8/10 Good
Jennifer, Boca Raton
15 Feb 2024
Liked: Staff & service
The hotel staff was the best part of my stay. Kim, Alex, Olivia, Denise, and a couple others went out of their way to make sure I was comfortable and I had everything I needed. The property around the hotel is dirty, but it is not the hotel fault. The area is an up-and-coming area of Chattanooga and you can see all the construction that is going on and the beautiful condos that are being built. The hotel itself could definitely use some upgrades, no doubt. The paint around my air conditioner, could’ve been cleaned up a bit and the toilet paper roll holder was loose and falling off the wall. Those are little things that I overlooked because I truly enjoyed the staff so much. The breakfast is very basic and only had about 5 to 7 items total. You didn’t have a choice of bread or bagel. You only had bagels. The oatmeal was instant. The condiments were not namebrand and you can definitely taste the difference in ketchup and the cream cheese. All of those things though can be fixed if the hotel spent a little money .
Jennifer
Stayed 8 nights in Feb 2024