See all properties
Save

Nantahala Village

3.0 star property
Family-friendly hotel with seasonal outdoor pool, near Fontana Lake

Photo gallery for Nantahala Village

Traditional Cabin, 1 King Bed, Non Smoking, Mountain View (23) | Terrace/patio
Exterior
Exterior detail
Dining
Comfort Cabin, 2 Bedrooms, Non Smoking, Mountainside (42) | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
9400 Highway 19 West, Bryson City, NC, 28713
  • Place, Nantahala River
    ‪2 min drive‬
  • Place, Fontana Lake
    ‪3 min drive‬
  • Place, Bryson City Gem Mine
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View (01)

Mountain view

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (01)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View (02)

Standard Room, 1 King Bed, Non Smoking, Pool View (02)

Standard Room, 1 King Bed, Non Smoking, Pool View (02)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin, 1 King Bed, Non Smoking, Mountain View (23)

Traditional Cabin, 1 King Bed, Non Smoking, Mountain View (23)

Traditional Cabin, 1 King Bed, Non Smoking, Mountain View (23)

Highlights

Garden
Porch/lanai
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dining table
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cabin, 2 Bedrooms, Non Smoking, Mountainside (42)

Comfort Cabin, 2 Bedrooms, Non Smoking, Mountainside (42) | Living area

Comfort Cabin, 2 Bedrooms, Non Smoking, Mountainside (42)

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchen
  • Hill view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View (11)

Deluxe Room, 1 King Bed, Non Smoking, Mountain View (11)

Deluxe Room, 1 King Bed, Non Smoking, Mountain View (11)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Garden
Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View (03)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (03)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (03)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View (04)

Standard Room, 1 King Bed, Non Smoking, Pool View (04)

Standard Room, 1 King Bed, Non Smoking, Pool View (04)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (05)

Standard Room, 1 King Bed, Non Smoking, Mountain View (05) | Mountain view

Standard Room, 1 King Bed, Non Smoking, Mountain View (05)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View (06)

Standard Room, 1 King Bed, Non Smoking, Pool View (06)

Standard Room, 1 King Bed, Non Smoking, Pool View (06)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View (07)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (07)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (07)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View (08)

Standard Room, 1 King Bed, Non Smoking, Pool View (08)

Standard Room, 1 King Bed, Non Smoking, Pool View (08)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View (09)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (09)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (09)

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View (10)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (10)

Standard Room, 2 Queen Beds, Non Smoking, Mountain View (10)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Garden
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Cabin (Historic Cabin 34)

Premium Cabin (Historic Cabin 34)

Premium Cabin (Historic Cabin 34)

Highlights

Garden
Porch/lanai
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About the area

Bryson City

A family-friendly stay in Bryson City awaits you at Nantahala Village. You'll be 2.6 km (1.6 mi) from Fontana Lake and 16.5 km (10.3 mi) from Great Smoky Mountains Railroad. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Tommy's Paradise is the hotel's own bar. Enjoy the gym, outdoor tennis court, karaoke and seasonal outdoor swimming pool. Added amenities include coffee/tea in a common area, a business centre and a games room. .Places within a 30-minute drive of this 3-property class Bryson City hotel include Nantahala Brewing Company and Great Smoky Mountains National Park.

What's nearby

  • Nantahala River - 2 min drive - 1.7 km
  • Fontana Lake - 3 min drive - 3.1 km
  • Bryson City Gem Mine - 6 min drive - 5.0 km
  • Swain County Park - 6 min drive - 3.8 km
  • Pincu Pottery - 7 min drive - 8.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 125 min drive

Restaurants

  • ‪River's End Restaurant - ‬5 min drive
  • ‪Big Wesser BBQ & Brew - ‬5 min drive
  • ‪Cardinal Coffee - ‬1 min drive
  • ‪Kallistos - ‬2 min walk
  • ‪Slow Joe's - ‬5 min drive

About this property

Nantahala Village

Family-friendly hotel with seasonal outdoor pool, near Fontana Lake
Nantahala Village offers its guests a seasonal outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1050 square feet (98 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Nantahala Village. Self parking is free.

This 3-star Bryson City hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • 1050 sq ft of conference space
  • 98 sq. m of conference space
  • Built in 1948
  • Karaoke
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Nantahala Village offers 33 air-conditioned accommodations, with an iron/ironing board. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property grounds
Two Rivers Lodge
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 89 reviews
The price is AU$100
includes taxes & fees
9 Feb - 10 Feb
Two Rivers Lodge

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tommy's Paradise

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Evening entertainment
  • Fishing
  • Foosball table
  • Games
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 1,050 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1948
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, December, November and October:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Swimming pool
The following facilities are closed for Christmas Eve and Christmas Day:
  • Front desk

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 5 per cent of room rate
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night
  • Firewood fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nantahala Village
Nantahala Village Bryson City
Nantahala Village Hotel
Nantahala Village Hotel Bryson City
Nantahala Village Resort And Spa
Nantahala Village Resort And Spa
Nantahala Village Hotel
Nantahala Village Bryson City
Nantahala Village Hotel Bryson City

Frequently asked questions

Is parking available at Nantahala Village?

Yep, Nantahala Village has a free self car park.

Does Nantahala Village have a pool?

Nantahala Village has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 10:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

Is Nantahala Village family-friendly?

You bet! With amenities such as an arcade, a charcoal grill and a picnic area, it's no surprise that Nantahala Village is a hit with families.

Is there a free airport shuttle available at Nantahala Village?

No, Nantahala Village does not offer an airport shuttle service.

Is there a bar or restaurant at Nantahala Village?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Nantahala Village?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Nantahala Village?

No, only service animals are allowed.

Nantahala Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 999 reviews
Rating 8 - Good. 216 out of 999 reviews
Rating 6 - Okay. 107 out of 999 reviews
Rating 4 - Poor. 83 out of 999 reviews
Rating 2 - Terrible. 46 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, but don't think there is elevator to 2nd floor rooms. Nice atmosphere though.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful resort. I will stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late in the season. Room was clean. Inn was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patty

Stayed 1 night in Oct 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't use the bar
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfectly located for mountain attractions and near to Bryson City for restaurants and bars. The room was comfty and clean. Staff was friendly and welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Vernon

Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Stayed 1 night in Oct 2025

8/10 Good

Hanna

Stayed 1 night in Oct 2025

6/10 Okay

Cynthia

Bed was too soft … No hot water… it was warm Needed some new paint
Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We visited off season. Pool and restaurant were closed. Facility was very clean. In Nantahala National park. Views were breathtaking. Staff was pleasant and very helpful. Horseback riding available on site.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in using their after hours procedure and everything was perfect! They were very responsive when I locked my key in my room and were able to get me back in my room quickly. I love that they text you to make sure you made it to your room and they always remind you to come by the desk in the morning for biscuits and coffee. I usually stay there when I take courses at the NOC but I plan to bring my family back soon. The kids will love the game room and pool (in the warmer months). With prices comparable and often times cheaper than nearby lodging I will definitely be coming back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so hospitable and helpful! Very peaceful location, safe, clean and the coffee was good.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

vickie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
room was infested with stink bugs
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to the mountains for hubbys birthday great weekend trip. the room was huge plenty of space jetted bathroom. And stand up shower staff was so courtesy and attention to fix our tvproblems was very clean and bathroom. Was well stocked with essentials definitely will stay there again enjoyed our stay about 15 minutes to down town and other activities Nanthla village
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk and maintenance people went above and beyond to help me when I was having an issue with my motorcycle on a recent trip. Very much appreciate the personalized service!
Stayed 1 night in Sep 2025

4/10 Poor

Damian

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were super nice. But for the price, the cabin needs some care
Stayed 1 night in Sep 2025

6/10 Okay

Schell

Travelled with partner
Liked: Staff & service, amenities
We have stayed at Nantahala Village Resort previously in the lodge and wanted to return for our anniversary. The Lodge is terrific. The cabin room where we stayed this time, not so much. I learned that the Lodge does not actually own the other cabins but does registration for them, so I don’t know how much control they have over maintenance and housekeeping in the cabins. That said, our stay in #14 was not up to our expectations. First of all, the view pictured on the website isn’t accurate any longer - two additional cabins have been built. Not a deal breaker but it was not what we were expecting. Secondly, though advertised with WiFi, there is none in the cabins, only in the lodge. Again, not a deal breaker, but not what we were expecting. The cabin on the inside was tidy but there was a lot of deferred maintenance: chipped paint in the room and bathroom, split wood on the bathroom door frame, a lamp that was very tippy on the right side of the bed and a switch on a lamp that was cracked and the electrical elements were open to the person turning the lamp on. Carpet also needs replacing.Exterior sidewalks were full of cuttings from the landscapers who were working on the day we checked in, but they never came back to blow it off the sidewalk. On the positive side, the room is very large with extra seating. Is well equipped with a small drip coffee maker as well as a refrigerator and microwave. It was nice to have a balcony to sit outside even with the compromised view.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Helpful staff. Clean spacious rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia, New Market

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, room was clean and well appointed. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay! The room was cozy, staff were friendly, and the pillows were so comfortable I slept like a baby after rafting and ziplining. Perfect mountain escape in Bryson City.
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort

They smell of sewage

The room smelled of sewage. When I discussed it, they told me the building was old and the gas is sometimes back up and they have to run water through them. Just letting you know the stench was unbearable in my room and had to sleep with the door open. otherwise it’s a beautiful property. The management was nice about my complaint and said they would compensate me on my bill and then I will get a message about it. I’ve got no such messages and no discount. Despite how beautiful the hotel is I would never stay there.
Stayed 1 night in Sep 2025