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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Front of property - evening/night
Deluxe Twin Room
Interior

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is AU$210
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Conwy Town Walls
    ‪1 min walk‬
  • Conwy Castle
    ‪5 min walk‬
  • Venue Cymru
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Single Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

About the area

Conwy

At The Castle Hotel, Conwy, North Wales you'll be within steps of Aberconwy House and Plas Mawr. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages and facials along with aromatherapy and reflexology. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 4-property class Conwy hotel include Eryri National Park and Conwy Castle.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Conwy Quay - 3 min walk - 0.3 km
  • Conwy Castle - 5 min walk - 0.4 km
  • Venue Cymru - 9 min drive - 6.7 km
  • Llandudno Pier - 11 min drive - 8.1 km

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

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Exterior

Quay Hotel and Spa

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  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,012 reviews
Quay Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

What is the cancellation policy at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 3 Aug 2025 start from AU$209.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle Hotel, Conwy, North Wales?

Yep, The Castle Hotel, Conwy, North Wales has a free self car park.

Are there any beaches close to The Castle Hotel, Conwy, North Wales?

The closest beach to The Castle Hotel, Conwy, North Wales is Llandudno West Shore Beach (3.5 km).

Is there a spa on site at The Castle Hotel, Conwy, North Wales?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

What makes The Castle Hotel, Conwy, North Wales a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Castle Hotel, Conwy, North Wales.

Does The Castle Hotel, Conwy, North Wales serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Castle Hotel, Conwy, North Wales?

No, The Castle Hotel, Conwy, North Wales does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle Hotel, Conwy, North Wales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Castle Hotel, Conwy, North Wales?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Hotel, Conwy, North Wales?

Dogs are welcome at The Castle Hotel, Conwy, North Wales, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 348 out of 546 reviews
Rating 8 - Good. 155 out of 546 reviews
Rating 6 - Okay. 32 out of 546 reviews
Rating 4 - Poor. 8 out of 546 reviews
Rating 2 - Terrible. 3 out of 546 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay at The Castle Hotel. From the moment we arrived, the staff were warm, welcoming, and eager to help. The hotel itself is full of charm and character, with beautiful historic features that make you feel like you’ve stepped back in time—yet it offers all the modern comforts you could need. Our Suite was spacious, spotless, and tastefully decorated, with lovely views of the surrounding town. The bed was incredibly comfortable, and we appreciated the thoughtful touches like local toiletries and fresh coffee. Breakfast was a highlight—plentiful, freshly prepared, and served with a smile. The location couldn’t be better, right in the heart of Conwy, just a short walk to the castle, town walls, and harbour. We thoroughly enjoyed our time here and would highly recommend The Castle Hotel to anyone visiting North Wales. A perfect blend of history, comfort, and hospitality.
Stayed 1 night in Feb 2025

10/10 Excellent

Philomena, St Helens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

CAMILLA, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exudes a warm and cozy ambiance that instantly makes you feel at home. From the moment we arrived, the staff went above and beyond to make our stay comfortable. Our classic double room was both comfortable and homey, with all the essential amenities (though note there is no in-room safe). The on-site restaurant served absolutely delicious meals, and the bar provided the perfect setting to relax with a drink after dinner. The hotel’s central location is another huge plus—surrounded by charming bistros, lively pubs, and local shops, there’s always something to explore just steps away. Highly recommended!
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 1 night in Mar 2025

10/10 Excellent

damian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Rebecca

Business traveller
Disliked: Cleanliness, property conditions & facilities

Disappointing Stay

We stayed a few years ago and enjoyed our stay however the hotel has gone downhill with cleanliness and desperately needs updating. At the bar in the evening the gin stock was low and the main bar chap seemed a bit miserable. The young chap that came to help was more enthusiastic and helpful. We went next door to Dylans to eat as the atmosphere put us off - Dylans was wonderful and we were served by people who loved their job.
Stayed 1 night in Mar 2025

10/10 Excellent

DARREN, ISLAND LAKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent every time we stay.
Stayed 1 night in Mar 2025

8/10 Good

Liesel

Liked: Cleanliness, staff & service, room comfort

Convenient location

The Castle hotel in Conwy Wales was a gorgeous stay. Convenient location to the castle, walking distance to lots of shops and places to eat. A very narrow entrance to the car park could be problematic for larger vehicles. They were very accommodating of our requests and left a sweet note and treat for us. We didn’t eat in the restaurant but it seemed busy. A comfy bed, overall good stay.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Les

The room was fine except the 2 flights of stairs to our room Wish i had not bothered with breakfast Full welsh breakfast 1 slice of bacon.1 fried egg 1 mushroom 1 fried tomato small pot of beans £16.00
Stayed 1 night in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful relaxing stay to celebrate our anniversary. Helpful staff and stunning room. Thank you again
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is that there was no coffee available outside of the room after 9.45pm
Stayed 1 night in Mar 2025

2/10 Terrible

Josh

Stayed 1 night in Feb 2025

6/10 Okay

Josh

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Grubby

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MAZLIN, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Johannes

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Travelled with pets, Travelled with partner
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025