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Grand Hyatt Chengdu

4.5 star property
Luxury hotel with 8 restaurants connected to a shopping center in Chengdu

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Photo gallery for Grand Hyatt Chengdu

Exterior
City view
LED TV, DVD player, iPod dock
8 restaurants, breakfast, lunch, dinner served; international cuisine
Business centre
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Popular LocationChengdu IFS8 min walk
  • Popular LocationTianfu Square12 min walk
  • Popular LocationTaikoo Li Shopping Center15 min walk
  • AirportChengdu (CTU-Shuangliu Intl.)26 min drive

Room options

View all photos for Grand Deluxe Suite King

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout curtains

1 King Bed with Club Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout curtains

2 Twin Beds with Club Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Suite Twin

LED TV, DVD player, iPod dock

Grand Deluxe Suite Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout curtains

1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout curtains

Grand Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium View)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout curtains

Grand Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 116 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout curtains

2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
The Ritz-Carlton, Chengdu
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (194)
The price is AU$195
for 1 night
includes taxes & fees
27 May - 28 May
The Ritz-Carlton, Chengdu

About the area

Chengdu

Grand Hyatt Chengdu places you in the center of Chengdu, connected to a shopping center and within just a 15-minute stroll of Chengdu IFS and Tianfu Square. Highlights at this luxury hotel include 8 restaurants, 2 bars/lounges, and a full-service spa. .The restaurant, Grand Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Xi·Mi is the hotel's own cocktail bar. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. 32292 square feet (3000 square meters) of event facilities include 10 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4.5-star Chengdu City Centre hotel, you'll find Taikoo Li Shopping Center.

What's nearby

  • Chengdu IFS - 8 min walk
  • Tianfu Square - 12 min walk
  • Taikoo Li Shopping Center - 15 min walk
  • People's Park - 2 min drive
  • Sichuan University - 4 min drive

Getting around

  • Chunxi Road Station - 12 min walk
  • Chengdu Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 27 min drive

Restaurants

  • 悠啦啦量贩ktv - 2 min walk
  • 深圳棒约翰餐饮管理有限公司 - 3 min walk
  • 尚都咖啡 - 1 min walk
  • 咖啡陪你 - 2 min walk
  • 福缘茶楼 - 2 min walk

About this property

Grand Hyatt Chengdu

Luxury hotel with 8 restaurants connected to a shopping center in Chengdu
Grand Hyatt Chengdu offers its guests a full-service spa, an indoor pool, and a spa tub. There are 8 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Chengdu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Hyatt Chengdu offers 370 accommodations with iPod docking stations and DVD players. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Golf
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Building
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Late check-in subject to availability

Check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Chengdu

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Grand Hyatt Chengdu?

Grand Hyatt Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Chengdu?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Chengdu on 16 May 2024 start from AU$209.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Chengdu?

Yep, Grand Hyatt Chengdu has a free self car park.

Is there a spa on site at Grand Hyatt Chengdu?

Yep, there is an onsite spa at Grand Hyatt Chengdu. You'll enjoy services like massages.

Does Grand Hyatt Chengdu have a pool?

Take your pick from a pool, an indoor pool and a kids' pool.

What makes Grand Hyatt Chengdu a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Chengdu.

Is Grand Hyatt Chengdu family-friendly?

You bet! With amenities like a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise Grand Hyatt Chengdu is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Chengdu?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Grand Hyatt Chengdu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Are pets allowed at Grand Hyatt Chengdu?

No, pets and service animals are not allowed.

Grand Hyatt Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 70 reviews" "
Rating 8 - Good. 15 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Stayed 4 nights in Dec 2021

8/10 Good

Suk yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Wayne, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Stayed 3 nights in Sep 2019