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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Mountain hotel with 24-hour fitness centre, near Mardi Gras Casino

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area
Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$143
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Regal Nitro
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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Sleep Inn & Suites Cross Lanes - South Charleston

Cross Lanes
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$159
includes taxes & fees
15 Mar - 16 Mar
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About the area

Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the centre of Cross Lanes, 2.6 km (1.6 mi) from Mardi Gras Casino and 7.4 km (4.6 mi) from Dunbar Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free parking nearby. .Sights within a 15-minute drive of this Cross Lanes hotel include Nitro City Park and Jefferson Park.

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • West Virginia Junior College-Charleston - 2 min drive - 2.4 km
  • Regal Nitro - 3 min drive - 2.1 km
  • Southridge Center - 11 min drive - 17.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.0 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬4 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Mountain hotel with 24-hour fitness centre, near Mardi Gras Casino
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers 89 air-conditioned accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

As of 17 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes by IHG on 22 Feb 2026 start from AU$142.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yep, Holiday Inn Express Hotel & Suites Cross Lanes by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has a pool and an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG serve breakfast?

You bet, our visitors give a thumbs up to the free buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was clean but parking lot was a bit sketchy.
Stayed 1 night in Nov 2025

10/10 Excellent

nell

Liked: Cleanliness, amenities, property conditions & facilities
The little sweetheart working at the front desk was just a ray of sunshine after a long day of traveling
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was exceptional! Very welcoming. The hotel was clean as well as my room.
Stayed 1 night in Nov 2025

10/10 Excellent

Farina Conchita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean and inviting. Complimentary bottle waters and coffee were available. Overall good place to stay while in the city.
Stayed 2 nights in Nov 2025

6/10 Okay

Quentin

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean and the breakfast was good. Only issue I had was that water was leaking from the face bowl in the bathroom and we ran out of hot water while showering. Second time staying at this hotel. First time was a really good experience. This time not so much.
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always nice when I travel from Indiana to NC.Also have great breakfast selection.
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was nice. Staff was helpful and friendly
Stayed 1 night in Nov 2025

2/10 Terrible

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly staff, clean comfortable and quiet room.
Stayed 1 night in Nov 2025

4/10 Poor

Joseph, Janesville

Stayed 1 night in Sep 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, breakfast crew was above and beyond. Friendliest Ivebeen around in a long time. Will definitely stay here again. Great job
Stayed 1 night in Oct 2025

10/10 Excellent

Keleighanna

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Oct 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Elevator door would not always shut the first time, made it feel unsafe. Bathroom faucet was loose Overall a nice hotel, clean and friendly service
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast! Best coffee!
Stayed 1 night in Sep 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member who checked us in was great. They also allowed us to park our uhaul in a safe area which we were extremely grateful for
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Very fresh and tasty! Hotel very clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Business traveller
Liked: Staff & service, room comfort
I had a pretty bad reaction to the pool. I believe the pool may be contaminated or imbalanced. I had to go to the doctor due to this. Please check your pool levels for chlorine and bacteria issues at the address of: 410 New Goff Mountain Rd, Cross Lanes, WV 25313 Otherwise, the hotel had a great breakfast and the room was clean. That doesn't make up for the fact that I am still suffering from a pool reaction and had to go to the doctor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean well maintained. It is a bit remote and it was a little difficult to locate. If possible, since it sets well off the main road, a sign at the property driveway entrance would be a significant help for all new guest to more easily find the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with family
Stayed 1 night in Sep 2025