6 - Okay. 34 out of 578 reviews
Rating 4 - Poor. 8 out of 578 reviews
Rating 2 - Terrible. 4 out of 578 reviews

Reviews

10/10 Excellent

s j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A traditional style hotel in the heart of Conwy

We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk. There was plenty of variety available at breakfast and service there was very good.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Stayed 2 nights in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & very friendly staff

Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Great hotel for a short stay
Stayed 1 night in Jul 2025

8/10 Good

John D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
View from our bedroom window
Stayed 2 nights in Jul 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend away with two dogs.

Hotel was lovely, staff friendly. We took our two dogs and they were welcome in most parts of hotel. Small patch of grass available for them to use. Food really nice, usual pub food. Our room was on very top floor - narrow steep staircase between mid and top floor. No lifts so everything had to be carried. Room was spacious and some lovely touches to welcome us although a mini fridge would have been great.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, great food and view of the castle from the courtyard / beer garden
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Hotel by Castell Conwy

The Castle hotel has a great location, and parking at the hotel. We had a room with a view of Castell Conwy. The historic hotel had great atmosphere, food, and drink. If I ever go back, I would stay there again. Wonderful staff, too!
Stayed 1 night in Jun 2025

8/10 Good

Martin

Had a nice stay. The Hotel is a little on the dated side but this was to be expected due to the age of the building. The room was very hot and the small fan provided a little inadequate. It was rather noisy too at times. Overall we would stay there again all things considered
Stayed 2 nights in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great food and staff couldn't be more welcoming..
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, great. Restaurant was not as good as other experiences but staff was great. Amazing location. Would caution staying on the top floor near the alley. Room so hot closing the window was not an option and the alley is used by those traveling to and from some of the pubs, so you can imagine the noise. Not the fault of the hotel but shows the reason it is one of their less expensive rooms. GREAT LOCATION!
Stayed 2 nights in May 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, spacious room. Good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Harper

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and accommodation. Food good. Bedroom excellent very good accommodation. We will be visiting again for sur.
Stayed 2 nights in May 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow what a wonderful hotel steeped in history, beautiful well thought out rooms with every convenience you could wish for. Warm welcoming and friendly staff, delicious food. Hotel with central location walking distance to all local interests. Definitely planning a return.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Conwy. The hotel has on site parking but the main area behind the hotel is accessed via a very narrow alley. Not suitable for larger vehicles. The rooms are really very comfortable. Breakfast options are good and the dinner service is excellent.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025