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The Westin At The Woodlands

4.0 star property
Hotel with an outdoor pool, near Cynthia Woods Mitchell Pavilion

Photo gallery for The Westin At The Woodlands

Experience the bright and airy atmosphere of this stylishly designed room, featuring large windows, a sofa, and a coffee table.
Couples can exchange vows under a romantic canopy, surrounded by elegant table settings and lush floral arrangements.
Relax by the rectangular pool surrounded by lounge chairs and a wooden slatted wall.
Enjoy a serene forest view from the comfort of this stylish room, featuring a plush bed, sofa, and armchair.
Experience the elegant lobby with a high ceiling, central chandelier, and geometric-patterned carpet.

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$315
includes taxes & fees
8 Aug - 9 Aug

Explore the area

Map
2 Waterway Square Place, The Woodlands, TX, 77380
  • Woodlands Mall
    ‪5 min walk‬
  • Cynthia Woods Mitchell Pavilion
    ‪8 min walk‬
  • Market Street
    ‪10 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Westin, Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Westin, Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Corner)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Corner)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Corner)

Room, 1 King Bed, Non Smoking, Balcony (Corner)

Room, 1 King Bed, Non Smoking, Balcony (Corner)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Rollaway/extra beds
Premium bedding
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

The Woodlands

The Westin At The Woodlands places you in the centre of The Woodlands, within a short 5-minute stroll of Cinemark The Woodlands and Woodlands Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Sorriso Modern Italian Ki, serves Italian cuisine and is open for breakfast, lunch and dinner. Como Social Club Poolside is the hotel's own bar. Enjoy the gym and pool loungers. 26492 square feet (2461 square metres) of event facilities include 16 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Woodlands Town Center hotel, you'll find Cynthia Woods Mitchell Pavilion.

What's nearby

  • Woodlands Mall - 5 min walk - 0.5 km
  • Cynthia Woods Mitchell Pavilion - 8 min walk - 0.7 km
  • Market Street - 10 min walk - 0.9 km
  • Memorial Hermann - 2 min drive - 1.9 km
  • The Woodlands Golf Resort - 4 min drive - 3.0 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Woodlands Mall Food Court - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Kirby Ice House - ‬7 min walk
  • ‪P.F. Chang's China Bistro - ‬5 min walk
  • ‪The Cheesecake Factory - ‬4 min walk

About this property

The Westin At The Woodlands

Hotel with an outdoor pool, near Cynthia Woods Mitchell Pavilion
The Westin At The Woodlands offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 26492 square feet (2461 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly The Westin At The Woodlands. For a fee, parking is available.

This 4-star The Woodlands hotel is smoke free.

  • 302 guestrooms or units
  • 12 levels
  • 26492 sq ft of conference space
  • 2461 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin At The Woodlands offers 302 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

This The Woodlands hotel provides wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 11.95 per night); wired internet (surcharge)

Parking and transport

  • Free offsite parking within 15 metres
  • Parking on site (USD 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Como Social Club Poolside
  • Sorriso Modern Italian Ki

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • 26,492 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per stay (rates may vary)
  • Self-parking fee: USD 24 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Woodlands Hotel
Westin Woodlands
The Westin The Woodlands
The Westin At The Woodlands Hotel
The Westin At The Woodlands The Woodlands
The Westin At The Woodlands Hotel The Woodlands

Frequently asked questions

What is the cancellation policy at The Westin At The Woodlands?

The Westin At The Woodlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin At The Woodlands?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at The Westin At The Woodlands on 8 Aug 2025 start from AU$315.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin At The Woodlands?

Yep, The Westin At The Woodlands has a self car park for USD 24 per day.

Is there a spa on site at The Westin At The Woodlands?

There's no onsite spa, but this property does offer services like massages.

Does The Westin At The Woodlands have a pool?

The Westin At The Woodlands has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What makes The Westin At The Woodlands a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin At The Woodlands.

Is The Westin At The Woodlands family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as rollaway/extra beds and free infant beds in the guestrooms, it's no surprise that The Westin At The Woodlands is a hit with families.

Does The Westin At The Woodlands serve breakfast?

You bet, buffet brekkie is served daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin At The Woodlands?

No, The Westin At The Woodlands does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin At The Woodlands?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin At The Woodlands?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin At The Woodlands?

Furry friends are welcome at The Westin At The Woodlands, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Westin At The Woodlands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1008 reviews
Rating 8 - Good. 122 out of 1008 reviews
Rating 6 - Okay. 56 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Ram

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can walk to Cynthia Woods Mitchell Pavilion in 7 mins.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelsi

Liked: Property conditions & facilities
Beautiful hotel! It felt so safe and clean. Our girls loved the pool! It was awesome. We ordered to go from the Italian restaurant downstairs and sat by the fire next to the pool, ate our food drank a good glass of wine. Our room was a corner queen with many windows. We got to see the colorful fountains lit up at night. Great experience. Don’t forget to try the Mexican restaurant next door :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Abraham S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. Everything is within walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

Ovidio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente!!
Stayed 1 night in Apr 2025

10/10 Excellent

Amobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staycation Hotel

Hotel and all staff were amazing. Food was excellent at restaurant, and the pool was nice and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Walid, plano

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending a concert nearby and liked the location due to easy walking distance from the venue. Classy hotel, clean with a friendly staff. And the bed really is very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Perfect getaway
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient with plenty to do and different atmospheres
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Shuja

Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. The lobby bar always has something going on and the staff is incredibly friendly!
Stayed 2 nights in Feb 2025

10/10 Excellent

Curtis Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. So close to everything and really good restaurant attached. Would love a steam room or hot tub but everything else awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with great customer service. The pool and gym were both wonderful and room service was prompt.
Stayed 2 nights in Jan 2025

4/10 Poor

Susana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Overall not worth more than 2 stars. In fact not sure even why this hotel costs this much. I paid extra for a corner room that I did not get. Upon check in the receptionist was EXTREMELY rude. Not a single smile from him. Not even a welcome or hello. We were up in the 8th floor and the music and noise was so loud. Not a good hotel for family or for children. My room was so dusty. There were hairs in my bedding. We are bonvoy members and we didn’t even get a complimentary water. Very disappointed. Will not stay there again
Stayed 2 nights in Mar 2025

8/10 Good

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did enjoy our stay, however there are a couple of bars that stay open late and you can hear the music while trying to sleep. Just keep that in mind but other than that it was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Karl, Walpole

Stayed 2 nights in Mar 2025