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4.1 out of 5

"Very good friendly staff " More

By a verified traveller on Sun 13 Jun 2021

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Hotel Description

Best Western Zebra Motel places you in the center of Coffs Harbour, within just a 15-minute stroll of Coffs Central and Coffs Harbour Regional Gallery. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy digital TV, coffee/tea makers, and free newspapers, featured in all 46 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Free bottled water, hair dryers, and phones are also available.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Coffs Harbour hotel, you'll be 4.1 km (2.6 mi) from Big Banana Fun Park.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$140* Per night/room 11 Jul. - 12 Jul.

Executive Room, Multiple Beds, Non Smoking (1 Queen & 1 Single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Zebra Motel ratings based on 167 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Zebra Motel

Everyone (102) Couples (26) Business (1) Family (27)
4 out of 5
Very good friendly staff

Posted by on 13 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by BWZM

Thank you for the great review. We hope to see you again soon.

5 out of 5
Great service

Posted by on 20 May 2021

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Comment from Hotel Management

22 May 2021 by Josh

Dear Anonymous. Thanks for taking the time for leaving your review of your recent stay with us. It was our pleasure to have hosted your stay and it's great to read that you had too. We hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels.

4 out of 5

Posted by on 10 May 2021

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Comment from Hotel Management

22 May 2021 by Josh

Dear Anonymous. Thanks for taking the time for leaving your review of your recent stay with us. It was our pleasure to have hosted your stay and it's great to read that you had too. We hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels.

3 out of 5
It’s a functional clean place to stay. A bit of road and quest noise. A little expensive.

Posted by on 22 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Josh

Dear Anonymous. Thanks for taking the time to leave your review of your recent stay with us. It was our pleasure to have hosted your stay. Thank you for taking the time to compliment our cleaning standard. Our guests comfort during their stay is our upmost priority and it's great to read that the hard work is paying off. We hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels

3 out of 5

Posted by on 18 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Josh

Dear Anonymous. Thanks for taking the time to leave your review of your recent stay with us. It was our pleasure to have hosted your stay during your trip. We hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels

2 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Josh

Dear Anonymous. Thanks for taking the time to leave your review of your recent stay with us. We're truly sorry that you did not enjoy your stay with us. We encourage you to contact our property directly to let us know any issues that you may have had during your stay so that we can investigate and resolve them. We most sincerely hope that you might choose to stay with us again where we hope to meet if not exceed your expectations of a great nights rest. Until then happy and safe travels.

5 out of 5
New to Best Western, I'm now a fan. And they are eco-friendly!

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Josh

Dear Anonymous. Thanks for taking the time to leave your review of your recent stay with us. It was our absolute pleasure to have hosted your stay and we couldn't be happier to read that you really enjoyed yourself while you where here. We are trying everything we can to be as environmentally conscious as we can through out our hotel and we couldn't be happier to know the hard work is paying off. We sincerely hope that you might choose to stay with us again on your next trip through Coffs Harbour. Until then happy and safe travels

4 out of 5
Everything was excellent except parking. Fortunately staff assisted.

Posted by on 11 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by Josh

Dear Anonymous. Thanks for taking the time to leave your review of your recent stay with us. It was our absolute pleasure to have hosted your stay. It's great to read that our staff's performance left a great impression upon you. Our staff work extremely hard to ensure we're providing a quality service at a great rate. We hope that we might be able to host your stay again in the future on your next trip through Coffs Harbour. Until then happy and safe travels

5 out of 5
Close to the highway but still quiet, the shower is great!

Posted by on 6 Mar. 2021

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Comment from Hotel Management

11 Mar. 2021 by Addy

Thanks for taking the time to leave your review of your recent stay with us. It was our pleasure to have hosted your stay and we couldn't be happier to read that you also really enjoyed your time here. We really do look forward to hosting you again on your next trip through Coffs Harbour. Until then happy and safe travels.

5 out of 5
Handy to Highway. Easy rear access to town.Staff support for any requirements.

Posted by on 22 Feb. 2021

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About the Best Western Zebra Motel

Location 27 Grafton St, Coffs Harbour, NSW 2450

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Best Western Zebra Motel. Free self parking is available. You'll have access to the outdoor pool and health club at a partner property. This 3.5-star Coffs Harbour hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Coffs Harbour, NSW (CFS) (3.9 km / 2.4 mi)
  • Train station: Coffs Harbour Station (3.1 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Zebra Motel offers 46 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Coffs Harbour hotel provides complimentary wired and wireless Internet access. 30-inch LCD televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.

Best Western Zebra Motel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Late check-out fee: AUD 100 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Zebra
  • BEST WESTERN Zebra Coffs Harbour
  • BEST WESTERN Zebra Motel
  • BEST WESTERN Zebra Motel Coffs Harbour
  • Zebra Motel
  • Best Western Coffs Harbour
  • Coffs Harbour Best Western
  • Best Western Zebra Motel Hotel
  • Best Western Zebra Motel Coffs Harbour
  • Best Western Zebra Motel Hotel Coffs Harbour

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.