See all properties
Save

Embassy Suites by Hilton Colorado Springs

3.5 star property

Photo gallery for Embassy Suites by Hilton Colorado Springs

Interior
Bar (on property)
Fitness facility
Interior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$174
includes taxes & fees
10 May - 11 May

Explore the area

View map
7290 Commerce Center Drive, Colorado Springs, CO, 80919
  • Place, Adventure Golf and Batting Cages
    ‪16 min walk‬
  • Place, US Air Force Academy
    ‪1 min drive‬
  • Place, Cheyenne Mountain Zoo
    ‪23 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪29 min drive‬

Room options

View all photos for King Suite Nonsmoking

1 bedroom, premium bedding, down duvets, in-room safe

King Suite Nonsmoking

8.6 out of 10
Excellent
(71 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking

8.4 out of 10
Very good
(44 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite)

8.6 out of 10
Excellent
(7 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Accessible, Mountain View (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

32-inch TV with cable channels

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queens Suite

Aqua View

Two Queens Suite

8.4 out of 10
Very good
(55 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mountain View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mountain View

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

1 Kg Ste Mobility/Hearing Access Tub No Smok

  • Sleeps 4
  • Free Wi-Fi

One-Bedroom Suite With 1 King Bed And Mountain View-Hearing Accessible Non Smoking

  • Sleeps 4
  • Free Wi-Fi

King Suite with Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

Two King Beds-Larger Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Room Mountan View Suite-1 King Bed-Nonsmok

  • Sleeps 4
  • Free Wi-Fi

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

One-Bedroom Suite With 2 Queen Beds And Mountain View-Hearing Accessible Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

2 Room Larger King Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Suite Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

King Suite Mountain View

8.0 out of 10
Very good
(27 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite With 2 Queen Beds-Mobility/Hearing Accessible Roll-in Shower Non Smoking

  • Sleeps 6
  • Free Wi-Fi

Two-Room Mountain View Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Two-Room King Suite With Mountain View

  • Sleeps 4
  • Free Wi-Fi

2 Room Suite-2 Queen Beds-Mountain View

  • Sleeps 6
  • Free Wi-Fi

You may also like

Ad

Holiday Inn Express & Suites Colorado Springs North by IHG

Northwest Colorado Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 927 reviews
The price is AU$135
includes taxes & fees
10 May - 11 May
Holiday Inn Express & Suites Colorado Springs North by IHG

About the area

Colorado Springs

At Embassy Suites by Hilton Colorado Springs, you'll be 1.3 km (0.8 mi) from Adventure Golf and Batting Cages and 7 km (4.3 mi) from US Air Force Academy. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, 14'ers, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and pool loungers. 6530 square feet (607 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3.5-property class Briargate hotel include U.S. Olympic & Paralympic Training Center and Cheyenne Mountain Zoo.

What's nearby

  • Adventure Golf and Batting Cages - 16 min walk - 1.4 km
  • US Air Force Academy - 1 min drive - 1.1 km
  • Garden of the Gods - 12 min drive - 15.0 km
  • U.S. Olympic & Paralympic Training Center - 15 min drive - 17.9 km
  • Cheyenne Mountain Zoo - 23 min drive - 26.2 km

Getting around

  • Colorado Springs Municipal Airport (COS) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬4 min drive
  • ‪Circle K - ‬5 min walk

About this property

Embassy Suites by Hilton Colorado Springs

Embassy Suites by Hilton Colorado Springs offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 6530 square feet (607 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Colorado Springs also features a vending machine, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Colorado Springs hotel.

  • 205 guestrooms or units
  • 4 levels
  • 6530 sq ft of conference space
  • 607 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Colorado Springs offers 205 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Lobby sitting area
The Academy Hotel Colorado Springs
Briargate
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 4,088 reviews
The price is AU$109
includes taxes & fees
3 May - 4 May
The Academy Hotel Colorado Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 14'ers

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 6,530 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colorado Springs Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs Colorado Springs
Colorado Springs Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs
Embassy Suites Colorado Springs Colorado Springs
Embassy Suites Hotel
Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel
Embassy Suites by Hilton Colorado Springs Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel Colorado Springs

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Colorado Springs?

Embassy Suites by Hilton Colorado Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Colorado Springs?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Colorado Springs on 10 May 2026 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Colorado Springs?

Yep, Embassy Suites by Hilton Colorado Springs has an uncovered self car park with in/out privileges for USD 15.00 per night. A self car park is also available, for a fee.

Does Embassy Suites by Hilton Colorado Springs have a pool?

Embassy Suites by Hilton Colorado Springs has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton Colorado Springs a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Colorado Springs.

Is Embassy Suites by Hilton Colorado Springs family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Colorado Springs is a hit with families.

Does Embassy Suites by Hilton Colorado Springs serve breakfast?

Yeah, our travelers adore the free cooked-to-order brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Colorado Springs?

No, Embassy Suites by Hilton Colorado Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Colorado Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Colorado Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Colorado Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the breakfast was elite. Great stay!
Stayed 2 nights in Jan 2026

2/10 Terrible

Luke

Stayed 2 nights in Jan 2026

2/10 Terrible

Renee

Stayed 1 night in Jan 2026

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and very clean. The bar, dining area, and over of the hotel was very clean. The staff was very kind and friendly. Definitely no complaints at this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and courteous. They made recomendations of places to visit and watch the football games. They aslo let us see the room before we were assigned to it. We will stay there again of future trips.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Stayed 2 nights in Jan 2026

6/10 Okay

Bianca

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room smelled weird, staff was great and overall stay was good but not up to usual embassy suites standards. If your thinking of staying here I would recommend the BEST WESTERN PLUS across the street it is much nicer, cleaner, smells great and overall just a better experience I stayed at embassy two nights and BW 1 night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachelle

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the freshly made omelets, the other food was okay but it wasn't very hot in the chafing dishes. Some silverware was still dirty when it came out of the dishwasher and the plates were ice cold
Stayed 2 nights in Jan 2026

10/10 Excellent

Joesef

Stayed 6 nights in Dec 2025

10/10 Excellent

Jovan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros :Room was clean and spacious breakfast was awesome me and my grandson really enjoyed the pool happy hour was a plus definitely will stay here again . Con : the atrium was so cold but two coils were out so that couldn’t be avoided
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuneisy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very clean , modern and luxurious , wonderful free breakfast, spacious and renowned rooms, great staff, nothing negative to say… 100% recommended…
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen, Eagan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful & friendly at check-in and at the bar for Happy Hour. I really enjoyed the Happy Hour, what a nice perk! The breakfast was excellent (although you could use more ceramic bowls, instead of plastic).
Stayed 1 night in Jan 2026

10/10 Excellent

GLORIA

Liked: Cleanliness, property conditions & facilities
Yes everything good
Stayed 4 nights in Dec 2025

8/10 Good

Alexandro

Travelled with family
Liked: Cleanliness, amenities
Solid room, great breakfast but only two elevators were working for the entire building.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melinda

Stayed 2 nights in Dec 2025

8/10 Good

Robert, Loveland

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was really wonderful! Still a little work to be done to keep the hotel updated and fresh but they're on their way. Restaurant was very reasonable and had some good food.
Stayed 3 nights in Dec 2025

2/10 Terrible

Veronica, Houston

Stayed 7 nights in Dec 2025

6/10 Okay

Songtree

Disliked: Staff & service, property conditions & facilities
It was cool they had an omelet station bit they were out of key ingredients. No cups for drinks and it was cold and short staffed.
Stayed 1 night in Dec 2025

6/10 Okay

Genaro

Stayed 4 nights in Dec 2025

4/10 Poor

Queosha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms need major updating along with the linens. The windows are paper thin it was freezing it ac unit keep shutting down outlets for charges are slow and only one worked I will be applying for a refund.. was but a good family Christmas trip in either rooms I had.
Peeling furniture
Dirty carpet
Broken wood
Stayed 5 nights in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities
Great breakfast and managers reception. Clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities
The room was clean, the staff went over and above and the views were great
Stayed 3 nights in Dec 2025

2/10 Terrible

Sandra

Travelled with partner
No silverware or plates to eat breakfast with! Long lines … food buffet terrible… very disappointing…
Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were not prepared for the number of people staying….No coffee, bowls, cups, out of food. We had no hot water when we needed it to get around before dinner. The shower leaked and had to listen to dripping water. There were no cords to the phones so couldn’t just call front desk. Could not connect to the internet. Not what was expected for the price!
Stayed 1 night in Dec 2025