See all properties
Save

The Woodlands Waterway Marriott Hotel & Convention Center

4.0 star property
Waterfront hotel with full-service spa and fitness centre

Photo gallery for The Woodlands Waterway Marriott Hotel & Convention Center

Exterior
Meeting facility
48-inch Smart TV with satellite channels, TV
Terrace/patio
Outdoor pool, open 6 AM to 11 PM, pool cabanas (surcharge)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$397
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
1601 Lake Robbins Dr, The Woodlands, TX, 77380
  • Place, Woodlands Mall
    ‪5 min walk‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪7 min walk‬
  • Place, Market Street
    ‪7 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Water View)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking (Water View)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 39 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Water View)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking (Water View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Living area

Executive Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(56 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Lounge

The Westin Galleria Houston

The Galleria
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
The price is AU$327
includes taxes & fees
19 Dec - 20 Dec
The Westin Galleria Houston

About the area

The Woodlands

At The Woodlands Waterway Marriott Hotel & Convention Center you'll be within just a 10-minute stroll of Market Street and Woodlands Mall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, body scrubs and mani/pedis. The restaurant, Acqua Restaurant, serves American cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool cabanas. 66532 square feet (6181 square metres) of event facilities include 27 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Woodlands Town Center hotel include Cynthia Woods Mitchell Pavilion and Memorial Hermann is within 30 minutes.

What's nearby

  • Woodlands Mall - 5 min walk - 0.5 km
  • Cynthia Woods Mitchell Pavilion - 7 min walk - 0.6 km
  • Market Street - 7 min walk - 0.6 km
  • Memorial Hermann - 18 min walk - 1.6 km
  • Hughes Landing - 2 min drive - 1.9 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 25 min drive

Restaurants

  • ‪Hearsay on The Waterway - ‬3 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Kirby Ice House - The Woodlands - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk
  • ‪Amrina - ‬4 min walk

About this property

The Woodlands Waterway Marriott Hotel & Convention Center

Waterfront hotel with full-service spa and fitness centre
The Woodlands Waterway Marriott Hotel & Convention Center offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 27 meeting rooms are available. Event space at this hotel measures 66532 square feet (6181 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly The Woodlands Waterway Marriott Hotel & Convention Center. You'll have access to the health club at a partner property. Parking is available for a fee. A complete renovation of The Woodlands Waterway Marriott Hotel & Convention Center was completed in January 2022.

This 4-star The Woodlands hotel is smoke free.

  • 345 guestrooms or units
  • 12 levels
  • Conference rooms
  • 66532 sq ft of conference space
  • 6181 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Woodlands Waterway Marriott Hotel & Convention Center offers 345 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 48-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This The Woodlands hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, facials, body scrubs and manicures and pedicures. The spa is open daily.

Similar properties

49-inch flat-screen TV with satellite channels, TV, iPod dock
The Westin At The Woodlands
  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$292
includes taxes & fees
21 Dec - 22 Dec
The Westin At The Woodlands

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 16 metres
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 23 for adults and USD 15 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua Lounge
  • Acqua Restaurant
  • Starbucks®

Things to do

  • Bicycle tours
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 27 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (66,532 square foot of space)

Outdoors

  • Firepit
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - January 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 23 for adults and USD 15 to 23 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 36 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Woodlands
Waterway Marriott
Waterway Marriott Hotel
Waterway Woodlands
Woodlands Marriott Hotel
Woodlands Waterway
Woodlands Waterway Marriott
Woodlands Waterway Marriott Hotel
The Woodlands Waterway Marriott Hotel & Convention Center Hotel

Frequently asked questions

What is the cancellation policy at The Woodlands Waterway Marriott Hotel & Convention Center?

The Woodlands Waterway Marriott Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Woodlands Waterway Marriott Hotel & Convention Center?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at The Woodlands Waterway Marriott Hotel & Convention Center on 17 Dec 2025 start from AU$354.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Woodlands Waterway Marriott Hotel & Convention Center?

Yep, The Woodlands Waterway Marriott Hotel & Convention Center has a self car park with in/out privileges for USD 27 per day. A self car park is also available, for a fee.

Is there a spa on site at The Woodlands Waterway Marriott Hotel & Convention Center?

Yep, there is an onsite spa at The Woodlands Waterway Marriott Hotel & Convention Center. You'll enjoy heaps of services like body scrubs and facials, as well as deep-tissue massages.

Does The Woodlands Waterway Marriott Hotel & Convention Center have a pool?

The Woodlands Waterway Marriott Hotel & Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6 AM to 11 PM.

What makes The Woodlands Waterway Marriott Hotel & Convention Center a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Woodlands Waterway Marriott Hotel & Convention Center.

Is The Woodlands Waterway Marriott Hotel & Convention Center family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Woodlands Waterway Marriott Hotel & Convention Center is a hit with families.

Does The Woodlands Waterway Marriott Hotel & Convention Center serve breakfast?

You bet, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Woodlands Waterway Marriott Hotel & Convention Center?

No, The Woodlands Waterway Marriott Hotel & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at The Woodlands Waterway Marriott Hotel & Convention Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Woodlands Waterway Marriott Hotel & Convention Center?

Check-in begins at 4 PM. Check-out time is 11 AM.

The Woodlands Waterway Marriott Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1002 reviews
Rating 8 - Good. 129 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Arinchai

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the Pavillion and dining.
Stayed 1 night in Sep 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying here!! So close to the venue and so accommodating. We arrived earlier than check in time and they allowed us to check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Stayed 3 nights in Sep 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is absolutely stellar! So much entertainment and dining in the area. Beautiful surrounding area, totally walkable. We came down for a concert and the pavilion was a very short walk away. Would definitely recommend this hotel if you want to be close to the pavilion.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jackie

Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Lovely place
Stayed 1 night in Aug 2025

10/10 Excellent

Denyce

Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and property!!!
Stayed 1 night in Aug 2025

10/10 Excellent

John, houston

Stayed 1 night in Jul 2025

6/10 Okay

Alina, Kingwood

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I love the hotel. Have stayed there and other Marriotts many many times. I'm a Bonvoy member. What I found unacceptable was when I checked out I called down for a bellman to help with my luggage. I was informed they did not have anyone to help. I told her I couldn't carry all my bags alone. She put me on hold and returned to the line to tell me I COULD COME DOWN AND GET A CART!!! This was terribly unexpected, inconvenient and the cart was awkward to steer. I am a senior citizen with a bad neck. I left my bags, walked down stairs, pushed the cart up, loaded it alone with the door hitting me as I loaded it and awkwardly push my things down to my car. I pay for the higher rates for the Marriott Waterway bc of those services. Not having a person on duty was poor service.Very disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel, LITTLE ROCK

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent surroundings and elegance beyond compare. Ballrooms are gorgeous and staff was very professional. Food was 5-stars and views are breathtaking!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Thank you great service
Stayed 2 nights in Jul 2025

10/10 Excellent

ray

Stayed 2 nights in Jul 2025

10/10 Excellent

Tara

Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and service was excellent. Would stay again
Stayed 2 nights in Jul 2025

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly, bar staff was a great. Our 1st room smelled so bad of MOLD it was not tolerable,we had to be moved. This room had a water view. Our second room was not much better the only reason we stayed was or son had a event at the hotel. Our new view was of rooftop construction. Something must be checked about why the sell is so bad of mold.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close the concert venue was to the hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Kimberly

Stayed 2 nights in May 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

2/10 Terrible

Mary

Disliked: Amenities
The whole experience was not good or well received. I grew up coming out to the Woodlands. My father worked with Jorge Mitchell Cynthia Pavilion. It’s not convenient to stay at the resort anymore, especially if hospitality is an issue for the money we spent to stay with you absolutely horrible experience. I doubt we will come back againand you can thank Rubin. Oh and well I did buy her flowers
Stayed 1 night in Jul 2025