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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Suite, 1 King Bed (Whirlpool)
Exterior
Exterior
Property amenity
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$183
includes taxes & fees
18 Apr - 19 Apr

Explore the area

View map
5171 Brecksville Road, Richfield, OH, 44286
  • Place, Cuyahoga Valley National Park
    ‪4 min drive‬
  • Place, Sleepy Hollow Golf Course
    ‪4 min drive‬
  • Place, Boston Mills Ski Resort
    ‪5 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Richfield

At Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG you'll be 4.4 km (2.8 mi) from Cuyahoga Valley National Park and 3.5 km (2.2 mi) from Sleepy Hollow Golf Course. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 30-minute drive of this Richfield hotel include MGM Northfield Park and Cleveland Metroparks Zoo.

What's nearby

  • Cuyahoga Valley National Park - 4 min drive - 4.3 km
  • Sleepy Hollow Golf Course - 4 min drive - 4.2 km
  • Blue Hen Falls - 4 min drive - 7.1 km
  • Cuyahoga River - 5 min drive - 8.2 km
  • Boston Mills Ski Resort - 5 min drive - 8.5 km

Getting around

  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Starbucks - ‬24 min drive
  • ‪Michael Angelo's Winery - ‬9 min drive
  • ‪Wendy's - ‬4 min walk

About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richfield hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers 67 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG on 18 Apr 2026 start from AU$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Yep, Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG have a pool?

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG has an indoor pool.

Is Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG serve breakfast?

You bet, our travelers love the free buffet breakfast here! Offered daily between 6 AM and 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

No, Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
It was clean and staff was great!
Stayed 1 night in Jan 2026

8/10 Good

Brian

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Dec 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, we stayed in the jacuzzi sweet directly under the stairs! It was the night before New Year’s Eve can you imagine the noise from the steps? We almost left so many times but would have just spend more money on another room.
Stayed 1 night in Dec 2025

4/10 Poor

Jill

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am not a picky traveler and I hate leaving bad reviews, especially at a place where the staff was so friendly. But this hotel was just bad overall. The elevator was broken so we had to lug bags up to the second floor through a very gross stairwell. There was trash in the stairwell and it looked like vomit stains. It also smelled. Once we got to the room, it was clean and in fine shape but it was so unbelievably hot and we could not sleep until I turned on the air conditioning in the room unit in the middle of the night. Our stay was in winter and it was snowing outside. we went to use the pool and it was the worst hotel pool I have seen. The attached hot tub in particular was in disrepair and had a film over the top of it. The pool itself was too freezing for even my young child who loves swimming to get in. It desperately needed cleaning. The staff was so nice and friendly so I feel bad writing this but this could just not overcome the issues. On the bright side, my kid really enjoyed breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

6/10 Okay

Jacob

Disliked: Property conditions & facilities
Elevator was out of order so had to lug our luggage (ha) up 2 flights of stairs and down. Rooms were mostly clean but needed some work and also needed some repairs.
Stayed 1 night in Jan 2026

6/10 Okay

Charles

Liked: Cleanliness, staff & service, amenities
1. Blood was on my pillow. Found out just before I laid down. My fiancee asked me if I was bleeding and I said know and after checking the blood wasn’t from me so I notified front desk and I was given a new pillow case. . 2 There was no more food after 8:30 am because to many people was eating food and not enough for people that didn’t bring extra people with them.
Stayed 1 night in Dec 2025

8/10 Good

JENNIFER, Ellicott City

Travelled with partner
Liked: Cleanliness, staff & service
Would have given a higher review but room was on the fourth floor and the elevator was out of service.
Stayed 1 night in Dec 2025

6/10 Okay

Nathan

Stayed 1 night in Dec 2025

4/10 Poor

Regina

Stayed 1 night in Dec 2025

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Elevator not working Hotel needs a lot of repair Pool very cold Hot tub cloudy Shower handle loose hard to turn water on/off Broken lights in room
Stayed 6 nights in Dec 2025

4/10 Poor

Jim

Disliked: Cleanliness, property conditions & facilities
The room they had for me was on the 4th floor, elevator was broke. They found a room on the first floor but we had to wait. When we pulled into the parking lot we noticed trash all over the parking lot, we almost left. Won’t go back
Stayed 1 night in Dec 2025

10/10 Excellent

Balvinder

Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
The room and breakfast were fine. The elevator was broken, which happens I suppose, but annoying because I was on the 3rd floor. Compounding my annoyance, my first set of keys didn't work. To his credit, the night manager brought the replacements up to me, rather than making me hump my self and my baggage back down and up again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Sudhir

Stayed 1 night in Dec 2025

6/10 Okay

Jason

Liked: Cleanliness, amenities
Disliked: Staff & service
Room and Breakfast was great, elevator was down. A 4 story hotel should have 24/7 repair service and they should not give out 4 th floor rooms until all the lower floors are full.
Stayed 1 night in Dec 2025

10/10 Excellent

Yakub

Stayed 1 night in Dec 2025

6/10 Okay

Jerzy

Stayed 1 night in Dec 2025

6/10 Okay

Julie

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, staff was friendly and helpful, bed was comfy, room and bathroom was very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Jayne

Stayed 1 night in Nov 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities
Lobby smelled like something died
Stayed 3 nights in Nov 2025