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4.3 out of 5

"Friendly reception, clean units, restaurant onsite, entry to driveway difficult for low vehicles " More

By a verified traveller on Sun 27 Jun 2021

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Hotel Description

Quality Hotel City Centre places you in the center of Coffs Harbour, within just a 15-minute stroll of Coffs Central and Coffs Harbour Court House. Highlights at this hotel include an outdoor swimming pool, free self parking, and a 24-hour fitness center.

You can enjoy LCD TVs with digital channels, and all 53 soundproofed rooms feature free WiFi, sitting areas, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and designer toiletries. Free local calls, hair dryers, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and childcare. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 3.5-star Coffs Harbour hotel include Coffs Harbour Golf Club and Coffs Harbour Regional Gallery.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163* Per night/room 17 Sep. - 18 Sep.

King Suite - Spa Bath

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio Room - One Queen, Single & Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Apartment - Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room - Queen & Single Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quality Hotel City Centre ratings based on 309 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Hotel City Centre

Everyone (162) Couples (75) Business (2) Family (65)
4 out of 5
Friendly reception, clean units, restaurant onsite, entry to driveway difficult for low vehicles

Posted by on 27 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Management and Staff

Thank you for your review. We are please you were happy with your stay and hope to welcome you back for another stay.

5 out of 5
Staff were lovely and the room was comfortable and clean

Posted by on 15 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Management and Staff

Thank you for your reveiw. We are pleased to hear you enjoyed your stay and hope to welcome you for another stay.

3 out of 5
The food was below average & unnecessarily over prised

Posted by on 24 Mar. 2021

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Comment from Hotel Management

24 Mar. 2021 by Management and Staff

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on 5 Mar. 2021

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Comment from Hotel Management

15 Mar. 2021 by Management and Staff

Thankyou for taking the time to review our property.

4 out of 5

Posted by on 28 Jan. 2021

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Comment from Hotel Management

7 Feb. 2021 by Management and staff

THankyou for taking the time to review our property.

5 out of 5
Great place to stay. Handy location for north / south bound trips, friendly staff, nice clean facilities and easy access around Coffs

Posted by , from Sydney, NSW on 26 Jan. 2021

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Comment from Hotel Management

27 Jan. 2021 by Management and Staff

Thank you Jaimie for taking the time to review our property. We are glad to hear you had a positive experience with us. We hope we can welcome you back in the future.

4 out of 5
Lovely place to stay, friendly staff, great food. Would be good if they had a few more things in the kitchenette. Would stay there again ☺️

Posted by on 25 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Management and Staff

Thank you for your review. We are pleased to hear you enjoyed your stay and hope to welcome you back for another stay.

4 out of 5

Posted by on 25 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by Management and Staff

We are glad you enjoyed your stay. We hope to welcome you back.

4 out of 5
This place was clean and tidy and a fair price. The staff were friendly and helpful.

Posted by , from Blue Mountains on 22 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Management

Thankyou for taking the time to review our property. We hope to welcome you back again soon.

4 out of 5
I liked that the parking was close to our room, was quite convenient. The staff were very friendly and helpful. The pool was a little small and it had a lot of leaves and dirt in it, but it was windy at times and rained on and off. The toilet paper could be a little better quality and our toilet seat moved a lot. The floor/carpet did not look visibly dirty but my daughters feet became dirty after walking bare footed on it for 10 mins and was dirty. We then wore thongs the whole time there.

Posted by on 22 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Management and Staff

THankyou for taking the time to review our property. We value your feedback greatly and wish to use this to improve our offerings. We hope we are able to welcome you back once again.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Hotel City Centre offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. The business-friendly Quality Hotel City Centre also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Coffs Harbour hotel.

  • 53 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Coffs Harbour Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Quality Hotel City Centre offers 53 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 for adults, AUD 5 and AUD 25 for children (approximately)
  • Crib (infant bed) fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality City Centre Coffs Harbour
  • Quality Inn City Centre
  • Quality Inn City Centre Coffs Harbour
  • Quality Inn City Centre
  • Quality City Coffs Harbour
  • Quality Hotel City Centre Hotel
  • Quality Hotel City Centre Coffs Harbour
  • Quality Hotel City Centre Hotel Coffs Harbour
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.