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Great Smokies Inn Cherokee

2.5 star property
Riverwalk hotel with seasonal outdoor pool and 24-hour front desk

Photo gallery for Great Smokies Inn Cherokee

Lobby sitting area
Exterior
Terrace/patio
Coffee service
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1636 Acquoni Rd, Cherokee, NC, 28719
  • Place, Smokey Mountain Gold & Ruby Mine
    ‪15 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪2 min drive‬
  • Place, Cherokee Welcome Center
    ‪2 min drive‬

Room options

View all photos for One king bed non smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One king bed non smoking

9.0 out of 10
Wonderful
(106 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen beds non smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Two queen beds non smoking

9.2 out of 10
Wonderful
(301 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking

9.2 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

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Exterior

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About the area

Cherokee

At Great Smokies Inn Cherokee you'll be 1.5 km (0.9 mi) from Great Smoky Mountains National Park and 5 km (3.1 mi) from Harrahs Cherokee Casino. Highlights at this hotel include free in-room WiFi. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .With a stay at this Downtown Cherokee hotel, you'll be 20.5 km (12.7 mi) from Great Smoky Mountains Railroad.

What's nearby

  • Smokey Mountain Gold & Ruby Mine - 15 min walk - 1.3 km
  • Museum of the Cherokee Indian - 2 min drive - 1.7 km
  • Oconaluftee Islands Park - 2 min drive - 1.7 km
  • Cherokee Welcome Center - 2 min drive - 2.0 km
  • Unto These Hills Outdoor Drama - 3 min drive - 2.4 km

Getting around

  • Asheville Regional Airport (AVL) - 75 min drive

Restaurants

  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬7 min drive
  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬6 min drive
  • ‪Granny's Kitchen - ‬7 min drive
  • ‪Noodle Bar - ‬7 min drive
  • ‪Qualla Java Cafe - ‬4 min drive

About this property

Great Smokies Inn Cherokee

Riverwalk hotel with seasonal outdoor pool and 24-hour front desk
Great Smokies Inn Cherokee offers its guests a seasonal outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Great Smokies Inn Cherokee. Free self parking is available.

Smoking is allowed in designated areas at this Cherokee hotel.

  • 151 guestrooms or units
  • 2 levels
  • 4 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Water dispenser
Great Smokies Inn Cherokee offers 151 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

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Cherokee Grand Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,140 reviews
The price is AU$379
includes taxes & fees
28 Nov - 29 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a national park
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 11:00 AM to 10:00 PM
  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Great Smokies Inn Cherokee.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Smokies Inn
Magnuson Great Smokies
Magnuson Hotel Great Smokies
Magnuson Hotel Great Smokies Inn
Magnuson Hotel Smokies Inn
Magnuson Smokies
Smokies
Great Smokies Inn Cherokee
Great Smokies Cherokee
Great Smokies
Great Smokies Inn Cherokee Hotel
Great Smokies Inn Cherokee Cherokee
Great Smokies Inn Cherokee Hotel Cherokee

Frequently asked questions

What is the cancellation policy at Great Smokies Inn Cherokee?

Great Smokies Inn Cherokee offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Great Smokies Inn Cherokee?

Yep, Great Smokies Inn Cherokee has a free self car park.

Does Great Smokies Inn Cherokee have a pool?

Yep, and guests recommend it! Great Smokies Inn Cherokee has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 11:00 AM to 10:00 PM (Seasonal outdoor pool open from June to August).

Is there a free airport shuttle available at Great Smokies Inn Cherokee?

No, Great Smokies Inn Cherokee does not offer an airport shuttle service.

What time are check-in & check-out at Great Smokies Inn Cherokee?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Great Smokies Inn Cherokee?

No, only service animals are allowed.

Great Smokies Inn Cherokee Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1388 out of 1904 reviews
Rating 8 - Good. 395 out of 1904 reviews
Rating 6 - Okay. 78 out of 1904 reviews
Rating 4 - Poor. 20 out of 1904 reviews
Rating 2 - Terrible. 23 out of 1904 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They need new beds, and the pillows are like concrete slabs to sleep on. They don't fluff up at all, and everything feels wet in the room. It's very damp.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Everyone at the front desk were all very nice and welcoming. My sister and i both agreed that our next visit to mom we would stay there. It's in a great location and quiet too
Stayed 3 nights in Aug 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing i didn't like was the room held moisture and the bed felt sticky and my clothes felt wet that i had hanging up with a sticky feeling to them me and my husband laid in each other arms and felt sticky othere than it was clean and quiet stay
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Room comfort

Awesome job

Awesome stay very clean and friendly staff. Sophie and Jenni were da bomb
Stayed 2 nights in Aug 2025

6/10 Okay

jason

Liked: Staff & service
Disliked: Property conditions & facilities
Nice area
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Clean. Great deal. Location is out a couple of miles from the main shopping and restaurant area and casino but very family friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Lula

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been coming for a couple of years now and every time gets better than the last always friendly and always clean me and my family love the picnic area this is our home away from home
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Stayed 3 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff, easy check-in, convenient parking
Stayed 1 night in Aug 2025

8/10 Good

Nick, Elm City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and great rates, would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spotless and very comfortable, with excellent water pressure in the shower. The staff were all so kind and welcoming, which made my stay even better. I didn’t get the chance to try out the pool, but it looked inviting and well kept. My only regret is that I couldn’t stay longer than one night—I’d definitely come back!
Stayed 1 night in Aug 2025

10/10 Excellent

Kelleigh

Liked: Cleanliness, staff & service, property conditions & facilities
This has become my top pick whenever I visit Cherokee—which is several times a year. It’s affordable, clean, convenient and the staff is always great!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Clean rooms!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, and really great for the price!! The outdoor swimming pool was SO nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay. Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Robin T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Staff & service, property conditions & facilities
Had a great time
Stayed 2 nights in Aug 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the casino was just close enough and just far away enough for a break. It’s near cute tourist shops and restaurants. However, for 2 or the 4 nights I was there, a large group of motorcyclists stayed there too and were coming and going at all times of night. They were standing outside my door talking and laughing all night long. Finally at 4am, I opened the door and asked them to be quiet but with such a large group, they couldn’t. If you are going to accommodate just a large group, please put the other guests in a completely different area of the hotel. Not sure I would stay here again given that I didn’t sleep for the last 2 nights.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lukiasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They never disappoint!!!!

My family and i always stay here, the staff is friendly they always have hot coffee and tea waiting....they aim to please. The rooms are clean and the beds are really comfortable.
Stayed 1 night in Aug 2025

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Drove five hours got there at 2:00 had to wait till 3:00 for my room reserved three days earlier and had people driving up and checking in to their rooms in front of me. Finally got a room and then they tell me that room is not ready and gave me another, bed sheets felt wet, i left the room mid morning the next day left a tip for the staff i returned that night the room hadn't been touched, no clean towels, when i left i took the tip i had left with me
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Staff was friendly. And room was perfect. Also in walking distance to stores. Will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

George David

Travelled with family
Liked: Property conditions & facilities
Well maintained and managed property.
Stayed 1 night in Aug 2025