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4.1 out of 5

"Room was made up but cups were not washed up and biscuits were not replaced " More

By a verified traveller on Mon 10 Jan 2022

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Hotel Description

Best Western Zebra Motel puts you in the center of Coffs Harbour, 3.8 km (2.3 mi) from Coffs Harbour Marina and 3.8 km (2.4 mi) from Jetty Beach. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy digital TV, coffee/tea makers, and free newspapers, featured in all 46 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Free bottled water, hair dryers, and phones are also available.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.

With a stay at this 3.5-star Coffs Harbour hotel, you'll be 3.9 km (2.4 mi) from Park Beach and 4.2 km (2.6 mi) from Big Banana Fun Park.

Deluxe Room, 1 Queen Bed, Non Smoking (Not Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145* Per night/room 20 Feb. - 21 Feb.

Executive Room, Multiple Beds, Non Smoking (1 Queen & 1 Single, Not Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking (Not Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking (Not Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking (Not Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Zebra Motel ratings based on 174 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Zebra Motel

Everyone (103) Couples (27) Business (1) Family (28)
4 out of 5
Room was made up but cups were not washed up and biscuits were not replaced

Posted by on 10 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by BWZM

Hi Karyn Thank you for taking the time to provide feedback on your recent stay with us. We do apologise if some aspects of your stay did not meet your expectations, we have shared your feedback with the team. Thank you again. regards The Zebra

4 out of 5
Comfortable and clean with plenty of room in the motel room. Good facilities and able to make toast and tea with crockery and cutlery also provided. Great rain shower and modern bathroom.

Posted by on 7 Jan. 2022

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Comment from Hotel Management

8 Jan. 2022 by BWZM

Hi Lesley Thanks for the great review. We hope to see you again one day. regards The Zebra

4 out of 5
It was a nice motel, very clean. A nice pool. Good location. Will come again

Posted by on 27 Dec. 2021

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Comment from Hotel Management

29 Dec. 2021 by BWZM

Hi Nisreen Thanks for providing feedback on your recent stay with us here at the Zebra Motel. We do hope to see you again in the not to distant future. regards The Zebra

4 out of 5
We stayed for a one night stop over on our way to QLD. Rooms were clean and fairly modern. The beds were comfy and the shower had nice pressure. We would stay again

Posted by on 27 Dec. 2021

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Comment from Hotel Management

29 Dec. 2021 by BWZM

Hi Leon Thanks for providing feedback on your recent stay with us here at the Zebra Motel. We will share your comments with the team. See you again! regards The Zebra

5 out of 5
Zebra has had a good reputation in Coffs for many years. Staff very friendly and respectful

Posted by on 22 Nov. 2021

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Comment from Hotel Management

27 Nov. 2021 by BWZM

Hi Trevor Thanks for the great review and comments. We hope to see you again very soon!! regards The Zebra

5 out of 5
Very friendly reception. Easy check in. Upgraded our room to accommodate my family. Clean and spacious room, comfy beds. Walking distance to CBD. Was a perfect combination. Very happy and would most definitely stay here again.

Posted by on 19 Sep. 2021

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Comment from Hotel Management

3 Oct. 2021 by BWZM

Hi Kylie Thanks for the great review. We look forward to seeing you again in the not to distant future. Stay Safe! Regards The Zebra

4 out of 5

Posted by on 22 Jun. 2021

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Comment from Hotel Management

7 Jul. 2021 by Zebra

Hi Thanks for the review. regards The Zebra

4 out of 5
Very good friendly staff

Posted by on 13 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by BWZM

Thank you for the great review. We hope to see you again soon.

5 out of 5
Great service

Posted by on 20 May 2021

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Comment from Hotel Management

22 May 2021 by Josh

Dear Anonymous. Thanks for taking the time for leaving your review of your recent stay with us. It was our pleasure to have hosted your stay and it's great to read that you had too. We hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels.

4 out of 5

Posted by on 10 May 2021

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Comment from Hotel Management

22 May 2021 by Josh

Dear Anonymous. Thanks for taking the time for leaving your review of your recent stay with us. It was our pleasure to have hosted your stay and it's great to read that you had too. We hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels.

About the Best Western Zebra Motel

Location 27 Grafton St, Coffs Harbour, NSW 2450

Property Features

Best Western Zebra Motel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Best Western Zebra Motel also features a terrace, a garden, and laundry facilities. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available. This 3.5-star Coffs Harbour hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Coffs Harbour Station (3.1 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Zebra Motel offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature premium bedding. 30-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Coffs Harbour hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.

Best Western Zebra Motel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 30 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Pet fee: AUD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: AUD 100 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Zebra
  • BEST WESTERN Zebra Coffs Harbour
  • BEST WESTERN Zebra Motel
  • BEST WESTERN Zebra Motel Coffs Harbour
  • Zebra Motel
  • Best Western Coffs Harbour
  • Coffs Harbour Best Western
  • Best Western Zebra Motel Hotel
  • Best Western Zebra Motel Coffs Harbour
  • Best Western Zebra Motel Hotel Coffs Harbour

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.