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5.0 out of 5

"Brand new hotel so rooms nice and modern. Shame that many rooms do not not face the lake. 15 min walk from old town. " More

By a verified traveller on Tue 13 Mar 2018

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Hotel Description

A family-friendly stay in the heart of Como awaits you at Hilton Lake Como. Within a 5-minute stroll you'll find Villa Olmo and Piazza Cavour within a 20-minute walk. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

WiFi, flat-screen TVs, and in-room childcare are featured in all 170 soundproofed rooms. You'll find nice touches like rainfall showerheads, bathrobes, and slippers to enhance your stay. Additionally, 24-hour room service, coffee/tea makers, and safes are available.

A relaxing visit to eforea spa & health club can include deep-tissue massages and hot stone massages along with detox wraps, body scrubs, and aromatherapy. Taffetà is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy access to 3 outdoor tennis courts and 2 indoor tennis courts along with an outdoor swimming pool and a health club. 6071 square feet (564 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a Turkish bath/hammam, and a spa tub. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 4-star Como hotel, attractions include Como Cathedral and Como-Brunate Funicular.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$353* Per night/room 30 Apr. - 1 May

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Lake Como ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Lake Como

Everyone (2)
5 out of 5

Usual Hilton standards

Brand new hotel so rooms nice and modern. Shame that many rooms do not not face the lake. 15 min walk from old town.

Posted by , from NZ on 13 Mar. 2018

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Comment from Hotel Management

5 Apr. 2018 by General Manager

Dear James, Thank you for taking the time to share your opinion. We are very happy to hear that you really like our new hotel and modern style and we would like to let you know that a breathtaking view on the lake and its scenario is enjoyable from our Terrazza 241. I am sure that all your considerations will help other guests to enjoy even more their stay in Como We look forward to welcoming you back again soon. Kind Regards Giorgio Borgonovo

5 out of 5

Great surprise in Como

Pros: Everything
Cons: Letting me stay longer
Location: Whilst a little out of City Centre this was an advantage.Quiet, and a pleasant stroll home after dinner to walk off the meal........and make room for
Fabulous from start to finish.Clean, modern, peaceful, extremely helpful staff........nothing to fault Breakfast was stunning..........and again wait staff lovely.We are touring Italy at present, and mockingly suggested retracing steps and going back to Hilton........just for the pleasure .10/10 Mr H.

Posted by , from Melb Australia on 21 Jan. 2018

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Comment from Hotel Management

7 Feb. 2018 by Giorgio Borgonovo - General Manager

Dear John, Thank you for your kind words on our hotel. We are delighted to hear that your stay at our property was memorable and we hope to welcome you to our property in the future. Kindest regards,

Property Features

Hilton Lake Como offers its guests a full-service spa, hot springs, and outdoor tennis courts. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6071 square feet (564 square meters) and includes conference space. An outdoor pool, a health club, and a spa tub are also featured at the family-friendly Hilton Lake Como. For a fee, parking is available. A complete renovation of Hilton Lake Como was completed in January 2018. Smoking is allowed in designated areas at this 4-star Como hotel.

  • 170 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 6071 sq ft of conference space
  • 564 sq m of conference space
  • Built in 2018
  • Bar by the pool
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 2
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Malpensa International Airport (MXP) (57.1 km / 35.5 mi)
  • Train station: Como San Giovanni Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Lake Como offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Taffetà - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Happy hour is offered.

Satin - Overlooking the garden, this restaurant serves breakfast only. Open daily.

Terrazza 241 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Detoxification wrap
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 50.00 per accommodation, per stay
  • Weight limit: 33 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 24.00 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9.95 per night (rates may vary)
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Facilities fee: EUR 29 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Lake Como Inn
  • Hilton Lake Como Como
  • Hilton Lake Como Hotel
  • Hilton Lake Como Hotel Como

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Hot springs access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.