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Grand Hyatt Chengdu

Photo gallery for Grand Hyatt Chengdu

A high-rise building with a glass facade, labeled 'GRAND HYATT,' surrounded by other buildings and trees.
In-room safe, desk, blackout curtains, soundproofing
8 restaurants; breakfast, lunch, dinner and brunch served
A modern indoor pool with clear glass walls, wooden deck, and lounge chairs.
A corridor with a metal railing and a vase of yellow flowers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$178
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Place, Chengdu IFS
    ‪8 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪10 min walk‬
  • Place, Tianfu Square
    ‪11 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Dreamland Deluxe Suite

In-room safe, desk, blackout curtains, soundproofing

Dreamland Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Executive Suite

In-room safe, desk, blackout curtains, soundproofing

Grand Executive Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a living area, a glass dining table, a kitchen with a marble island, and a large window offering a view.

Deluxe Suite, 1 King Bed

  • City view
  • 80 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a lamp.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds with Club Access

A bed with white linens, a green horse-shaped lamp, and a wall-mounted clock.

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Atrium View)

A modern interior with a glass dining table, a sofa, and a view of the city through large windows.

Room, 1 King Bed (Atrium View)

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Single Beds

A modern hotel room with a living area, a glass dining table, a kitchen with a marble island, and a large window offering a view.

Deluxe Suite, 2 Single Beds

  • City view
  • 80 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a large bed, a desk with a lamp, a small bench, and a city view through the window.

Executive Suite

  • City view
  • 116 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a lamp.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp and a horse figurine, a dining table with a bowl of fruit, and a large window with sheer curtains.

2 Twin Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

A hotel room with a bed, sofa, coffee table, and a bookshelf.

Grand Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

1 King Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (City View)

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a lamp.

Classic Room, 1 King Bed (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (City View)

A hotel room with two beds, a wooden headboard, a nightstand with a green horse figurine, a table with a bowl of fruit, and a window with sheer curtains.

Classic Room, 2 Single Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
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9.8 out of 10, Exceptional, 26 reviews
The price is AU$132
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About the area

Chengdu

Grand Hyatt Chengdu places you in the centre of Chengdu, connected to a shopping centre and within just a 15-minute stroll of popular places like Chengdu IFS and Taikoo Li Shopping Center. Highlights at this luxury hotel include 8 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Grand Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Xi·Mi is the hotel's own cocktail bar. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 32292 square feet (3000 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4.5-property class Chengdu City Centre hotel include Chunxi Road Pedestrian Street and Tianfu Square.

What's nearby

  • Chengdu IFS - 8 min walk - 0.7 km
  • Taikoo Li Shopping Center - 10 min walk - 0.8 km
  • Tianfu Square - 11 min walk - 1.0 km
  • Donghuamen Archaeological Site - 16 min walk - 1.4 km
  • People's Park - 2 min drive - 2.1 km

Getting around

  • Chunxi Road Station - 6 min walk
  • Chengdu Railway Station - 13 min drive
  • Chengdu (CTU-Shuangliu Intl.) - 27 min drive

Restaurants

  • ‪Grand Club Lounge - ‬1 min walk
  • ‪戏迷 Xi Mi - ‬3 min walk
  • ‪龙抄手总店 Long Chao Shou - ‬1 min walk
  • ‪和幸 とんかつ Tonkatsu Wako - ‬2 min walk
  • ‪Grand Café 咖啡厅 - ‬1 min walk

About this property

Grand Hyatt Chengdu

Grand Hyatt Chengdu offers its guests a kids' pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Grand Hyatt Chengdu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Chengdu hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Grand Hyatt Chengdu offers 370 accommodations with DVD players and a safe. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Golf
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Chengdu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Grand Hyatt Chengdu?

Grand Hyatt Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Chengdu?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Chengdu on 16 Aug 2026 start from AU$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Chengdu?

Yep, Grand Hyatt Chengdu has a free self car park.

Does Grand Hyatt Chengdu have a pool?

Grand Hyatt Chengdu has an indoor pool and a kids' pool.

What luxury perks are available at Grand Hyatt Chengdu?

Grand Hyatt Chengdu features an indoor pool, 1 hot tub and 8 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Grand Hyatt Chengdu a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Chengdu.

Is Grand Hyatt Chengdu family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Chengdu is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Chengdu?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Chengdu serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Chengdu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Chengdu?

Yep, you can grab a meal at Grand Hyatt Chengdu's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Hyatt Chengdu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Chengdu?

No, pets and service animals are not allowed.

Grand Hyatt Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 149 reviews
Rating 8 - Good. 28 out of 149 reviews
Rating 6 - Okay. 7 out of 149 reviews
Rating 4 - Poor. 2 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delicious breakfast, and very friendly staff. We’ll definitely be back!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities
Great location and room is clean.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, gym is nice but certainly wish there was more equipment, breakfast was good, staff very friendly and helpful, the first room we were in could have used some maintenance as it was showing its age, second time we have stayed there (20 nights each stay).
Stayed 22 nights in Mar 2026
Verified review

10/10 Excellent

Antonio Pak Tat

Liked: Cleanliness, amenities, property conditions & facilities
Nice n beautiful hotel and the location is great for shopping too
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wide variety of food from asian to western.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Stayed 20 nights in Oct 2024
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Alice

Liked: Cleanliness, amenities
Rooms are clean. Staffs are courteous
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Staff very friendly. Location is excellent.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024
Verified review

6/10 Okay

Nannan

Liked: Cleanliness, staff & service
The location is great, but the room seems very small compared the same size room we had in Shanghai
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Audirene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast spread was very good. Great executive lounge experience too. Bed was not as comfortable as I suspect it’s time to be replaced. The temperature in the room could not be adjusted as it was a central Aircon. Temp was not even through the night making unpleasant. Had to request for a fan as it could get warm on the room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Can

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went from a king suite to a larger twin suite upgrade. The staff came moving the two beds into one but was a bit reluctant to add a topper till we insisted. The quilt was also not changed and we kept having two double quilts for the entire stay - a bit weird but not uncomfortable. I was just a bit surprised as this is below Hyatt standard. Everything else was pretty pleasant - they provided kids slippers & toiletries which were very cute. The room size was great and location was also top notch - every convenient to go everywhere.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service standard. room service and requests was promptly delivered.
Verified review

6/10 Okay

Michaela

Liked: Cleanliness, property conditions & facilities
Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ming Kei

Liked: Cleanliness, staff & service, property conditions & facilities
We have spent 3D2N and have enjoyed the Christmas Eve dinner buffet there. Their staff was putting effort in cheering everyone up during the dinner buffet and I believed other guests also had a wonderful night like me! Yet, their staff should have taken away empty plates during breakfast/dinner buffet more frequently.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Stayed 4 nights in Nov 2024
Verified review

4/10 Poor

Tiam Chai

Liked: Cleanliness
Disliked: Staff & service
Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置很好，鄰近春熙路
Stayed 2 nights in May 2026