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Embassy Suites by Hilton Colorado Springs

3.5 star property
Hotel with free breakfast, near Adventure Golf and Batting Cages

Photo gallery for Embassy Suites by Hilton Colorado Springs

Interior
Lobby
Lobby
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
The current price is AU$186
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
7290 Commerce Center Drive, Colorado Springs, CO, 80919
  • Place, US Air Force Academy
    ‪1 min drive‬
  • Place, University of Colorado-Colorado Springs
    ‪4 min drive‬
  • Place, Garden of the Gods
    ‪11 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪26 min drive‬

Room options

View all photos for King Suite Nonsmoking

1 bedroom, premium bedding, down duvets, in-room safe

King Suite Nonsmoking

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking

8.6 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Mountain View (Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch TV with cable channels

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens Suite

Aqua View

Two Queens Suite

8.4 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Suite Mountain View

Aqua View

King Suite Mountain View

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Colorado Springs

At Embassy Suites by Hilton Colorado Springs, you'll be 1.3 km (0.8 mi) from Adventure Golf and Batting Cages and 7 km (4.3 mi) from US Air Force Academy. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, 14'ers, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and pool loungers. 6530 square feet (607 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3.5-property class Briargate hotel include U.S. Olympic & Paralympic Training Center and Cheyenne Mountain Zoo.

What's nearby

  • US Air Force Academy - 1 min drive - 1.1 km
  • Chapel Hills Mall - 2 min drive - 1.9 km
  • University of Colorado-Colorado Springs - 4 min drive - 4.8 km
  • Garden of the Gods - 11 min drive - 13.1 km
  • Glen Eyrie Castle - 14 min drive - 13.5 km

Getting around

  • Colorado Springs Municipal Airport (COS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Viewhouse Colorado Springs - ‬17 min walk
  • ‪Circle K - ‬5 min walk

About this property

Embassy Suites by Hilton Colorado Springs

Hotel with free breakfast, near Adventure Golf and Batting Cages
Embassy Suites by Hilton Colorado Springs offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 6530 square feet (607 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Colorado Springs also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colorado Springs hotel.

  • 205 guestrooms or units
  • 4 levels
  • 6530 sq ft of conference space
  • 607 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Colorado Springs offers 205 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 14'ers

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 6,530 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colorado Springs Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs Colorado Springs
Colorado Springs Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs
Embassy Suites Colorado Springs Colorado Springs
Embassy Suites Hotel
Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel
Embassy Suites by Hilton Colorado Springs Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel Colorado Springs

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Colorado Springs?

Embassy Suites by Hilton Colorado Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Colorado Springs?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Colorado Springs on 2 Nov 2025 start from AU$185.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Colorado Springs?

Yep, Embassy Suites by Hilton Colorado Springs has a free self car park.

Does Embassy Suites by Hilton Colorado Springs have a pool?

Embassy Suites by Hilton Colorado Springs has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton Colorado Springs a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Colorado Springs.

Is Embassy Suites by Hilton Colorado Springs family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Colorado Springs is a hit with families.

Does Embassy Suites by Hilton Colorado Springs serve breakfast?

Yeah, our travelers adore the free cooked-to-order brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Colorado Springs?

No, Embassy Suites by Hilton Colorado Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Colorado Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Colorado Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Colorado Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Half the AC was broken, the bathroom had a damp sewer smell, elevators broken, lights out in hallways
Stayed 1 night in Jul 2025

10/10 Excellent

younhoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast option
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberlee

Travelled with family
Extremely friendly staff! Clean and comfortable. Breakfast was outstanding.
Stayed 3 nights in Jul 2025

4/10 Poor

Oscar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel looks great on the outside and the main seating areas. Our room was horrendously filthy! The walls in the bathroom were slimy, the carpet was sticky and the curtains didn’t close right. When we got there the fridge was broken, and the sheets looked slept in and not washed. There were suspicious stains on the pillows and the towels were dirty on the bottom. There was black soot in the air vents so that on high fan setting we would cough. We were very tired when we got there, and figured the whole hotel might be that dirty anyway. Staff was pretty good but some were stingy with towels. Would not recommend Embassy Suites or any Hilton for that matter and will never sleep there again.
Stayed 5 nights in Jul 2025

2/10 Terrible

Hunter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
AC was broken, black mold in the bathroom ceiling, asked for a refund. Definitely will not be staying here ever again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be the best free breakfast ever. Better than most paid breakfast. Ton of space
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If I could give this 10 stars, I would.

We REALLY enjoyed our stay here and ended up adding a night. The hotel has a really cool atmosphere in the atrium style lobby that extends the entire size of the hotel. There is ample seating and welcoming environment complete with waterfalls that makes you want to leave your room and relax there a bit! The rooms themselves are a bit dated but very clean and the one bedroom suite was perfect for our family of 6. The staff from front desk and restaurant to housekeeping and maintenance were incredible. Always happy and kind. We enjoyed the complimentary happy hour each night and the breakfast...... WOW. Omelets made to order, fresh baked goods, fresh fruit, cereal, coffee, juice, potatoes, eggs, bacon and sausage. We've never seen a breakfast quite like this! Amazing. We would 1000% stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Partha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception person didn't provide the room as per my reservation. She didn't provide proper mountain facing room; only from a particular angle mountain was visible
Stayed 2 nights in Jul 2025

8/10 Good

ERIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Pull out couch bed was really uncomfortable
Stayed 2 nights in Jul 2025

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

The rooms are way overpriced. The room was old, dark and dirty and run down. It needs a lot of repairs and work. The sink was backed up, the shower rod was broken, the conditioner bottle was broken. The bathtub was morphed on the bottom. The shower knobs were extremely hard to use. The carpets were filthy, stained and had not been vacuumed because I have a toddler and I had to pick up gross things off of the floor so she wouldn’t put them in her mouth. We had such a terrible experience. I can’t believe I spent $700 for 2 nights! I cant believe this is a Hilton hotel. We would have better off at a motel 8. The lobby looks nice and that is only place where they have made improvements. The pool was dirty. I hard a hard time finding a clean table to sit at because they hadn’t been wiped down or cleaned at dinner time. I was 10 minutes past happy hour and the woman wouldn’t give me the complimentary drink tickets. The food was awful. The rooms had no insulation and we could hear people partying all night. The beds and pillows were so old and squishy my back and neck hurt. We will never stay here again or book through a third party ever again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ramsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

I thought it was a nice stay. Friendly staff. The removal of the balconies was the only real disappointment
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very helpful
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Hilton standards

I am always a fan of Embassy Suites, however, this hotel is run down and dirty. Broken elevators, Furniture is very worn. Needs updated, new carpet, new furniture, shower rod and curtain are ridiculous. Food was mediocre, happy hour snack ran out quickly, not allergy friendly options for breakfast or snacks. Pool area not clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

POORNACHANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained, family friendly with a huge atrium to hang out or to eat from the restaurant next to it and with lots of complimentary snacks and drinks. Only downside is the outdated bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Jeremy

Places needs updated, it’s run down

Room key malfunction… had to go back to front counter from the 4th floor and get key fixed and it was a pain, Of the three times we’ve stayed here in the last two years, There’s always a broken elevator???!!!
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean-Marcel

Liked: Cleanliness, amenities
I like the stuff and the cleaning of the property,but it needs a lot of work. Broken elevator needs to be repaired to ease up thee customers movement.Overall, it was a great experience.
Stayed 2 nights in Jul 2025

8/10 Good

June

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was kept clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome facility! Breakfast was out of this world! Nighttime snacks, and fabulous areas to view and sit. Was a really unexpected gym in our trip! Couldn’t have asked for a better fa facility!
Stayed 4 nights in Jul 2025