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The Castle Hotel, Conwy, North Wales

4.0 star property
Waterfront hotel with free parking, near Eryri National Park

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Front of property – evening/night
Deluxe Historic Double Room (Four Poster)
Deluxe Historic Double Room (Four Poster)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$157
includes taxes & fees
26 Jan - 27 Jan

Explore the area

View map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Visitor Centre
    ‪2 min walk‬
  • Place, Conwy Castle
    ‪5 min walk‬

Room options

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Conwy

At The Castle Hotel, Conwy, North Wales you'll be within steps of Aberconwy House and Lower Gate. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages and facials along with aromatherapy and reflexology. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Conwy hotel, you'll be 2.9 km (1.8 mi) from Eryri National Park.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Smallest House in Great Britain - 1 min walk - 0.2 km
  • Conwy Visitor Centre - 2 min walk - 0.2 km
  • Conwy Quay - 3 min walk - 0.3 km
  • Conwy Castle - 5 min walk - 0.4 km

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪The Erskine Arms - ‬3 min walk
  • ‪Liverpool Arms - ‬1 min walk
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪Castle View Pub - ‬4 min drive
  • ‪Fishermans Fish & Chip Shop - ‬1 min walk

About this property

The Castle Hotel, Conwy, North Wales

Waterfront hotel with free parking, near Eryri National Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$243
includes taxes & fees
29 Jan - 30 Jan
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

What is the cancellation policy at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 26 Jan 2026 start from AU$156.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle Hotel, Conwy, North Wales?

Yep, The Castle Hotel, Conwy, North Wales has a free self car park.

Are there any beaches close to The Castle Hotel, Conwy, North Wales?

The closest beach to The Castle Hotel, Conwy, North Wales is Llandudno West Shore Beach (3.5 km).

Is there a spa on site at The Castle Hotel, Conwy, North Wales?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

What makes The Castle Hotel, Conwy, North Wales a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Castle Hotel, Conwy, North Wales.

Does The Castle Hotel, Conwy, North Wales serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Castle Hotel, Conwy, North Wales?

No, The Castle Hotel, Conwy, North Wales does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle Hotel, Conwy, North Wales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Castle Hotel, Conwy, North Wales?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Hotel, Conwy, North Wales?

Dogs are welcome at The Castle Hotel, Conwy, North Wales, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 388 out of 617 reviews
Rating 8 - Good. 179 out of 617 reviews
Rating 6 - Okay. 36 out of 617 reviews
Rating 4 - Poor. 9 out of 617 reviews
Rating 2 - Terrible. 5 out of 617 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Room was comfortable and quirky. Food was very tasty
Stayed 1 night in Oct 2025

8/10 Good

christine

Liked: Cleanliness
Dining room has deteriorated in quality and menu it is now more pub like than fine dining that is used to be Decor is also looking tired and dismal
Stayed 3 nights in Oct 2025

8/10 Good

Nicola, Denbigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay Did not eat here but looked busy Really old hotel but absolutely lovely Would highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really helpful, we'd not realised there was a private car park at the back of the hotel. I'd booked the room with the 500 year old 4 poster bed as a birthday treat, and the room was lovely. Staff were friendly and polite from reception, meal, checkout. Look forward to staying there again. Thanks
Stayed 1 night in Oct 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay in the Narnia Suite on the 3rd floor. There are no elevators and windy steps up to the third floor. This wasn’t a problem for me and my husband. The restaurant was very good as well. Prime location - walking distance to train station. We also took train to visit Howth and had lunch there. Beautiful country.
Stayed 4 nights in Sep 2025

8/10 Good

Myles

Travelled with partner
Liked: Amenities
We celebrated our wedding anniversary and we booked a comfortable, spacious suite with great furnishings, coffee machine and fabulous view of the castle and church. We particularly liked the radio playing as we entered the suite. It created a calm atmosphere. Parking and food (evening meals) were also excellent. We would have given a 5 star rating but for the following: No wardrobe in bedroom, only drawers Pillows too soft Didn’t like the open plan bedroom/bathroom as I like more privacy in the bathroom personally I would have preferred the toilet in the bathroom rather than outside of the bedroom Windows need attention as gaps let cold air in There is a lack of plug sockets in the suite, the one in the bedroom is not near a mirror so we had to use the two in the living space for the hairdryer, which were by the mirror Nowhere to put toiletries in the shower Sadly an alarm went off in the building at 7:30 am on Saturday 4th October which was slightly disconcerting We would return but probably try a cheaper room next time.
Stayed 4 nights in Oct 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, vey conveniently located and a great car park, which is a huge plus in Conwy. Bedroom was comfortable and warm, but it was noisy given it was on the front of the hotel. Nice food with a good choice of menu. Above all it was the staff that made it a great stay. They were all so friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with partner
We’ve stayed at the hotel several times, we feel it needs some renovation now and the lighting in the room was very poor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property within walking distance of the castle. Parking was free, in the back of the hotel, although it required driving through a very narrow passageway. Our room was gorgeous.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Very nice hotel some rooms at the front are a little noisy because of the original windows this would probably only affect you if you're a light sleeper, no lift so ask for help with your luggage.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly its dog friendly easy parking and lovely individual shops and restaurants within walking distance best of both worlds with the sea being near by
Stayed 2 nights in Sep 2025

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for visitng Conwy. our room was on the side facing the road and it was noisy in the morning- despite the ear plugs provided by the hotel. however, it was a very pleasant stay overall
Stayed 1 night in Sep 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Aug 2025

2/10 Terrible

Jonathan

Disliked: Amenities, property conditions & facilities
See previous
Stayed 2 nights in Aug 2025

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was very well situated in the heart of Conwy, easy access to everything. The only issues we had was due to scaffolding outside our bedroom window and work being carried out for the two days we were there. Directly outside of our window we were woken at 6:30am with banging , unable to sleep this happened the two mornings we were there and were unable to open our curtains due to workmen outside. No apologies for any inconvenience were given . The second day the whole hotel had machinery in cleaning all the carpets and floors, at no stage we were pre warned of this situation . We ordered a pacific drink the first night , the barmen made the drink , we ordered another one with dinner . Second night requested the drink and the girl flatly refused and said you only order from the list given at the bar. When I mentioned that we had this last night she wasn’t even going to help so therefore ordered a different drink . No apologies at all. The day we checked out we noticed on our billing we were charged 10% on the restaurant bill as a tip. No indication this was even asked just taken. I mentioned to management regarding working on the scaffold and he never once said , sorry for any inconvenience caused. Very disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Stayed 2 nights in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night. The food is excellent and they have nice cocktails
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 2 nights in Aug 2025