Skip to main content
Beginning of main content
5.0 out of 5

"It’s a good place to stay. Very convenient . Easy to everything " More

By a verified traveller on Mon 05 Nov 2018

Enter dates to see availability

Hotel Description

Grand Hyatt Chengdu puts you in the heart of Chengdu, connected to a shopping center and within a 20-minute stroll of Tianfu Square and Chengdu IFS. Highlights at this luxury hotel include 8 restaurants, 2 bars/lounges, and an indoor swimming pool.

LED TVs with satellite channels are featured in all 370 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and 24-hour room service is also available. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Additionally, DVD players, separate bathtubs and showers, and free newspapers are available.

The restaurant, Grand Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Xi·Mi is the hotel's own cocktail bar. Enjoy the 24-hour fitness center, spa tub, sauna, and kids' swimming pool. 32292 square feet (3000 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, coffee/tea in a common area, and massage/treatment rooms. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4.5-star Jinjiang hotel include Taikoo Li and Sichuan Museum of Science and Technology.

Grand Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Atrium View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hyatt Chengdu ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Chengdu

Everyone (1)
5 out of 5
It’s a good place to stay. Very convenient . Easy to everything

Posted by on 5 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

6 Nov. 2018 by JuneJia

Thank you for staying with us. We appreciate your feedback! We all look forward to welcoming you again on your next visit to Chengdu.

Property Features

Grand Hyatt Chengdu offers its guests an indoor pool, a children's pool, a spa tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A 24-hour fitness center, spa services, and a library are also featured at the luxury Grand Hyatt Chengdu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • 1 building
  • 370 guestrooms or units
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shuangliu Intl. Airport (CTU) (18.5 km / 11.5 mi)
  • Train station: Chengdu Railway Station (5.8 km / 3.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hyatt Chengdu offers 370 accommodations with iPod docking stations and DVD players. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BBQ - This restaurant serves dinner only.

Steak House - This restaurant serves dinner only.

Xi·Mi - Onsite cocktail bar.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Hyatt Chengdu

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Chengdu Hotel
  • Grand Hyatt Chengdu
  • Grand Hyatt Chengdu Hotel
  • Grand Hyatt Chengdu Chengdu
  • Grand Hyatt Chengdu Hotel Chengdu

You should know

  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.com/Chengdu-Hotels-Grand-Hyatt-Chengdu.h11918332-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chengdu-Hotels-Grand-Hyatt-Chengdu.h11918332-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Chengdu-Hotels-Grand-Hyatt-Chengdu.h11918332-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.