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4.5 out of 5

"This place was super clean. A for cleanliness. Although the place is a bit dated, the staff make it up with their friendliness. The only thing I miss ... " More

By a verified traveller on Fri 22 Jan 2021

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Hotel Description

At Smugglers on the Beach you'll be 2.6 km (1.6 mi) from Big Banana Fun Park and 2.3 km (1.4 mi) from Solitary Island Aquarium. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is individually decorated and features an LCD TV with digital channels, along with a balcony or patio, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a coffee/tea maker, and a hair dryer are also available.

Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to golf lessons. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star Korora property, you'll be 2.9 km (1.8 mi) from Little Diggers Beach and 3.4 km (2.1 mi) from Diggers Beach.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$169* Per night/room 8 Feb. - 9 Feb.

Two Bedroom Spa Apartment

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Three Bedroom Spa Apartment

Bed Count 3 Full Beds Maximum Occupancy 8 Max

Smugglers on the Beach ratings based on 290 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Smugglers on the Beach

Everyone (122) Couples (81) Family (87)
5 out of 5
This place was super clean. A for cleanliness. Although the place is a bit dated, the staff make it up with their friendliness. The only thing I missed was an on-site gym. Would stay here again though👍

Posted by , from Sydney Australia on 22 Jan. 2021

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5 out of 5
Very nice and big apartment needed to be more cleaner overall very good holiday

Posted by , from Kingswood NSW on 1 Jan. 2021

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Comment from Hotel Management

3 Jan. 2021 by Smugglers on the Beach

Hi Andrew, thanks for your review. I'm sorry you did not let us know about any issues during your stay as we would have been happy to assist. All the best.

5 out of 5
The stuff are very friendly and the apparent was so clean and beautiful so close to everything i would highly recommend

Posted by on 22 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by Smugglers on the Beach

Thank you for taking the time to let us know how much you enjoyed your stay at Smugglers. Have a lovely Christmas and we hope to see you again soon.

5 out of 5
Well appointed apartment with everything you need. Right on the beach and quiet location.

Posted by on 15 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by Smugglers on the Beach

Thank you for taking the time to give us feedback about your stay. We are glad to hear you enjoyed it at Smugglers. We hope you come back soon.

2 out of 5
We where disappointed on our stay thought we get what the photos showed but got old 1980/1990’s unit that needed a lot of work. And you cannot see the absolutely beach front (close but can’t see it)anyway back to the unit faulty switch in bedroom faulty hairdryer crack in basin ( I’m sure they is some kind of germs in that)paint coming off wall roach in sliders floor no fan in bedroom hot over night soap/wall soap dispenser don’t think that they are a good idea in a crisis where we are meant to have single use not mopped,the only thing that is ok is the size

Posted by on 2 Dec. 2020

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Comment from Hotel Management

3 Dec. 2020 by Smugglers on the Beach

We are sorry we failed to meet your expectations for your stay. We are aware of the cracked vanity in the apartment and have had two tradesmen attend. However, due to the time of year and stock availability the installation of a new vanity is taking longer than expected. We encourage all our guests who encounter any problems during their stay to please contact us at reception so we can endeavor to rectify any issues as they arise.

5 out of 5
The room was spacious and well set up as well as very clean. It was nice to wake up to hear & smell the ocean that was only a short walk away

Posted by , from Tamworth on 10 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Smugglers on the Beach

Thanks Janeen, we are so pleased you enjoyed your stay with us. We hope to see you back at Smugglers soon!

5 out of 5
Had a great, relaxed stay for our family with a toddler and an infant. Beach is close, which is great for walks, and it is in a nice and quiet area.

Posted by on 10 Aug. 2020

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Comment from Hotel Management

13 Aug. 2020 by Smugglers on the Beach

Thank you for letting us know about your stay and we are happy to hear your family had a great time! We hope to see you back again soon.

5 out of 5
Perfect location quiet area and right on the beach. The apartments are spacious and clean and just make you feel at home while being away from home. So close to Coffs without being right in the middle of everything. Late check in process simple and easy.

Posted by , from East Maitland on 30 Jul. 2020

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Comment from Hotel Management

30 Jul. 2020 by Smugglers on the Beach

Thanks for taking the time to leave us such a lovely review Emma! We are so happy to hear you had a great time while you were here and we hope to see you back again soon. Thank you.

4 out of 5

Posted by on 25 Jul. 2020

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Comment from Hotel Management

13 Aug. 2020 by Smugglers on the Beach

Thanks for your rating!

5 out of 5
Close to the beach, can hear waves from the balcony.

Posted by , from Sydney on 12 Apr. 2020

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Comment from Hotel Management

13 Apr. 2020 by Sue

Thank you Sak. Look forward to seeing you again sometime in the future.

Property Features

Smugglers on the Beach offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at Smugglers on the Beach. Self parking is free. Smoking is allowed in designated areas at this 4-star Coffs Harbour apartment.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coffs Harbour, NSW (CFS) (9.7 km / 6 mi)
  • Train station: Coffs Harbour Station (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Smugglers on the Beach offers 16 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 48-inch LCD televisions come with digital channels.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • Living room
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 1:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 1:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cribs (infant beds) are available for AUD 20 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smugglers Apartment
  • Smugglers Apartment Beach
  • Smugglers Beach Apartment Korora
  • Smugglers Beach Korora
  • Smugglers on the Beach Korora
  • Smugglers on the Beach Apartment
  • Smugglers on the Beach Apartment Korora

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.