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Embassy Suites Charleston

Property class: 3.5

Photo gallery for Embassy Suites Charleston

Lobby
Presidential Suite, 1 King Bed
32-inch LCD TV with cable channels, TV, video game console
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$196
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
300 Court St, Charleston, WV, 25301
  • Place, Charleston Town Center
    ‪3 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪9 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness)

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 King Bed (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room, 1 King Bed (Hearing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One-Bedroom Suite With 1 King Bed-Mobility Accessible With Tub/Non-Smoking

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

Premium Suite With 2 Double Beds, Mobility Accessible Tub-Non-Smoking

  • Sleeps 5

Hearing Accessible Premium King Suite

  • Sleeps 3

View all photos for Mobility Accessible 1 Bedroom 2 Double Suite with Tub

Bathroom

Mobility Accessible 1 Bedroom 2 Double Suite with Tub

  • Sleeps 5

2 Room Premium 2 Double Suite

  • Sleeps 6

Three-Room Presidential Suite With 1 King Bed-Non Smoking

  • Sleeps 4

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Corner

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(63 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(25 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

8.6 out of 10
Excellent
(74 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Two-Room King Suite-Non-Smoking

  • Sleeps 4

2 Room Corner Premium Suite With 2 Double Beds-Non Smoking

  • Sleeps 6

2 Room Corner Suite-1 King Bed-Nonsmoking

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

Three-Room Hospitality Suite With 1 King Bed-Non-Smoking

  • Sleeps 4

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6

Two Room Corner Suite With 2 Double Beds-Non Smoking

  • Sleeps 6

2 Room Corner Premium Suite-1 King Bed Nosmok

  • Sleeps 4

One-Bedroom Suite With 2 Double Beds And Roll-in Shower-Mobility Accessible, Non-Smoking

  • Sleeps 6

2 Dbls Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

About the area

Charleston

Embassy Suites Charleston puts you in the heart of Charleston, steps from Charleston Town Center and within a 10-minute stroll of Laidley Court Shopping Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Downtown Charleston hotel include Charleston Stage Company and Heritage Towers.

What's nearby

  • Charleston Town Center - 3 min walk - 0.3 km
  • Haddad Riverfront Park - 6 min walk - 0.6 km
  • Charleston Coliseum & Convention Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 9 min walk - 0.8 km
  • CAMC General Hospital - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Fife Street Brewing - ‬5 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Noah's Restaurant & Lounge - ‬6 min walk
  • ‪Black Sheep - ‬6 min walk

About this property

Embassy Suites Charleston

Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This 3.5-star Charleston hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Free daily buffet breakfast
Holiday Inn Express Charleston-Civic Center by IHG
Downtown Charleston
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,170 reviews
The price is AU$162
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Express Charleston-Civic Center by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self-parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Frequently asked questions

What is the cancellation policy at Embassy Suites Charleston?

Embassy Suites Charleston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Charleston?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Charleston on 26 Apr 2026 start from AU$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Charleston?

Yep, Embassy Suites Charleston has a self car park for USD 12 per night. A self car park is also available, for a fee.

Does Embassy Suites Charleston have a pool?

Embassy Suites Charleston has an indoor pool.

Is Embassy Suites Charleston family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Charleston is a hit with families.

Does Embassy Suites Charleston serve breakfast?

Yeah, our visitors highly rate the free continental brekkie here! It's the ideal place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites Charleston?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM for a fee.

Is there a bar or restaurant at Embassy Suites Charleston?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Charleston?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 765 out of 1370 reviews
Rating 8 - Good. 281 out of 1370 reviews
Rating 6 - Okay. 138 out of 1370 reviews
Rating 4 - Poor. 80 out of 1370 reviews
Rating 2 - Terrible. 106 out of 1370 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast wasn’t as good as it usually is. Pancakes were cold as ice.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with our stay. The suite was spacious and very accommodating. The bathroom and shower were excellent. Staff was courteous and helpful. We checked in late, switched rooms, late checkout without any problems.
Stayed 1 night in Jan 2026

10/10 Excellent

Hope

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Liked: Amenities
Friendly staff, food was good and convenient,
Stayed 1 night in Dec 2025

2/10 Terrible

Skyler

Travelled with family
Disliked: Cleanliness
Our room was not cleaned properly. There was black hair all over the sheets and bedding. Upon noticing about 15 pieces of black hair on bed, we requested new sheets and bedding which we had to put on ourself. The atrium is beautiful, but it is very cold and not heated. The pool was stated to be a heated and was absolutely not. Lastly, we were the first to arrive to the free breakfast and the food was not warm at all. Eating cold eggs and gravy was not the way we wanted to start our day. The only redeeming factor is the staff. They were impeccable. I wish we would’ve caught the name of the young gentleman who brought us our sheets. He looks like he belongs on the Ohio State football team with his large stature but was the kindest staff member and we enjoyed talking about Pies and Pints pizza with him. His kindness was the highlight to our trip.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Literally everything and everyone was SO NICE and so accommodating. We will definitely be back! Thank you all for making my daughter's 9th birthday sleepover so fun!
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

6/10 Okay

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is fine and the host was friendly but upon check in we were informed the whole building no longer has hot water and it was too late to change another hotel so had to take a cold shower
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service
Clean room great staff overall excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

8/10 Good

Angela

Stayed 1 night in Dec 2025

10/10 Excellent

Chrishele

Stayed 1 night in Dec 2025

10/10 Excellent

Jesse

Stayed 1 night in Dec 2025

8/10 Good

ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very nice but there was no soap and the hair shampoo was virtually empty. We received both from the desk so all was good. The reception hour from 5:30 to 7:00 is not what it used to be. The chips, salsa and cheese are nice but nothing compared to other years. The new valet system is not to my liking. We thought they were very aggressive.
Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness
Made to order omelets appreciated Housekeeping scarce. Had to ask ; times to get service
Stayed 6 nights in Dec 2025

10/10 Excellent

Lindsey

Stayed 1 night in Dec 2025

6/10 Okay

Gabrielle

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Checkin Staff were very courteous and the property is jawdropping. Disappointed to have a dirty bowl left on the floor in our room when we arrived. Also disappointed that they stopped providing hot items 30 min before the end time - so half a breakfast if you arent early.
Stayed 1 night in Dec 2025

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raeden Kyle, Woodbridge

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Room was excellent. The elevator experience made the stay rough as for whatever reason there was a log jam of people trying to use the elevators and literally was a queue line to get on the elevator.
Stayed 1 night in Dec 2025

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, amenities
Room was not clean upon arrival. Black hairs in the sink, a sock on the floor. Only two towels in the room for a suite. Shampoo and conditioner were empty. Requested more towels and shampoo and conditioner be brought up and it took 45 minutes because only one person was bringing items to all rooms. Nice hotel, but would not stay there again.
Black hair on hand towel
Sock from stay before
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The most horrible experience at any hotel! I stepped in a mystery soaking wet spot in first room that appeared to be dog urine. And the bedding has dirt and hair. Did not appear to have been changed. Asked to move and was sent to a room that was dark and door open. Serious security concerns and filthy with horrible management. Do not stay!!!
Stayed 1 night in Dec 2025

4/10 Poor

Blake

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was outdated and visibly worn (rusted sink and bath), wood damage on doors and had a musty smell. Room service delivers an incomplete order. In room phone could not connect to the front desk.
Stayed 1 night in Dec 2025