4/10 Poor
Charlesetta
Travelled with partner
1 Jan 2026
The staff in the dinning hall for breakfast was wonderful.. on the other hand the front desk was horrible. Many times i requested someone about housekeeping and they reply was they are short staff also i complained about the ac. It was soooo hot in my room. Upon check out we requested a mgr. The guy that we were making all the conplaints to turn out to be the mgr. And some how he couldnt find no written reports of us coming making these complaints. Only thing he said after all that complaining was im sorry you had such a negative experience. And get this out of all 3 days of my stay not one time housekeeping came but upon check out day at 8a.m. they were banging on our door..
Charlesetta
Stayed 3 nights in Dec 2025

































