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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Hotel with free breakfast, near Mardi Gras Casino

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Indulge in a diverse selection of international cuisine at our buffet, featuring a variety of dishes, including cheese omelets and sausages.
Welcome to our reception area, where guests can check in and enjoy a clean, welcoming space with a digital display showcasing our guest rating system.
Relax in comfort with plush seating and a warm, inviting atmosphere.
Two large beds with dark headboards flank wall-mounted lamps, accompanied by a desk, chair, and television.
Experience the serene surroundings and convenient parking at this scenic hotel.

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is AU$202
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • Charleston Coliseum & Convention Center
    ‪13 min drive‬
  • Southridge Center
    ‪14 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Sofa bed
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Room amenity

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the centre of Cross Lanes, 2.6 km (1.6 mi) from Mardi Gras Casino and 7.4 km (4.6 mi) from Dunbar Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free parking nearby. .Sights within a 15-minute drive of this Cross Lanes hotel include Nitro City Park and Jefferson Park.

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • West Virginia State University - 4 min drive - 4.8 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 14 min drive - 17.4 km
  • Charleston Town Center - 14 min drive - 19.7 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cookout - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel with free breakfast, near Mardi Gras Casino
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers 89 air-conditioned accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Languages

English

Similar properties

Guests enter through a covered walkway to the main doors of this hotel, surrounded by landscaped greenery and a large rock feature.

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 995 reviews
The price is AU$161
includes taxes & fees
3 Aug - 4 Aug
Sleep Inn & Suites Cross Lanes - South Charleston

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes by IHG on 24 Aug 2025 start from AU$202.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yep, Holiday Inn Express Hotel & Suites Cross Lanes by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has a pool and an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG serve breakfast?

You bet, our visitors give a thumbs up to the free buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Huy

Stayed 1 night in Apr 2025

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy check in. Close to restaurants.
Stayed 1 night in Apr 2025

8/10 Good

Dawn

Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late due to traveling all day and the night time staff was amazing. Got us checked in real quick and even gave us a tube of toothpaste since ours ran out that morning. The breakfast had lots of options and my kids really liked the biscuits and gravy. The staff in the morning was just as great. Room was great too. Only thing is room got hot and my sons nose started to bleed. Once we figured out that the ac turned on from the unit not the thermostat that helped a lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tyler

Stayed 2 nights in Apr 2025

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

Lyudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, comfortable beds, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and friendly hotel

Wonderful hotel stay. All staff were very friendly and helpful. Room was spacious, comfortable and clean. Comfortable bed and pillows, which is not always the case at many hotels. Breakfast was as good as many restaurants and had a good variety. Nice location as well - away from the direct traffic, but just around the corner from stores and restaurants. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kirsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay overall

This was a good place to stay with my family . Complimentary breakfast, heated indoor pool , and friendly service . The only hiccup I would say would be to check in on time if not your room can be mixed up and rebooked with someone else . The issue was corrected accordingly but it still made me uncertain with rebooking. Outside of this minor incident , I enjoyed my stay !
Stayed 3 nights in Mar 2025

6/10 Okay

Jessica

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
We found a hair in one of the folded up/“clean” towels in the bathroom. When I told the girl at the desk she promptly brought us new towels. But it made me wonder if sheets/towels were being reused from the people who stayed in the room prior to us.
Stayed 1 night in Mar 2025

8/10 Good

Charise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff clean rooms gokd breakfast too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Stayed 1 night in Mar 2025

10/10 Excellent

Khalifah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

aaron

Stayed 4 nights in Feb 2025

10/10 Excellent

Brenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming to stay there again!
Stayed 1 night in Mar 2025

10/10 Excellent

DMF

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, great breakfast. Very friendly staff, complimentary water.
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in receptionist was outstanding! Very professional and helpful. She deserves a raise!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Kari

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay, but I wouldn’t stay here again

The lady at the front desk when we arrived was amazing. Our child had thrown up in his car seat right before arriving and she grabbed us some trash bags without us even asking (and gave us more later for the dirty clothes without us even having to ask!) - she was so helpful! But… when we got to the room there was a gap SO wide in our door from the latch to the floor that my iPhone fit through it. So large our child’s hand could fit through it. You could see right out the door like it wasn’t shut (but it was). Again, the lady was so helpful and immediately moved us to a new room. The new room door also had a gap but was smaller and only toward the bottom. We noticed that most of the doors on our floor had large gaps. The breakfast had lots of options and the lady working that was so friendly and doing a great job keeping things stocked, etc. Overall the staff was great, but that’s the only thing about the hotel that we liked. Doors and beds were creaky, our window shade was broken so we couldn’t open or close it. The elevators were dirty. Other than the staff, I really can’t figure out how this hotel has such a high rating.
The photo doesn’t do justice how large this gap really was….
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Stayed 1 night in Mar 2025