TownePlace Suites by Marriott Charlotte LoSo

3.5 star property
Hotel with free parking, in the vicinity of Charlotte Convention Center

Photo gallery for TownePlace Suites by Marriott Charlotte LoSo

Property amenity
40-inch flat-screen TV with cable channels
Pool
Suite, 1 Bedroom | Living room
Suite, 1 Bedroom | Living room

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Laundry
  • Gym
  • Kitchen
  • Air conditioning
The current price is AU$209
includes taxes & fees
22 Oct - 23 Oct

Explore the area

View map
4920 S Tryon St, Charlotte, NC, 28217
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Charlotte Convention Center
    ‪8 min drive‬
  • Place, SouthPark Mall
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility Accessible w/ Tub)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
2 bedrooms
  • Sleeps 5
  • 2 Double Beds

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About the area

Charlotte

At TownePlace Suites by Marriott Charlotte LoSo, you'll be 6.9 km (4.3 mi) from Charlotte Convention Center and 7.2 km (4.5 mi) from NASCAR Hall of Fame. Highlights at this hotel include free self-parking, a free airport shuttle and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. .Sights within a 10-minute drive of this 3.5-property class Charlotte hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • Bank of America Stadium - 7 min drive - 7.8 km
  • Charlotte Convention Center - 8 min drive - 8.2 km
  • NASCAR Hall of Fame - 8 min drive - 8.2 km
  • Spectrum Center - 8 min drive - 8.9 km
  • SouthPark Mall - 9 min drive - 8.4 km

Getting around

  • Scaleybark Station - 3 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪Circle K - ‬3 min walk
  • ‪Cook Out - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬17 min walk
  • ‪Lower Left Brewing Co - ‬17 min walk

About this property

TownePlace Suites by Marriott Charlotte LoSo

Hotel with free parking, in the vicinity of Charlotte Convention Center
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A roundtrip airport shuttle is free (available on request). The business-friendly TownePlace Suites by Marriott Charlotte LoSo also features a fitness centre, a picnic area, and laundry facilities. Free self parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 135 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
TownePlace Suites by Marriott Charlotte LoSo offers 135 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Summerfield Suites Charlotte
HYATT house Charlotte Airport
HYATT house Hotel Charlotte Airport
Charlotte Hyatt
Charlotte Summerfield Suites
Charlotte Summerfield Suites
Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
Summerfield Suites Charlotte
HYATT house Charlotte Airport Aparthotel
Charlotte Hyatt
CLT Sky Suites Hotel
CLT Sky Suites Charlotte
HYATT house Charlotte Airport
CLT Sky Suites Hotel Charlotte

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Charlotte LoSo?

TownePlace Suites by Marriott Charlotte LoSo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Charlotte LoSo?

As of 17 Oct 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Charlotte LoSo on 22 Oct 2025 start from AU$208.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Charlotte LoSo?

Yep, TownePlace Suites by Marriott Charlotte LoSo has a free self car park.

Is there a free airport shuttle available at TownePlace Suites by Marriott Charlotte LoSo?

Yep, there's a free airport shuttle that runs from 8:00 AM - 10:00 PM on request.

What time are check-in & check-out at TownePlace Suites by Marriott Charlotte LoSo?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at TownePlace Suites by Marriott Charlotte LoSo?

No, only service animals are allowed.

Reviews

TownePlace Suites by Marriott Charlotte LoSo Reviews

6.4

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 234 out of 804 reviews
Rating 8 - Good. 137 out of 804 reviews
Rating 6 - Okay. 139 out of 804 reviews
Rating 4 - Poor. 120 out of 804 reviews
Rating 2 - Terrible. 174 out of 804 reviews

Reviews

4/10 Poor

Pamela

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needed alot of maintenance, elevator down, baggage carts MIA or broken, most of the outlets in the room were loose, side door not locked & wires hanging out where a keypad had been, many breakfast items out of stock, staff @ desk unable to figure out how to split bill & charged full price to both cards, couldn't refund the excess charges and then couldn't get a return call to straighten it out for almost a week.
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Sad day for Hyatt franchise

Stated that they offered shuttle service to/from airport. Had to pay a taxi/Uber both ways. First assigned room was uncleaned with used towels and dirt on counters and floors. Second assigned room was acceptable with clean towels and sheets. Still dirt on counters and floors.
Stayed 1 night in Apr 2024

2/10 Terrible

Taneea

This hotel was so raggedy and rundown. I would never recommend this place to anyone and will stay here again.
Stayed 3 nights in Apr 2024

2/10 Terrible

Deonna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay all around Terrible experience
Stayed 1 night in Apr 2024

2/10 Terrible

Ernest

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

2/10 Terrible

LaKeila

Travelled with family
Disliked: Cleanliness
i found bundle of hair in my shower ( my hair is black , hair in shower was brown ) , found mold (black spots) on pillows & some of my lights didnt work . and the breakfast sucks , i was looking for eggs bacon sausage waffle , we got bread muffins and boiled eggs ugh … but other than that staff was friendly & jokey .
Stayed 2 nights in Apr 2024

6/10 Okay

Sady

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2024

4/10 Poor

Amit

Disliked: Staff & service, property conditions & facilities
Dirt and i have not received my refund yet

2/10 Terrible

MediaMaven

Stayed 3 nights in Apr 2024

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking all round

Advertising you get breakfast but only had toast and coffee !!! Pool closed and patio area dirty nothing like the pictures, staff couldn’t be bothered to help you as the hotel had been sold to Marriott, wasn’t told when checking in that there was construction happening at the time of my stay, manager couldn’t care less as he had a new job to go too , Hyatt hotels what a joke
Stayed 8 nights in Apr 2024

6/10 Okay

Joseph, Dallas

Disliked: Cleanliness
I was not impressed
Stayed 1 night in Mar 2024

8/10 Good

ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was nice.
Stayed 1 night in Feb 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I first arrived at the property no carts were available to bring my stuff to my room. The staff told me that my credit card did not go through when it did. He also mentioned that the pet fee was $75 when it was $50. One of the elevator was out. The microwave and kitchen light were not working and when I called the front desk they told me they did not have maintenance on site, and no rooms available to change me. The kitchen floor tile was coming apart.
Stayed 1 night in Apr 2024

10/10 Excellent

Tyaria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Debra, EDMOND

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet is worn, paint is coming off walls very disappointing
Stayed 1 night in Apr 2024

10/10 Excellent

Nyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly.
Stayed 3 nights in Mar 2024

4/10 Poor

Ashanti

Disliked: Cleanliness, property conditions & facilities
Need to do something about the ants and better cleaning!!
Stayed 4 nights in Apr 2024

4/10 Poor

Franklin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel hallways are dark, property does not look well maintained, elevator lobby was not working.
Stayed 2 nights in Apr 2024

6/10 Okay

Anton D

Liked: Cleanliness, staff & service
Key cards for entrance are broke around the property therefore anyone can enter the property. My daughter and I was coming back from the store and it’s looks as homeless people may be sleeping in the stairwell.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Friendly Staff

Staff was very friendly and helpful with accommodating our needs. Some of the blinds needs to be replaced. Found parts of children's toys in between the cushions of the sofa bed and windows.
Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Liked: Cleanliness
Stayed 3 nights in Feb 2024

2/10 Terrible

Deeqa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was supposed to be non smoking however there was strong odor of marijuana in the hallway, the main elevator was broke and out of service we were followed and felt very unsafe for us and our young child. We turn around and expressed our concerns to the front desk attendant to no avail, We came to realize our concerns were not going to be addressed by the Hyatt House front desk attendant takes proper measures to ensure the safety of their guest that is when we decided this was not a safe place to stay with children.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024