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Sheraton Lake Como Hotel

4.0 star property
Family-friendly resort with 3 restaurants and full-service spa

Photo gallery for Sheraton Lake Como Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Creator video
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Deluxe Room, 1 King Bed, Terrace | Terrace/patio
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$343
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
Via per Cernobbio, 41a, Como, CO, 22100
  • Place, Villa Bernasconi
    ‪6 min walk‬
  • Place, Villa Erba
    ‪11 min walk‬
  • Place, Villa Olmo
    ‪4 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Egyptian cotton bed sheets
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Balcony)

48-inch LED TV with digital channels, TV

Suite, 1 Bedroom, Pool View (Balcony)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 2 Single Beds

About the area

Como

A family-friendly stay in the heart of Como awaits you at Sheraton Lake Como Hotel. Within just a 15-minute stroll, you'll find Villa Bernasconi and Villa Erba. Highlights at this boutique resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Gusto, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The resort's own poolside bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. A business centre and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Como resort, you'll be 17.9 km (11.1 mi) from Lake Lugano and 23.3 km (14.5 mi) from Villa del Balbianello.
View more Resorts in ComoOpens in a new window

What's nearby

  • Villa Bernasconi - 6 min walk - 0.6 km
  • Villa Erba - 11 min walk - 1.0 km
  • Villa d'Este - 3 min drive - 1.5 km
  • Villa Olmo - 4 min drive - 2.8 km
  • Piazza Cavour - 9 min drive - 4.5 km

Getting around

  • Albate-Trecallo Station - 11 min drive
  • Como Nord Lago Station - 21 min drive
  • Malpensa International Airport (MXP) - 42 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pizzeria Musti - ‬9 min walk
  • ‪Anagramma - ‬6 min walk
  • ‪Bar Fresco - ‬1 min walk
  • ‪Onda di Cernobbio - ‬13 min walk

About this property

Sheraton Lake Como Hotel

Family-friendly resort with 3 restaurants and full-service spa
Sheraton Lake Como Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A children's pool, a seasonal outdoor pool, and a 24-hour fitness centre are also featured at the family-friendly Sheraton Lake Como Hotel. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Parking is available for a fee.

This Beaux Arts Como resort is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Sheraton Lake Como Hotel offers 135 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 48-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Hilton Lake Como
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 825 reviews
The price is AU$351
includes taxes & fees
12 Jan - 13 Jan 2026
Hilton Lake Como

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 29 for adults and EUR 14.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gusto
  • Kincho
  • Kitchen

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's pool
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift (98 centimetre wide door)
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1993
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.50 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 20 per night
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 013075-ALB-00016, IT013075A16UAWYTMQ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 30 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand di
Grand di Como
Grand Hotel di
Grand Hotel di Como
Sheraton Lake Como Hotel
Sheraton Lake Como
Sheraton Lake Como Hotel Italy
Sheraton Lake Como Hotel Como
Sheraton Lake Como Hotel Resort
Sheraton Lake Como Hotel Resort Como

Frequently asked questions

What is the cancellation policy at Sheraton Lake Como Hotel?

Sheraton Lake Como Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Lake Como Hotel?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Lake Como Hotel on 18 Jan 2026 start from AU$325.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Lake Como Hotel?

Yep, Sheraton Lake Como Hotel has a covered self car park for EUR 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Lake Como Hotel?

The closest beach to Sheraton Lake Como Hotel is Lido di Lenno (18.1 km).

Is there a spa on site at Sheraton Lake Como Hotel?

Yep, there is an onsite spa at Sheraton Lake Como Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Sheraton Lake Como Hotel have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM (Seasonal outdoor pool open from April 01 to September 30).

What luxury perks are available at Sheraton Lake Como Hotel?

Sheraton Lake Como Hotel features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Lake Como Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Lake Como Hotel.

Is Sheraton Lake Como Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs and children's books in the guestrooms, it's no surprise that Sheraton Lake Como Hotel is a hit with families.

Does Sheraton Lake Como Hotel serve breakfast?

Yeah, buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Lake Como Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Lake Como Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Lake Como Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Lake Como Hotel?

Cats and dogs are welcome at Sheraton Lake Como Hotel, with food and water bowls on offer.

Is there a golf course on site at Sheraton Lake Como Hotel?

There is a golf course next to Sheraton Lake Como Hotel.

Sheraton Lake Como Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 307 out of 731 reviews
Rating 8 - Good. 291 out of 731 reviews
Rating 6 - Okay. 78 out of 731 reviews
Rating 4 - Poor. 34 out of 731 reviews
Rating 2 - Terrible. 21 out of 731 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool & garden area
Stayed 5 nights in Aug 2025

10/10 Excellent

Roopa, Snellville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right by ferry and bus stop. Excellent staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Milka

Nice hotel! Recommend and will come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful time at this resort. The property was beautiful, and the bed might have been the most comfortable one that I have slept on. I would love to stay here again.
Stayed 3 nights in Jul 2025

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Hotel and facilities were excellent value for money .
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

10/10 Excellent

Ted, Hillsbororugh

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property with great location. Breakfast buffet was great but food at the pool area was disappointing! Front desk staff ate supper nice! Rooms are beautiful! We had a great time!
Stayed 3 nights in May 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot with amazing staff and service.
Stayed 2 nights in Jun 2025

10/10 Excellent

nicholas

Stayed 3 nights in May 2025

8/10 Good

Hao

Stayed 1 night in May 2025

4/10 Poor

Armin

Travelled with partner
Liked: Cleanliness, amenities
The property itself was beautiful, but unfortunately, I feel that booking through a third party put us at a disadvantage. Our room view was disappointing—facing an empty factory. Meals were not included in our stay, though they are if you book directly through the hotel, which I would recommend. The food at both on-site restaurants was overpriced and just average, and the service left much to be desired. We also had an issue with housekeeping—we ran out of toilet paper and, despite calling twice, didn’t receive any for over five hours. We had to go down to the lobby to use the restroom, which was frustrating and inconvenient.
Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Tereasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in May 2025

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the hotel was excellent as was the spa the hotel is located far outside the town and has no lakeside view. We had a view of a huge supermarket!
Stayed 1 night in Apr 2025

10/10 Excellent

Lushana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

John

Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 4 nights in Mar 2025

10/10 Excellent

Salim, Toronto

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent chic comfortable hotel, perfectly located and renovated.
Stayed 1 night in Mar 2025

10/10 Excellent

Xin

Liked: Amenities
Great facility and services
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the lake. At the entrance. You can walk along the lake or Como centre. Staff very polite and room was comfortable. I recommend if you don’t want to drive to far on the lake as the route is very tight.
Stayed 3 nights in Oct 2024

8/10 Good

Theresa, Galveston

Stayed 3 nights in Sep 2024