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4.2 out of 5

"comfortable beds, clean rooms, spacious, quiet, easy check in and out " More

By a verified traveller on Sun 04 Apr 2021

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Hotel Description

The Big Windmill puts you in the center of Coffs Harbour, 1.7 km (1.1 mi) from Coffs Harbour Golf Club and 4.9 km (3.1 mi) from Dolphin Marine Magic. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with cable channels, and all 39 soundproofed rooms feature free WiFi, coffee/tea makers, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. Irons/ironing boards, desks, and free toiletries are also available.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include coffee/tea in a common area, laundry facilities, and a microwave in a common area. There's also the convenience of RV/bus/truck parking.

Sights within a 10-minute drive of this 3-star Coffs Harbour motel include Jetty Beach and Coffs Harbour Marina.

Basic Double Room - No Windows, Not Pet Friendly

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$114* Per night/room 16 Jun. - 17 Jun.

Executive Queen Room (Accessible) - Pet friendly

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Family Room - Not Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Two Bedroom Family Room (Spa) - Not pet friendly

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Apartment, Not Pet Friendly

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive King Room - Not Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Big Windmill ratings based on 391 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Big Windmill

Everyone (223) Couples (60) Business (1) Family (98) Other (2)
4 out of 5

Posted by on 28 May 2021

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5 out of 5
comfortable beds, clean rooms, spacious, quiet, easy check in and out

Posted by on 4 Apr. 2021

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3 out of 5
Arrived late, restaurant (?) closed, asked about breakfast, “too late” she cried. “Breakfast orders close at 7.00.pm”. Surely they could have provided a simple continental breakfast at short notice!

Posted by on 22 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by manager

Thank you for your review, you arrived 1hour after the office normally is closed i was waiting in the office as a courtesy due to the weather and you not advising you would be after hours. Our restaurant is advertised as closed on Sundays on this web site and breakfast orders need to be in by 7pm if you had called to advise us of your very late arrival we could have discussed these issues.

3 out of 5
Easy to get to when one is on the go, only it is a bit far to a place to eat when the local was closed on Sunday

Posted by on 22 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by manager

Thank you for taking the time to leave us a review, we have the restaurant listed on this site as closed on Sundays. it is open the other 6 days a week for room service.

2 out of 5
First room shown was right on the highway with the noise you would expect from a room located there. Change of room organised to a Family room (for 2 pax)at an extra $35, which was very run down. Shower took over 5 minutes to heat up and had very little pressure. Room was clean but very tired

Posted by on 16 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by manager

Hi you actually booked into a room with 1 bed (our most budget of all our rooms) for 4 guests we offered you another room for $35 instead of our advertised rate of $50 ($25 per guest). We thank you for writing this review because the water pressure issue we have never had before and have found a water leak which has now been resolved.

5 out of 5
Great stop for business and leisure the pool is located at your door step

Posted by on 5 Mar. 2021

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Comment from Hotel Management

5 Mar. 2021 by manager

Thank you Anonymous for the perfect review. We hope you stay again soon.

4 out of 5
The Windmill was great especially that it accommodated our beautiful dog too.

Posted by on 25 Feb. 2021

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Comment from Hotel Management

5 Mar. 2021 by manager

Thank you for your wonderful review, I hope you were able to get in some time at the dog park across the road.

2 out of 5
Sugar and soap were not available on day one, spoke to reception twice to remind them. Our room was serviced the first day but not the second.

Posted by on 14 Feb. 2021

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Comment from Hotel Management

2 Apr. 2021 by manager

Thank you for taking the time to write us a review. all you have said is correct. You did stay over an event weekend and the housekeepers did forget the soap in your room. It should not happen and almost never dose. Our housekeepers take pride in there work and this shows in our rooms. in response to your room not being serviced the second day our housekeepers write the time they come across a do not disturb sign on a room. if removed after and they have left for the day unfortunately we dont enter the room.

4 out of 5

Posted by on 4 Feb. 2021

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Comment from Hotel Management

5 Mar. 2021 by manager

thank you for the great review Jenny

4 out of 5
The place was clean and easily accessible via the highway.

Posted by , from Austral on 6 Jan. 2021

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Renovations + Closures

The following facilities are closed on Sunday:

  • Restaurant

Property Features

There's a restaurant on site. Public spaces have free WiFi. The Big Windmill offers its guests a waterslide and an outdoor pool. The business-friendly The Big Windmill also features barbecue grills, a garden, and a picnic area. Self parking is free. This 3-star Coffs Harbour motel is smoke free.

  • 1 floor
  • 39 guestrooms or units
  • Built in 1968
  • Dining venue
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Coffs Harbour, NSW (CFS) (5.1 km / 3.2 mi)
  • Train station: Coffs Harbour Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

The Big Windmill offers 39 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels. This Coffs Harbour motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service only - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9:00 PM
  • Sunday - Sunday: 8:00 AM - 8:00 PM
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Please note that reception hours on public holidays are from 7 AM to 6 PM.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9:00 PM
  • Sunday - Sunday: 8:00 AM - 8:00 PM
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Windmill
  • Comfort Inn Big Windmill
  • Comfort Inn Big Windmill Coffs Harbour
  • Comfort Inn Big Windmill Motel
  • Comfort Inn Big Windmill Motel Coffs Harbour
  • Comfort Inn Coffs Harbour
  • Coffs Harbour Comfort Inn
  • Big Windmill Motel Coffs Harbour
  • Big Windmill Motel
  • Big Windmill Coffs Harbour
  • The Big Windmill Motel
  • The Big Windmill Coffs Harbour
  • The Big Windmill Motel Coffs Harbour

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.